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Topic Title: RMA required - no response after two weeks
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Created On: 01/22/2006 08:46 PM
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 01/22/2006 08:46 PM
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hendersonm
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Posts: 5
Joined: 01/22/2006

Hiya,

I applied for an RMA on two AMD Athlon MP 2000+ CPU's almost two weeks ago. I have not heard anything from AMD, even after sending two follow-up e-mails.

The e-mail was sent to asia.support@amd.com - all I have received are automated e-mails.

Needless to say I'm very dissapointed - being without a server for this long has meant a major financial impact as I've had to purchase a replacement to cover the downtime.

If there's anyone who can help me with this issue I would be GREATLY appreciative. I'm going to be very upset if I don't get an RMA before the warranty on the processors runs out. I might just be sending a bill to AMD to cover the replacement costs as well.

Regards,

Mark Henderson
 01/22/2006 09:13 PM
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bp1019
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Posts: 2434
Joined: 08/24/2005

We can't really help you because we don't work for AMD. Have you tried calling them? That would be better than sending an e-mail. You didn't say where you are but look here: http://www.amd.com/us-en/Proce...chni...0%5E767,00.html' ">http://www.amd.com/us-en/Proce...3559_710%5E767,00.html and try calling which ever is closest and see if they can help you.

-------------------------

-Proud owner of a DFI because chicks dig "Big" OCs
Repsgaminglounge
 01/22/2006 09:34 PM
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hendersonm
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Wow, I couldn't find that page for the life of me before. Their head office is in the same building I work in - I never knew that. How convenient. THanks!!
 01/22/2006 09:38 PM
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hendersonm
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Fantastic, that worked a charm - I got a replacement in under 10 minutes! Thankyou very very much!!
 01/22/2006 11:42 PM
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bp1019
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QUOTE(hendersonm @ Jan 22 2006, 09:38 PM)Fantastic, that worked a charm - I got a replacement in under 10 minutes! Thankyou very very much!!
[right][snapback]602270[/snapback][/right]



No problem man. Glad to hear you got it sorted out. Since you work in the same building, how about getting us a hookup?

-------------------------

-Proud owner of a DFI because chicks dig "Big" OCs
Repsgaminglounge
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