Have a look here
' ">http://www.amd.com/us-en/Proce...3497^3243^2139,00.html. That should explain the warranty / RMA process.
QUOTEThis Limited Warranty shall be null and void if the AMD microprocessor which is the subject of this Limited Warranty is used with any heatsink/fan other than the one provided herewith. How to Obtain Warranty Service
To obtain warranty service for your AMD Processor in a Box, contact your computer system manufacturer or distributor during the systems warranty period. After your computer system warranty has expired, you should contact AMD at (408) 749-3060 in the U.S. only, Asia.Support@amd.com in Asia, and 44 (0) 1276-803187 in Europe. Please be prepared to provide: (1) your name, address, and telephone numbers; (2) proof of purchase; (3) a description of the type of boxed processor; (4) a description of the computer system including the brand and model; and (5) an explanation of the problem. The Technical Service Center Representative may need additional information from you depending on the nature of the problem.
Upon receipt of a Return Material Authorization (RMA) number from the Technical Service Center Representative, you will be required to send in your processor, and heatsink/fan that were packaged together in the retail container. The packaging materials themselves will not be required to process your RMA.
Any replacement AMD processor is warranted under this written warranty and is subject to the same limitations and exclusions for the remainder of the original warranty period or one (1) year, whichever is longer.
Other warranty inquiries may be sent by e-mail to email@example.com, or by mail to AMD Warranty Questions, One AMD Place, P.O. Box 3453, MS 128, Sunnyvale CA 94088-3453. (Do not send the product to this address.)
MODERATORThe opinions expressed above do not represent those of Advanced Micro Devices or any of their affiliates.