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Topic Title: Replacement Mobo Help. Quick answers needed!
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Created On: 09/19/2005 10:02 AM
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 09/19/2005 11:57 AM
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FrozenSteel
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QUOTE(Silk_the_Absent1 @ Sep 19 2005, 07:51 AM)No, I have RMA'd many items over the years and *never* had to wait a month to get anything back. *Never* had to repeatedly call to get status updates (and still never get them). *Never* had to manually cross-check the serial number to make sure that they had replaced the item (due to no status updates, I had no idea what had been done, even when they sent me the new board). *Never* been called a liar by tech support for telling them the replacement was defective (oh yes, it did happen).

I've RMA'd things to Gigabyte, Seagate, Corsair, WD, Maxtor, AMD, Intel and several others, and once again *never* had to put up with any of the stuff MSI put me through.

-Adam
[right][snapback]505753[/snapback][/right]


Maybe they have something against you on file... Whenever I send an email or call, I get waited on instantly and its overall good support. Never had one issue with MSI. It would seriously be funny tho if they had something like "This customer is disrespectful and he doesn't deserve a new board, send him back a faulty from someone else" /laugh.gif' border='0' style='vertical-align:middle' alt='laugh.gif' />

But I guess I understand your situation. Btw, When you read about RMAing, some places say it takes 2-3 weeks of processing which is what my RAM manufacturer and MSI says (3 weeks or 2 weeks of processing and 1 or 2 weeks of shipping.


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 09/19/2005 12:31 PM
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Le_Petit_Lapin
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QUOTE(FrozenSteel @ Sep 19 2005, 07:39 AM)DFI is no greater a "company" as MSI... Just base the desision on what you want stability or overclockability.
[right][snapback]505742[/snapback][/right]


Based on what? The DFI's are rock stable at massively overclocked speeds, this is well known....why would they suddenly become less stable if you want to do something mundane like run it at boring stock speeds?
 09/19/2005 12:37 PM
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FrozenSteel
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QUOTE(Le_Petit_Lapin @ Sep 19 2005, 08:31 AM)Based on what? The DFI's are rock stable at massively overclocked speeds, this is well known....why would they suddenly become less stable if you want to do something mundane like run it at boring stock speeds?
[right][snapback]505789[/snapback][/right]


At overclocking speeds it is very hard to get "rock" stable, Maybe very stable but not fully stable

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Alienware m17x R4
17.3" 1920x1080 -- Intel Core i7-3820QM -- 16GB DDR3 1600MHz -- Intel 520 180GB SSD -- 750GB 7200RPM Data HDD -- Slot BD-ROM -- 2GB AMD 7970m -- Intel Centrino 6250+WiMax -- Mediacom 20 Mbps Internet Connection
 09/19/2005 12:44 PM
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Le_Petit_Lapin
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QUOTE(FrozenSteel @ Sep 19 2005, 08:37 AM)At overclocking speeds it is very hard to get "rock" stable, Maybe very stable but not fully stable
[right][snapback]505797[/snapback][/right]


Theres a lot of people on the DFI Forums who would disagree with you....they dont count it as stable unless it does all manner of tests, including a 24hr Prime 95 Run, and a 9 hour, 0 error Memtest86 Test 8 loop run.

I'd call it stable.
 09/19/2005 01:25 PM
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JesterOnYEr6
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DFI does not make noob boards.

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 09/19/2005 02:31 PM
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Immortal Lobster
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From what Ive seen in the past few months, MSIs boards are prone to failure, I had recomended an MSI Neo2 to my friend, the problems he had seemes identicle towhat silk was describing, he RMAed it, took 2weeks for his replacement to arrive, and his remaining warranty shrunk to like 90days...kinda sucks for a board that was obly a week old! Myy next upgrade I had intended to get an MSI, nah, im sticking with Asus or DFI

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 09/19/2005 03:37 PM
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landlord
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QUOTE(JesterOnYEr6 @ Sep 19 2005, 11:25 AM)DFI does not make noob boards.
[right][snapback]505815[/snapback][/right]



cool, maybe my next board will be a dfi then. lots of settings options right? cause i hate being restricted. maybe ill get one when i upgrade to x2, give the wife the winnie and retire her pentium 4 to file / print serving duties. /laugh.gif' border='0' style='vertical-align:middle' alt='laugh.gif' />

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 09/19/2005 07:35 PM
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Le_Petit_Lapin
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Yeah, everyone get a DFI board.

You wont look back, plus support will be easy to find....just come to this forum. /smile.gif' border='0' style='vertical-align:middle' alt='smile.gif' />

It'd be like "DFI-topia"
 09/20/2005 10:55 AM
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ninjastyle
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OK, I got my board today (very fast delivery from dabs.co.uk), and almost all is going well. I had a few random lock-ups at first but they seem to be getting less now. It was having problems recognising the mouse, but my main problem is although there's graphics drivers installed it's acting like there isn't. I tried reisntalling the gfx driver (ATI CAT 5.8) but I'm still getting a weird scrolling effect and there's problems when I move windows around. Any ideas? Otherwise, it's a great board so far. The BIOS options are great and I'm happy I chose DFI.
 09/20/2005 11:45 AM
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Le_Petit_Lapin
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QUOTE(ninjastyle @ Sep 20 2005, 06:55 AM)OK, I got my board today (very fast delivery from dabs.co.uk), and almost all is going well. I had a few random lock-ups at first but they seem to be getting less now. It was having problems recognising the mouse, but my main problem is although there's graphics drivers installed it's acting like there isn't. I tried reisntalling the gfx driver (ATI CAT 5.8) but I'm still getting a weird scrolling effect and there's problems when I move windows around. Any ideas? Otherwise, it's a great board so far. The BIOS options are great and I'm happy I chose DFI.
[right][snapback]506342[/snapback][/right]


I'm not going to state the obvious things like Driver Cleaner and suchlike...umm...I dunno. Did you post on DFI Street?
 09/20/2005 11:57 AM
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ninjastyle
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Nah, never posted there, in fact I never heard of it until you mentioned it. I think the order of the driver installation is important, maybe I am supposed to install the system drivers first, then the gfx drivers?

BTW, which drivers are you using?

 09/20/2005 12:53 PM
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ninjastyle
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All done. I formatted the drive, installed XP again and installed the drivers in the order above. It's OK now. Seems like a speedy board so far, but it doesn't boot as fast as the MSI.
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