Originally posted by: glowa94
Hey I just finished step 5 to complete my RMA process and I have not received an email telling me where to ship my processor. And when I login to my account on AMD I see a registered product (my cpu) but I don't see anything that says I have submitted and RMA request. What should I do? Should I try submitting the RMA request again?
If you used firefox to fill out the form I would redo the request but use IE. AMD confirmed with me on the phone a few weeks ago that they know of the firefox form bug.
Personally I still prefer calling any group, and you can do this first thing in the morning probably (well depending on your location). http://www.amd.com/us-en/Corpo...utAM...2,00.html#phone
That contains the telephone directory and yes AMD will process an RMA over the phone.