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Topic Title: Massive CPU/Core overheating
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Created On: 08/19/2010 04:43 PM
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 08/19/2010 04:43 PM
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panopticon1986
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I have a AMD 955 processor in an MSI 890 gxm motherboard. The CPU is cooled by an Asetek 510L liquid cooler. However, at idle the CPU/core temp reads about 50C and under load it sneaks up into the low/mid 80s. The case doesn't have any other fans other than the one from the liquid cooler, but is this safe? I bought this custom built from cyberpowerpc.com, and the temp was this high after a couple days as well as the PC making a high pitched whine. I was issued an RMA, returned it, got it back after they replaced the cooler and PSU and it's still this hot. Suggestions?
 08/19/2010 04:49 PM
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pcnazz
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Hi panopticon1986 , did you remove the heat sink protective film ?

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    Room Temp H20 | 2 Stage Cascade | PH II X6 1090T BE | PH II X2 555 / Asus CH4 v905 | i7 970 / Asus R2E v1914 | Corsair HX1000 1210W | Asus 5970 QF | Corsair Dominator GT 2000 | WD VR 3+0 Raid ( 450gb )
 08/19/2010 04:51 PM
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pcnazz
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error

-------------------------
    Room Temp H20 | 2 Stage Cascade | PH II X6 1090T BE | PH II X2 555 / Asus CH4 v905 | i7 970 / Asus R2E v1914 | Corsair HX1000 1210W | Asus 5970 QF | Corsair Dominator GT 2000 | WD VR 3+0 Raid ( 450gb )
 08/19/2010 04:52 PM
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panopticon1986
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There is no heatsink on the CPU, it's just a giant water reservoir unit. My ambient room temps are about 24C
 08/19/2010 04:53 PM
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pcnazz
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Originally posted by: panopticon1986

There is no heatsink on the CPU, it's just a giant water reservoir unit. My ambient room temps are about 24C


That is a heatsink ( cpu cooler ) , it contacts the cpu IHC . Check and see if there is film there you forgot to remove .

-------------------------
    Room Temp H20 | 2 Stage Cascade | PH II X6 1090T BE | PH II X2 555 / Asus CH4 v905 | i7 970 / Asus R2E v1914 | Corsair HX1000 1210W | Asus 5970 QF | Corsair Dominator GT 2000 | WD VR 3+0 Raid ( 450gb )
 08/19/2010 04:54 PM
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panopticon1986
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I didn't remove anything, I didn't install it. It was custom built by a website for me. I can check. If this protective film was still on it, would it be under the heatsink or on top?
 08/19/2010 04:57 PM
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panopticon1986
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I took the side panel off and looked everywhere I could for any sort of protective film and could not find anything.
 08/19/2010 04:58 PM
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pcnazz
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Originally posted by: panopticon1986

I didn't remove anything, I didn't install it. It was custom built by a website for me. I can check. If this protective film was still on it, would it be under the heatsink or on top?


Underneath it will be , the part of the cooler that makes contact to the cpu , IHC is the Intergrated Heat Shield , this is the surface of the cpu .

-------------------------
    Room Temp H20 | 2 Stage Cascade | PH II X6 1090T BE | PH II X2 555 / Asus CH4 v905 | i7 970 / Asus R2E v1914 | Corsair HX1000 1210W | Asus 5970 QF | Corsair Dominator GT 2000 | WD VR 3+0 Raid ( 450gb )
 08/19/2010 05:03 PM
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panopticon1986
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I don't feel comfortable removing the heatsink unless there are no other options. I don't know if I could replace it correctly.
 08/19/2010 11:58 PM
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Boxhed
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Did they vendor tell you there was a problem and or what they replaced?


What clock speed you running?
 08/25/2010 12:22 AM
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slimbrady
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way too high for any clock aside from benching IMO...so it was assembled for you...came(was shipped)with the Heatsink already on cpu...almost sure to get an air bubble or two when something is shipped...honestly would seem rather silly to me if the company sent it out like that and DIDNT have some sort of plastic piece etc, separating the TIM from the surfaces it's going to be used on...if you pull up the Heatsink and still don't find anything I would try reapplying the TIM after thoroughly cleaning off the old TIM with >90%Isopropyl Alcohol as the seal could well have been compromised during shipping and allowed air bubbles to form in-between the components. I've never had a bad case of this so I can't say if air bubbles or mediocre seal around the TIM could possibly be giving THAT bad of temps....make sure you didn't forget to plug in(or that one hasn't come unplugged) a pump somewhere and that you have sufficient air passing through your radiator(s).
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