Good Morning and thanks for reading.
I have an issue with a self build PC that I completed recently. I would welcome opinions on whether the CPU can really be at fault for the failure or if you think I have been given the run around by the mobo manufacturer.
Spec is Athlon 64 X2 4400+, Gigabyte K8N Pro SLi, Antec P180 case and TruePower II 550W PSU, 3 x Samsung 1Gb DDR 400Mhz memory, 300Gb SATA II Maxtor DiamondMax +10, 7900GTX 512 Club 3d card, Creative Xfi, optical and floppy / 7 in 1 card reader. System is connected via Monster Power hub for protection.
I am an IT Consultant and have undertaken a self build before with no issues. The system itself was put together on the 18 / 19th May and performed superbly from day one. I checked CPU temp and general running every day for 2 weeks and did two 24hr soak tests, nothing went wrong. Average CPU temp after running HL2 was 32 C, peak during gaming, downloading and virus scan was 37 C. The mobo is on the recco list, I used the AMD heatsink, had 2 other fans in the main case, 2 fans on PSU case itself and one other in lower section of case to cool hdd and PSU.
38 days later I trun on the PC, screen comes up with initial POST and hangs after reporting the CPU. No error beeps from board, no response to keyboard, nothing. The start up routine doesn't change if I remove all RAM, no beeps still. I initially suspected the hdd but after mounting it elsewhere (and doing an RMA with Maxtor) found it to be fine. I then turned to the mobo and, after chatting to hardware repair colleagues at work and with Gigabyte's technical guys, placed an RMA on the mobo.
I have learnt today that they can find no fault with the board and are sending it back to me. I am left with the CPU as the culprit (aren't I ??) and am struggling to accept this. The system was stable and performing brilliantly, no blue screens, no hangs, smooth gaming, fast performance. Can the CPU really be at fault? The troubleshooting checks on this website (and others I searched upon) always talk off a drop in performance or unusual activity, not just work one day, refuse to boot the next?!
The mobo is on its way back to me. I will connect it all back up and re-examine the setup. I know for a fact that some text appeared on the initial boot screen after it reported the CPU as found (the word PATCH and some numbers after it from memory) so that may shed further light I guess.
So, anyone seen anything like this before and care to share the wealth a little? I am grateful for any replies and opinions, especially things I may have missed (hey, I work in IT, sell IT, configure IT but I am still a noob at some things - posting on forums for one!!
or things I could try. Failing that, what is the RMA procedure like with AMD??
Thanks for your time and help.