You may just have to be persistent in emailing them. tech support receives thouands of support problems everyday...read here for more information:
Warranty info' ">http://www.amd.com/us-en/Proce.../0,,30_182_867,00.html
Warranty service' ">http://support.amd.com/consumer/EN
hope this has helped...happy computing...
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AMD 64 3000+ Winchester Fastest 1.8g ever made! | MSI K8N Neo 2 platinum Nvidia Nforce 3 Ultra 250 BIOS 1.90 | 2x512 super talent 2.5-3-3-8@1t command rate 420mhz
MSI gForce mx100/200 AGP 4x | Maxtor DiamondMax9 120gig SATA
Drives:BenQ dvdrw+-dl, sony floppy
Windows XP Pro SP2
Case: cardboard box, usually wet | PSU:car battery with small wire leads | stock cooling except the wet cardboard box