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Topic Title: Proc Serial No. does not match Certificate
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Created On: 12/02/2005 05:17 PM
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 12/02/2005 05:17 PM
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steve_tf
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Posts: 2
Joined: 12/02/2005

Hi,

I just received two new retail box (PIB) Opteron 252 90nm core procs for my new workstation. I ordered OSA252BLBOX, but when I looked a little closer they are OSA252FAA5BL. The boxes are authentic, with the proper seals and the AMD hologram. The box clearly states 3-year warranty.

Concerned that they may not be 90nm cores, I ran the OPN from the proc only to find that the AMD Opteron Processor Quick Reference Guide' ">http://www.amdcompare.com/us-en/opteron/Default.aspx says they are a 1-year warranty product. This suggests to me that they are tray product, not PIB?

So I opened one of the boxes and compared the serial number on the Certificate of Authenticity to the processor. They do not match.

Should they match? Is the OSA252FAA5BL a tray product? If so, is AMD packaging tray product as PIB and honouring the 3-year PIB warranty?

Thanks for your help.

Steve

Update: I rechecked the SN's; they DO match. I was looking at the wrong box when I posted. Sorry about that.
 12/02/2005 05:51 PM
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TheReturnOfAZ
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Joined: 06/10/2005

strange... that is an OEM serial. OSA252FAA5BL is written ON the processor?
if so, and either way, id call AMD.

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 12/02/2005 05:58 PM
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bp1019
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Where did you get them from? Sounds like they may have boxed some OEM chips. Definatly contact AMD about it like AZ said. It could all just be a mistake made during packaging.

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Repsgaminglounge
 12/02/2005 06:47 PM
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steve_tf
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Joined: 12/02/2005

I called AMD - the tech said the OSA252FAA5BL = OSA252BLBOX if packaged PIB (in a sealed box with warranty) .

The serial numbers DO match - my mistake (I picked up the wrong box when comparing them - sorry guys).

So there never really was a problem.

Cheers from Vancouver,

Steve
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