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Topic Title: ZOTAC
Topic Summary: Is this new companies products any good? Anyone have any experiances with them?
Created On: 06/02/2008 11:16 AM
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 06/02/2008 11:16 AM
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FrozenSteel
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OK, I was looking around newegg when I saw a brand of motherboards and videocards made by Zotac. When I went to the website, it learned that it was created in 2006 and is a subsidiary of PC Partner who has long been manufacturing computer parts since the late 80's (They built my 25 year old 486 which is still working to this day). Has anyone had any experience with their product quality and customer service? Or does anyone have anything to share as to why or why not buy any of their products?

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 06/02/2008 11:19 AM
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Adam F
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I bought a Zotac 8800 GT AMP 700 1700 2000 several months ago and have just LOVED IT. Best card I ever bought.
 06/02/2008 04:20 PM
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MrWicked1968
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from what I've read around the net, Zotac makes pretty good cards but their warranty leaves something to be desired especially when compared to BFG and eVGA.

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 06/02/2008 09:13 PM
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Adam F
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then you read wrong. I received a 3 year parts and labor on mine.
 06/03/2008 05:26 AM
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MrWicked1968
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Originally posted by: Adam F

then you read wrong. I received a 3 year parts and labor on mine.


ok, how does that stack up against BFG's lifetime warranty?

I'm quite well versed in the English language and I did read on a few forums that ZOTAC's warranty wasn't all that great.

here ya go.

Zotac Press release regarding warranty coverage


HONG KONG - Feb 15, 2008 - ZOTAC International (MCO) Limited, a leading NVIDIA AIC, today announced a new extended product warranty for its motherboards and graphics cards, adding an additional 3 years of warranty to the regular 2 year warranty for customers in Europe, Africa, Middle East and Russia. The extended warranty guarantees ZOTAC products are free of material and workmanship defects for a total 5 years.

Under the new warranty terms, the product is warranted through the original reseller for the first 2 years, which means ZOTAC owners can take their graphics card back to its original place of purchase. After 2 years, but before 5 years, owners can contact ZOTAC directly for warranty repairs.

"ZOTAC is confident in the quality of our products. Our new extended warranty shows we're ready to go above and beyond the typical minimum 2-year warranty terms to support our loyal customer base," said Carsten Berger, marketing director, ZOTAC International (MCO) Limited.

The ZOTAC extended warranty goes into effect as soon as the customer purchases the ZOTAC product, seeks to register it with ZOTAC, and maintain a copy of the sales receipt.

North America and China regions excluded.


General details

* ZOTAC extended warranty adds an additional 3 years to the regular 2-year warranty for customers in Europe, Africa, Middle East and Russia.
* First 2 years through original reseller
* After 2 years through ZOTAC directly
* User must register product


I was unable to find any information regarding Zotac's warranty policy for US customers.

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 06/03/2008 05:48 AM
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geezer_wheelz
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I like XFX's warranty, double lifetime!!!
But that is a bit off topic, sorry, just got caught up in the moment!!!



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Edited: 06/03/2008 at 06:00 AM by geezer_wheelz
 06/03/2008 05:57 AM
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magdary
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For anyone in the UK you can pick up the Zotac 8800GT Amp edition for £104.58 at novatech.

A bit of a steal i think
 06/05/2008 05:07 PM
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KamuiRSX
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Zotac and BFG warranties suck because they don't cover any overclocking at all or any performance coolers.

Now eVGA and XFX cover pretty much everything you can do to the card except destroy it with a hammer. Aftermarket coolers are covered. Overclocking is covered and in fact praised by the companies.

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 06/05/2008 05:25 PM
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Adam F
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OMFG come on guys. Lifetime or double lifetime warranty don't mean ***** in the skeam of things. There cards wont be worth jack ***** in 3 years as it is. In 3 years time the computer world would have changed so much your little 8800 gt will be a out dated paperweight not able to power the current games of the time.

LIKE I GIVE A RATES ***** about the difference between 3 year or lifetime warranty.
 06/07/2008 04:47 PM
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MrWicked1968
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Originally posted by: Adam F

OMFG come on guys. Lifetime or double lifetime warranty don't mean ***** in the skeam of things. There cards wont be worth jack ***** in 3 years as it is. In 3 years time the computer world would have changed so much your little 8800 gt will be a out dated paperweight not able to power the current games of the time.



LIKE I GIVE A RATES ***** about the difference between 3 year or lifetime warranty.


then why even brag about the warranty Zotac gave you?

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 06/10/2008 04:20 AM
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Adam F
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Didn't brag guy. I just made the point that 3 year is more then sufficient for a dam decent card. To this day my 8800 GT AMP with higher default clocks then every card but the superclocked edition made by EVGA, a dead match to it - still runs flawlessly.
 06/10/2008 07:20 AM
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MrWicked1968
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again, I wasn't able to find any warranty info for US customers. If you say you were given a three year warranty, then I'll take your word for it.

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Rig 2:Athlon X2 7850 Kuma--Biostar 780L--2x1gb Corsair XMS2 DDR2 800--Asus Formula HD4770--Corsair VX450--LG Flatron W2252TQ-Win 7 32-bit Premium
Capitalism rocks!
 06/10/2008 03:31 PM
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Adam F
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this is the retail public warrenty

* Manufacturer Limited Warranty period (parts): 720 days
* Manufacturer Limited Warranty period (labor): 720 days

that's probably because its a retail based public warranty. I am not public but a licensed supplier and authorized service support. My warranties are based on contracts with manufactures.
 06/10/2008 04:02 PM
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MrWicked1968
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720 days. less than two years. which confirms my earlier post that Zotac's warranty isn't as good as BFG or eVGA.

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Rig 1: AM2 X2 4850e--MSI K9N Neo V3--2x1gb Mushkin DDR2 800--Sapphire HD4830--Corsair VX450--Acer H213H-Win XP
Rig 2:Athlon X2 7850 Kuma--Biostar 780L--2x1gb Corsair XMS2 DDR2 800--Asus Formula HD4770--Corsair VX450--LG Flatron W2252TQ-Win 7 32-bit Premium
Capitalism rocks!
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