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Topic Title: Phenom 9850 temperature
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Created On: 04/12/2008 06:22 PM
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 05/02/2008 11:45 AM
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Frenchie
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Hi just got a 9850 black edition yesterday and it's running at a really high temp too..
At the moment its running at 57C idling in windows!!!
I've checked this temp with pretty much every util I can think of (everest,ntune, pcprobe II) as well as in the bios and they all agree within a deg or two..

Could I have mebbe installed the heat sink wrong? It was a little sticky to get the clips to fit but I didnt force it and the cpu itself took no pressure to seat on the board.

Should I RMA it?

I do admit I forgot to uninstall the driver from my old x2 5000+ before I fitted and installed the phenom driver but have removed since then and there doesn't seem to be any conflicts now (unless it's something left in the registry)

SYS specs :

ASUS crosshair Motherboard BIOS 1103
2Gb GEIL 800 mhz RAM
Phenom 9850 Black edition with latest driver installed. stock cooler
Windows XP sp2
2x Nvidia 7600 GT (174 Beta drivers)

Really disappointed as I got this to O/C to as near as 3.0 as I could but don't feel safe doing anything to it atm as it's running way too hot ..

One weird thing is that in everest when you check the temps most of the time it shows up as AUX and every now and again it shows as the cpu. It also fluctuates to only 3/4C for 5,10 secs before going back to the higher temps
Any solutions/ advice would be really appreciated

Edit.. The rest of my sys temps are all in normal ranges...

Field Value
Sensor Properties
Sensor Type ITE IT8712F (ISA 290h)
GPU Sensor Type Driver (NV-DRV)

Temperatures
Motherboard 45 °C (113 °F)
Aux 56 °C (133 °F)
GPU1: GPU 63 °C (145 °F)
GPU2: GPU 60 °C (140 °F)
WDC WD5000AAKS-00YGA0 34 °C (93 °F)

Cooling Fans
CPU 3068 RPM
Chassis 2974 RPM
Power Supply 3325 RPM

Voltage Values
CPU Core 1.33 V
+2.5 V 1.82 V
+3.3 V 3.31 V
+5 V 4.78 V
+12 V 12.03 V
+5 V Standby 4.70 V
VBAT Battery 3.07 V
Debug Info F DC E3 CB
Debug Info T 56 45 253
Debug Info V 53 72 CF B2 BC E1 6B (01)
 05/03/2008 02:23 PM
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gareth170
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@KazGirl

45c ida seems high for water cooling. when i had my 9850 the temp was 38c ida that was with an air cooler..

-------------------------
MSI K9A2 Platinum | AMD Phenom Quad Core 9850 BE | 4GB DDR800| 2900PRO 512MB | 750GB sata2, 320GB sata2, 250GB sata2, X2 160GB sata2, 120GB sata1 | X2 DVD±RW drives, HD-rom drive | X-Fi XtremeGamer| 5 amps with 9 pairs of speakers + X2 500w subwoofers, 1000w subwoofer | EZcool 650W | Windows vista Home Premium 32 & 64, XP home
 05/04/2008 07:15 AM
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Hardwood
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Frenchie,
All your "other" temps are about 12-20c higher than mine. Do you live some place really warm?

-------------------------
Spider: Phenom II 955, Antec Kuhler 920, GA-MA790FX-DS5 (F8g), ASUS 5870/V2, ASUS Xonar D2X pcie,
OCZ2N1066SR2GK (4x1gig @800), Antec Truepower New 750, Fractal Design's Arc Midi Case.
#2: A64 X2 4200+, ASUS A8V-D, SAPPHIRE AGP 1950PRO
 05/04/2008 09:55 PM
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Frenchie
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Not unless you call Scotland some where warm!!
It was pretty warm when I took the readings and the gpu's are clocked so that may be adding to the sys temps. The new cpu seems to have raised the MB temp by about 4c so it does seem to kick out a fair bit of heat compared to my x2 5000. Going to try re applying the heat sink and see if that make a difference..
I've been advised to go for an after market cooler - do any of you have any experience of these - Tuniq tower or CNPS9700?
Any info would be very helpfull!
 05/04/2008 10:03 PM
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Frenchie
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Just downloaded eversest ultimate trial and these are the results It's given me. (Seem like a ggod step up from basic)

Field Value
Sensor Properties
Sensor Type ITE IT8716F + Winbond W83791D (ISA 290h, SMB 2Dh)
GPU Sensor Type Driver (NV-DRV)
Motherboard Name Asus Crosshair
Chassis Intrusion Detected No

Temperatures
Motherboard 46 °C (115 °F)
CPU 58 °C (136 °F)
CPU #1 / Core #1 48 °C (118 °F)
CPU #1 / Core #2 48 °C (118 °F)
CPU #1 / Core #3 48 °C (118 °F)
CPU #1 / Core #4 48 °C (118 °F)
GPU1: GPU 61 °C (142 °F)
GPU2: GPU 67 °C (153 °F)
WDC WD5000AAKS-00YGA0 [ TRIAL VERSION ]

Cooling Fans
CPU 3184 RPM
Front 999 RPM
Rear 957 RPM
Chassis 957 RPM
Power Supply 999 RPM

Voltage Values
CPU Core 1.33 V
+2.5 V 2.61 V
+3.3 V 3.31 V
+5 V 4.78 V
+12 V [ TRIAL VERSION ]
+5 V Standby 4.70 V
VBAT Battery 3.10 V
North Bridge Core 1.25 V
South Bridge Core 1.62 V
South Bridge PLL 1.62 V
HyperTransport 1.30 V
DIMM 1.92 V
DIMM VTT 0.94 V
Network Adapter 1.71 V
eSATA 1.82 V
 05/05/2008 09:49 AM
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Frenchie
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Right re-applied the heatsink and now the temps are as follows

Field Value
Sensor Properties
Sensor Type ITE IT8716F + Winbond W83791D (ISA 290h, SMB 2Dh)
GPU Sensor Type Driver (NV-DRV)
Motherboard Name Asus Crosshair
Chassis Intrusion Detected No

Temperatures
Motherboard 40 °C (104 °F)
CPU 49 °C (120 °F)
CPU #1 / Core #1 42 °C (108 °F)
CPU #1 / Core #2 42 °C (108 °F)
CPU #1 / Core #3 42 °C (108 °F)
CPU #1 / Core #4 42 °C (108 °F)
GPU1: GPU 54 °C (129 °F)
GPU2: GPU 57 °C (135 °F)
WDC WD5000AAKS-00YGA0 [ TRIAL VERSION ]

Cooling Fans
CPU 2897 RPM
Front 809 RPM
Rear 766 RPM
Chassis 766 RPM
Power Supply 809 RPM

Voltage Values
CPU Core 1.33 V
+2.5 V 2.61 V
+3.3 V 3.33 V
+5 V 4.78 V
+12 V [ TRIAL VERSION ]
+5 V Standby 4.70 V
VBAT Battery 3.07 V
North Bridge Core 1.25 V
South Bridge Core 1.62 V
South Bridge PLL 1.62 V
HyperTransport 1.28 V
DIMM 1.92 V
DIMM VTT 0.94 V
Network Adapter 1.71 V
eSATA 1.82 V

So either I screwed up installing the heat sink the first time round or good job AMD on the thermal paste you are using

The ambient room temp must be about 24C a the moment so I'm a bitt happpier now..
 05/09/2008 07:46 PM
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recneps
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I don't have a 9850, but Its relevant, so I figured I should include my question here rather than make a new post.

I've got a 9750, and am having very high temps...
sitting in BIOS (idle) I can see temps ~40c (room temp is about 24 right now)
That's fine with me.
But when I try to start windows, the processor kicks into full load and my motherboard starts its alarm, then shuts off.
It's currently set to 60C (the max temp is supposedly 61?)

Is this a "hard" max, or suggested max?
I don't know for sure how far it is going over, or if time will let the thermal compound set in and keep it below 60..
I originally had the stock cooler w/ paste preapplied and same issue.
I took it off, cleaned them and used arctic silver 5. Same issue.

If i set to 70c alarm it loads no problem. (But I shut it off because i'd rather not fry the cpu ;p)

So.. long story short - is this 61C a very conservative max, or is it pretty close to the truth? I'd rather not have to go and buy a 3rd party cooler (I'll just sell this processor and get a 9550 or a dual core.)
 05/20/2008 01:56 PM
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Frenchie
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was hoping the temps would settle in after i reapplied some paste my self but I'm still getting temps over 70C when playing games. Bit worried about this but it doesnt seem to be causing any damage (fingers crossed..)

We could reqally do with some definitive information from AMD about this, so if any employee's moniter the sight some up to date info would be really helpful!!
 05/23/2008 03:44 AM
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Kab
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Some BIOSes and motherboards use ACPI measurements and return you that temperature value (same as within the BIOS) :- they are approx. 10°C higher than Core temperatures.
EVEREST can pick-up the Phenom Core temperatures.

The maximum rated temperature of Cores for X4 9850 Black Edition is 115.5°C -- that's when shutdown will occur.

However, ideally you want to stay sub-75°C full load -- even though this will not be causing damage to the processor.

The 95W X3 and X4 CPU's with Zalman 9700, for instance, idle 18-25°C at 21-25°C heatsink ambient temperatures.
The 125W CPU's with the same setup idle much more, near 28-33°C.

The Core temperatures CAN and are designed to read sub-ambients because the temperatures are not actual degrees celsius values, which is very clear in the AMD Family 10h BKDG.

Hope it helps someone.
 05/24/2008 07:40 PM
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Frenchie
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Thanks very much for the info

I also E mailed amd and got this reply

Thank you for contacting AMD Global Customer Care.



Unfortunately the only temperature information I can provide regarding your processor is the max safe operating temperature which is 61 degrees Celsius. The operating temperature range depends on many factors such as proper installation of the Heatsink/Fan, proper amount of thermal compound used, proper air ventilation and various environmental conditions.



If you have any questions, please contact us at 408-749-3060 (US CPU Support) or 44-1276-803299 (EU CPU Support).



Best regards,



Gene.



AMD Global Customer Care.

That made me really nervous when I can play 30 mins of css and see my cpu temp go up to 72c!! So thanks for putting my mi9nd at rest a bit Going to get a new cooler at some point then see where to go from there.
 05/25/2008 07:10 PM
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Kab
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We already know the thorough details through AMD guides and I know them from my S.FAE and contacts at AMD -- that worker doesn't look like he knows much
That temperature he gave is not the one picked up by programs. Maximum processor temperature is calibrated to read 115°C in software you see, so like I said, we know since around early January to follow the software values and keep them below 75-80°C is perfectly fine.

Just look at what AMD's own Phenom software uses to report temperatures, AMD OverDrive. Don't worry
 05/25/2008 07:17 PM
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Kab
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Just for details, here's my idle, a system I'm testing now with stock voltages.

Ambient is 27°C here, CPU fan is very low speed, lowest I could get it. No system fans

 05/26/2008 06:03 PM
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Frenchie
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Nice one thanks very much
Tried using Overdrive but it doesnt seem compatible with my 590 chipset
What cooler are you using to get those temps?? That's much lower than the temps I'm getting.. :9
 05/26/2008 06:18 PM
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Kab
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Oh ok. Yep, the AOD software only works with 700 series chips.

My cooler is Xigmatek S1283, we run this cooler at work on every system that is plus 95W TDP and it's the one I gave to my nephew too. Those temperatures are actually bad for it because I haven't put any TIM on the CPU

Usually the temperature is this at stock loaded:



No need to thank me
 05/26/2008 06:28 PM
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Kab
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Ambient is 21°C above by the way.
 05/28/2008 09:56 AM
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Frenchie
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LOL I always thought that no TIM = new way to cook an egg but there you go!
Probably gonna get new cooler for my cpu see what diff that makes. Whats your opinion on the new version of everest's stress test? Quite like it myself nice to have everything in one package. I bet cpu-z pisssed off though, everests totally ripped them off on that one!
 05/28/2008 04:32 PM
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Kab
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Don't try no TIM, really, it will run the system hot! Unless you have an ace cooler, of the best three and are desperate.

The Everest stability test... it's OK, far better than before but it doesn't pick out all instability errors in Phenom processors so we have to run many different tests. For instance, it won't pick-up video and imaging load errors but for everything else I've tested in minimal time -- it works good.
 05/28/2008 06:11 PM
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recneps
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It seems my high temps were just a fluke - something in the windows install went bad - it would load up about 15s (the 60c alarm I set was going off) and then reboot. I figured it was the motherboard overheat safety shutting it down, but it was windows.
I get a new install done and check AOD - temps are ~40 idle, and I have yet to find something that produces full load
I got up to 49C.
All of this is with a 9750.
 05/29/2008 04:23 AM
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ubronan
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Well when having a video card (VC) hothead its hard to keep your system cool , i have an asus en6800gt and these cards are known because of the enormous temps they can reach.
according to nvidia a temp of 145 C is allowed so its ok for the card but guess where all that heat goes to ......
so i put it on watercooling and saw the result it went from a idle 55 and stressed 105 C go down to stressed around 60 and idle about 45 with the wc block on it.
and most important all the heat from that card was pumped out at the top rad with his 3 x 12 cm fans
ofcourse it had a negative result on my cpu temps because of the extra heat from the VC
so it was a win/win situation but it made me decide never ever to buy another VC what blows the heat inside the machine.
i try to find an mark or model like the HIS cards who have a fan blowing to the rear of the case. Hence no extra heat from a Vc in your case.

-------------------------
Phenom 720 BE - Gigabyte GA-MA790FX-DQ6 - Geil PC6400 4 x 2GB 800Mhz 4-4-4-12-1T - HD5870 - boot : 30 Gb vertex2 SSD data: 3TB sata2 - Win 7 X64
 05/29/2008 09:36 AM
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Kab
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True that ubronan, our work systems generally idle 30-40°C on the GFX at 20-27°C ambients.
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