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Topic Title: General AMD Product Support
Topic Summary: Where to go for AMD/ATI product support
Created On: 09/29/2008 11:24 AM
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 09/29/2008 11:24 AM
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pnolte

Posts: 62
Joined: 05/23/2007

For warranty, troubleshooting, FAQs, forums, sales support, and more, please visit AMD Support & Drivers.
http://support.amd.com/us/Pages/AMDSupportHub.aspx

Please raise a service request at http://emailcustomercare.amd.com/ for the following AMD products and technologies:
Graphics Support
PC processor inquiries
Embedded product inquiries


For ATI drivers, please visit ATI Driver Downloads:
http://support.amd.com/us/gpudownload/Pages/index.aspx



-------------------------
The information presented in this document is for informational purposes only and may contain technical inaccuracies, omissions and typographical errors. Links to third party sites are for convenience only, and no endorsement is implied.

Edited: 09/21/2009 at 06:02 PM by pnolte
 01/26/2009 12:17 PM
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aragats

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I cannot get registered on the site, because it does not like the pasword - I tried many combinations of digits/letters/special symbols and keep getting the message:

" "

 02/17/2009 07:22 PM
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Suvi123

Posts: 1
Joined: 02/17/2009

It looks like you got in now. 

 03/20/2009 10:51 AM
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pnolte

Posts: 62
Joined: 05/23/2007

Originally posted by: aragats I cannot get registered on the site, because it does not like the pasword - I tried many combinations of digits/letters/special symbols and keep getting the message:

" "

AMD recently launched a new Support & Drivers portal, which is much easier to use:

http://support.amd.com/us/Pages/AMDSupportHub.aspx

I have also updated my original post to include the new links to various product support options.



-------------------------
The information presented in this document is for informational purposes only and may contain technical inaccuracies, omissions and typographical errors. Links to third party sites are for convenience only, and no endorsement is implied.
 03/24/2009 02:01 AM
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ssatish69

Posts: 3
Joined: 03/24/2009

I'm not able to open any of the link, is there problem withwebsite or with my network

Edit: Removed advertising from post.



Edited: 04/30/2009 at 03:38 PM by AMD Developer Forums Moderator
 03/27/2009 07:57 AM
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tabu5

Posts: 18
Joined: 03/27/2009

Yup

I have just got it

VV


Edit: Removed advertising from post



Edited: 04/23/2009 at 12:06 PM by AMD Developer Forums Moderator
 03/29/2009 03:33 AM
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gmbhxx

Posts: 2
Joined: 03/29/2009

hy all... thx for infos... useful....

Edit: Removed advertising from post



Edited: 04/30/2009 at 03:35 PM by AMD Developer Forums Moderator
 05/03/2009 12:00 PM
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computerrookie

Posts: 2
Joined: 05/03/2009

eh, I used the "support and drivers" portal to send a service request, which told me to log into an account that the customer support people made for me. Unforunately, when I logged in, I appeared to be in someone else's account =/

The account profile said that the account belonged to Eric Schilling from Minnesota, but I am most definitely not that Eric Schilling. Furthermore, the account email address on the profile was different from my own (even though I was able to use my own email address to use the "forgot password?" function), so I'm not sure if I'll even be able to receive emails from the ATI people. I was unable to change the default account email.

Can someone help me?

 

By the way, is there a support forum somewhere?  I see a devloper forum, a game forum, and a processor forum, but no support forum. Regarding customer care, all I get are automated (and unhelpful) messages

 05/05/2009 10:57 AM
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pnolte

Posts: 62
Joined: 05/23/2007

Hi computerrookie,

I sent you a private message with some specific instructions.

Regarding your question about AMD support resources, below are links to AMD's various support sites:

http://emailcustomercare.amd.com/ - Processor (CPU) support

http://support.ati.com/ics/support/default.asp?deptID=894 - Graphics (GPU) support

http://support.amd.com/us/Pages/AMDSupportHub.aspx - Drivers, downloads, documentation

You are also welcome to submit technical questions on the AMD processor or game forums.

Hope this helps!

Paul

 



-------------------------
The information presented in this document is for informational purposes only and may contain technical inaccuracies, omissions and typographical errors. Links to third party sites are for convenience only, and no endorsement is implied.
 05/07/2009 08:16 PM
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computerrookie

Posts: 2
Joined: 05/03/2009

Thanks for the links, but I can't seem to locate your private message. My inbox is empty =/

 

could you resend that message?

 06/27/2009 09:04 AM
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haroldbrown2009

Posts: 1
Joined: 06/27/2009

It  support  ACML  PC processor inquiries Embedded product inquiries.

 Edit: Removed advertising from post

 



Edited: 07/13/2009 at 02:40 PM by AMD Developer Forums Moderator
 07/16/2009 02:45 AM
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mhico19

Posts: 1
Joined: 07/16/2009

It looks like you got in now.

Edit:Removed advertising from post.



Edited: 07/17/2009 at 12:18 AM by AMD Developer Forums Moderator
 08/03/2009 05:03 AM
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euro0701

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edit: removed advertising from post



Edited: 08/03/2009 at 12:31 PM by AMD Developer Forums Moderator
 08/31/2009 03:51 AM
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izmanq

Posts: 2
Joined: 08/31/2009

Hi,

 08/31/2009 03:55 AM
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izmanq

Posts: 2
Joined: 08/31/2009

Hi,

I don't know where to post this, so i just try post it here.

I'm getting problem accessing AMD website, every time i type www.amd.com from my browser i'm getting "An unexpected error has occurred." I'm accessing the web site from Jakarta, Indonesia. Btw i check with my friends, they have the same problem, at first i thought it's just temporary, but now it's already a few weeks. Some thing wrong ?

but I still can go to www.amd.com/us with no problem.

Regards,

Izman

 09/04/2009 02:05 AM
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atiamd

Posts: 6
Joined: 09/04/2009

D3DCREATE_ADAPTERGROUP_DEVICE

make multi monitors work in crossfire now you demons

 09/07/2009 03:01 AM
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kiranjast

Posts: 1
Joined: 09/07/2009

I like your site.Now I am registered on this site and also like to post some blog.Thanks

 09/10/2009 08:53 PM
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alecramon

Posts: 1
Joined: 09/10/2009

The AMD Processors are really Good

Edit: Removed advertising



Edited: 09/21/2009 at 05:50 PM by AMD Developer Forums Moderator
 09/14/2009 11:02 PM
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saanderman

Posts: 1
Joined: 09/14/2009

Yes they are the best, however they heat up faster than intel processors.

Thank you for sharing the support links, I have bookmarked the page for later reference.

 09/15/2009 01:13 PM
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utopiabacklinks

Posts: 1
Joined: 09/15/2009

The information provided was really very useful. Thanks very much for this lovely post.

 

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