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Topic Title: AMD TURION X2 ZM-82 (2200 MHZ) 64 BIT - OVERHEATING
Topic Summary: OVERHEATING AND POOR BATTERY LIFE IN HP PAVILION dv5-1050ee
Created On: 04/25/2009 07:19 AM
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 04/25/2009 07:19 AM
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agkrish
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Joined: 11/22/2008

Hi

1. OVERHEATING

I have serious overheating problems with my HP PAVILION DV5-1050EE
RAM: 3 GB
PROCESSOR: AMD TURION X2 ULTRA DUAL-CORE MOBILE ZM-82 (2200 MHZ) 64 BIT
SYSTEM BIOS: F.12 - 09/08/2008
SERIAL NUMBER: CNF8301P64
OPERATION SYSTEM: VISTA 32 BIT

within 15-20 minutes of usage the temperature soars above 50 deg Celsius and am sure after 2 hours its ranges from 90-100 Deg C

i tried checking the notebook manual and support site of HP. No use. next I tried chatting with the online support - 4 times in the last month and twice y'day 24 April 2009. Whenever I type overheating the connection to chat is lost 'mysteriously'.

Is HP trying NOT to hear about this issue ?

2. BATTERY LIFE
initially the battery would last 3-4 hours after full and continuous charge. Now it barely lasts 1 hour. the performance is degrading by the day.

Is there anything I can do about this ?

Are there any tools that I can install take a report, snapshot and send it to HP or AMD ?

I seriously doubt this laptop will last 1 year. I am a gr8 fan of AMD and don't want this issue to ruin my admiration for the product.

NOTE: I don't game or watch movies on this laptop.

regards
Gopal
Kuwait
 04/25/2009 11:57 AM
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weinter
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Can you try using HWMonitor to check the temperature throughout your usage?
It is important to find which is the component that generate the heat.
It can be due to the GPU as well.
If your temperature really is high it is not surprising the battery life dies.
High heat kills battery life.
If it is really a design fault, I strongly recommend you to go down to the HP support centre to sort things out, once you are there they will have to resolve your issue.
Meanwhile you can use power plan to reduce the CPU frequency processor using lower processing state.
I think you should really blame HP poor thermal design instead of AMD because there are Acer Aspire Laptops using the exact same AMD Processor with no overheating issues.

Also google and run GPUZ to ensure the GPU is not at 100% all the time.

In conclusion
1)Download HWMonitor, Check what is causing the temperature
Print out the table
2)Download GPUZ, Check the GPU Clock
Make sure the GPU Clock is low at idle
Print out the table
3)Meanwhile reduce the CPU Frequency using this guide here (Temporary Measure).
Reducing the frequency,will reduce temperature.
Do not accept this as a solution, as you paid for the full capabilities of the laptop.
4)With the data go to HP support centre and confront them.
They can't deny it with the data staring in their faces
If they insist on demo do it using HWMonitor.
Remember to get fix/replacement for the laptop & the battery because it is indirectly cause by them.

-------------------------
Acer Aspire 4530
AMD Turion X2 2.1GHZ RM-72 1MB L2 Cache
4GB DDR2 667MHZ
NVIDIA 9100M G
320GB WD BEKT
http://aspiregemstone.blogspot.com/

Edited: 04/25/2009 at 01:27 PM by weinter
 04/26/2009 08:07 PM
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blackshard
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I own a hp dv5-1025el, watching from outside, it looks like hp adopted an aluminium heatspreader for our laptops, and this is not a good choiche since usually other laptops have copper heatspreaders. Copper is far better than aluminium in both electricity and heat conduction.
You should check with a software like cpu-z or amd power monitor that the cpu power management features are working good (cool & quite): they scale down frequency and current when cpu is idle. It they are not working good, cpu is always at maximum frequency and this kills battery life, generates a lot of heat and let fan spin faster (is your fan spinning, isn't it?)
As weinter said, use also hwmonitor and coretemp to monitor cpu, gpu and hdd temperatures and cpu frequency scaling too, and check you don't always use Maximum performance profile when you don't need it.

I reached, while hard benchmarking, a temperature of 85°C with my zm-80, anyway if turion processors goes over a threshold temperature, they activate an Alternate mode that put the processor at low frequency and low voltage, to prevent heating damage.

About battery life, if it is a standard 6-cell, don't expect much more than 2 hours of lifetime.
 04/26/2009 08:15 PM
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blackshard
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Sry, double post
 04/26/2009 08:43 PM
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weinter
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My Aspire 4530 uses Aluminium Heat Spreaders for the GPU but retain Copper Spreader for CPU.
This explains why my CPU temperatures were never a concern but GPU tends to overheat while gaming
Thermal Conductivity of Copper is 2X better than Aluminium
Seriously what were they thinking?
Blackshard how is your computer temperature?

-------------------------
Acer Aspire 4530
AMD Turion X2 2.1GHZ RM-72 1MB L2 Cache
4GB DDR2 667MHZ
NVIDIA 9100M G
320GB WD BEKT
http://aspiregemstone.blogspot.com/

Edited: 04/26/2009 at 11:12 PM by weinter
 04/27/2009 10:01 AM
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blackshard
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Well, my idle temperatures (reported with coretemp) reach 39°C tweaking cpu core voltages, but consider that the fan is always on.
On the other side, stressing the cpu with latest multicore-aware prime95, temperature goes up to 85°C.
GPU core is around 36°C with powerplay activated, while I saw a maximum of 56-57°C.

Room temperature is around 18°C
 04/28/2009 01:46 PM
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weinter
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I think that is quite hot considering the room temp is 18
In SG the temperature is usually 28

-------------------------
Acer Aspire 4530
AMD Turion X2 2.1GHZ RM-72 1MB L2 Cache
4GB DDR2 667MHZ
NVIDIA 9100M G
320GB WD BEKT
http://aspiregemstone.blogspot.com/
 05/01/2009 12:56 PM
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agkrish
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Joined: 11/22/2008

Thx Weinter for your swift reply

I have taken screenshots of the results from HW MONITOR (CPUID) and GPU-Z. The laptop was switched less than 1 hour ago.

However, am unable to attach them to this message using the paste image function. Should you have an email id I can email them for your assessment.

I'm running the foll app: Firefox, yahoo, Skype, Swriter and Winword.

Your advice is clear and concise. thx a ton.

on your blog http://aspiregemstone.blogspot...el/cpu?max-results=100 I have posted a reply to your post on the HW Monitor. My query is related to Harddisk temperature obtained from SMART.

regards
Gopal - agkrish at the rate of gmail dot com
KWT

Edited: 05/02/2009 at 03:47 AM by agkrish
 05/01/2009 01:28 PM
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weinter
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Just post the image on a free image hosting sites like imageshack and link them here so others can comment as well =)
Current HWMonitor doesn't report SMART temp settings on certain motherboard due to the different harddisk controller present.
You can try everest ultimate edition 30 day trial but harddisk temperatures are usually lower and more stable than other devices like CPU and GPU so you don't have to bother find about harddisk.

Another Advice don't put your Email address out so spambots will not crawl and harvest them and start spamming your email.
If you must change certain characters so it isn't your direct email add or change the format so it wouldn't look like an email add.
Hence I will be deleting your comment on my blog just in case.

-------------------------
Acer Aspire 4530
AMD Turion X2 2.1GHZ RM-72 1MB L2 Cache
4GB DDR2 667MHZ
NVIDIA 9100M G
320GB WD BEKT
http://aspiregemstone.blogspot.com/

Edited: 05/01/2009 at 01:37 PM by weinter
 05/02/2009 04:05 AM
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agkrish
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Hi Weinter

thx for the response. in this info age displaying email id is a big mistake. I hv modified my earlier post. Thx for removg my post in your blog as well.

the results are uploaded in the foll location

http://picasaweb.google.com/ag...stemMonitoringReports#

rgs
GK
 05/02/2009 05:10 AM
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weinter
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Definitely no problems in the GPU
The power saving function of the ATi GPU is working and Temperature is ok
Guess the CPU is the culprit
So you might want to throttle down the CPU frequency to reduce temperature and get back to HP for the solution.
If you are experience with hands on you can open up to check the thermal paste was applied properly.
Otherwise don't I also don't recommend it for you since the warranty hasn't run out.
So for now drop the CPU Processor state in Vista and take some time off and get to Hp Support Centre for a proper fix.

-------------------------
Acer Aspire 4530
AMD Turion X2 2.1GHZ RM-72 1MB L2 Cache
4GB DDR2 667MHZ
NVIDIA 9100M G
320GB WD BEKT
http://aspiregemstone.blogspot.com/
 08/22/2009 08:28 AM
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agkrish
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Hi Weinter
Sorry for the delayed response. Got the fan replaced and for 2 months it was normal. Since the last 2 weeks the temp has been spiking up again. View image on
http://picasaweb.google.com/lh...qX2zQ?feat=directlink

Would replacing the thermal paste help ?

am not sure if this is the right forum but i know u the right person: Can I load Windows 7 on this laptop ? Vista is becoming pathetically slow on this 3 GB RAM and am havng sound card problems on the OpenSuSe 64 bit version. The VMs (Opensuse, Ubuntu) inside the virtual box on Vista would not open full screen.

regards
GK
 08/22/2009 12:14 PM
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weinter
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Yes any Vista Compatible System is Windows 7 Compatible.
Thermal Paste will reduce around 5-10 degrees
Undervolting can also be done to further reduce the temperature.
You know where you can find the info.

-------------------------
Acer Aspire 4530
AMD Turion X2 2.1GHZ RM-72 1MB L2 Cache
4GB DDR2 667MHZ
NVIDIA 9100M G
320GB WD BEKT
http://aspiregemstone.blogspot.com/
 08/24/2009 10:32 PM
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Nsta
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Joined: 08/24/2009

Hello my name is Naman, i have bought that very same laptop in kuwait.
from alghanim center.
i have warranty.
i have same case as that too.
gopal what you did? did you go to them and gave your laptop with warranty?
please email me at yagami_light_kun@yahoo.com
it gets tooo heating, i don't recommend installing windows 7. i say get Ubuntu or open suse linux.

i get 92 C checked with NHC and HWmonitor...
 10/13/2009 04:52 AM
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agkrish
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The newly replaced heatsink (fan) konked 3 days ago and the system crashed. Have taken the laptop to the service center for replacement again. Luckily since its within 1 yr they've agreed to replace.

The service center guys inform that with AMD overheating is a regular issue.

dv5-1050ee is 3GB RAM but acts as if its 512MB when 3 or 4 apps run simultaneously.

Do all AMD laptops experience overheating or is this only with HP?
 10/13/2009 05:39 AM
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agkrish
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Naman visit Redington service center in Galleria bldg in Dajeej near Farwaniya Gov. office
 10/13/2009 08:12 AM
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JanCry
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Yes any Vista Compatible System is Windows 7 Compatible.
Thermal Paste will reduce around 5-10 degrees
Undervolting can also be done to further reduce the temperature.
You know where you can find the info.

TextAcai Force Max
 10/13/2009 11:25 AM
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weinter
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Depends for my Laptop I did a lot of modding.
Undervolt GPU/CPU and added some heatsinks to increase the heat capacity for it to stay cool.
Works for me.

-------------------------
Acer Aspire 4530
AMD Turion X2 2.1GHZ RM-72 1MB L2 Cache
4GB DDR2 667MHZ
NVIDIA 9100M G
320GB WD BEKT
http://aspiregemstone.blogspot.com/
 11/06/2009 05:54 PM
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Podge
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I think it must be common with AMD processors. I have a Toshiba A300D with an AMD Turion TL-60 and my laptop often over heats. Sadfully I only decided to contact Toshiba about this after my warrenty expired!
 03/25/2010 05:00 AM
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agkrish
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Guys the problems are recurring with a twist. Earlier the temp used to cross 95 Deg C without any issue but now with 75 Deg C the system hangs with a speckled screen after 2 hours of operation. Am forced to shut down and restart.
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