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Topic Title: RMA question
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Created On: 07/20/2005 11:24 AM
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 07/20/2005 11:24 AM
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fore4869
Junior Member

Posts: 1
Joined: 07/16/2005

Hello~
I have one CPU need to be repaired. So I emailed to "asia.support@AMD.COM" (I live in Asia) but it replied that --"Can you, please, write to us through our new system (where you cannot create RMA). This e-mail address is obsolete and won't work in nearest time."
So I created a RMA through the online system but the step 2 "Select the CPU", I certainly selected my CPU and clicked the "next" , however the page appeared "You have consumed your monthly entitlements of RMAs." but I didnt do any RMA from registered.
And I tried to e-mail to hw.support@amd.com,until now I dont get any reply. How do I do now?? thanks
 07/20/2005 07:59 PM
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Afghan
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Posts: 257
Joined: 02/06/2005

try calling them?

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 07/20/2005 10:12 PM
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happyjohn
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Posts: 81
Joined: 07/16/2005

You may just have to be persistent in emailing them. tech support receives thouands of support problems everyday...read here for more information:
Warranty info' ">http://www.amd.com/us-en/Proce.../0,,30_182_867,00.html
Warranty service' ">http://support.amd.com/consumer/EN
hope this has helped...happy computing...

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