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Topic Title: Pinstripe Screen of Death
Topic Summary: Seeking suggestions on how to eliminate a pattern specific crash involving vertical stripes
Created On: 10/04/2011 04:26 PM
Status: Read Only
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 10/04/2011 04:26 PM
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alapon77
Lurker

Posts: 1
Joined: 10/04/2011

Here are the details of my problem, which may likely be unique to this processor. In short, the Pinstripe Screen of Death (as I like to call it) is a crash on my computer that keeps happening, and more progressively lately. It's characterized by a sudden pattern of thin, vertical stripes across the screen, with no syntax message, and a lockup of hard drive activity (as indicated by either a deactivated or solid HDD LED light). A hard powering down the computer is the only way out. Upon reboot, I'm given notification of an inappropriate shutdown with an option to resume in Safe Mode.

Any help would be appreciated!

Here are the facts. The crash occurs:

. In a pattern of varying colors each time, but for each time all the same color - always vertical)
. More often when plugged in than when not (90% vs 10%)(more true when in Normal Mode)
. With different AC chargers
. With battery in or out
. With 8GB RAM (2x 4GB modules); with either one 4GB module at a time
. When viewing videos; when not viewing videos
. Each time it occurs, it's (almost, if not) always during a user interface (key stroke, mouse pointing)
. When closing lid; when opening lid
. When starting up
. Almost always when in Normal Mode; (almost, if not quite) never when in Safe Mode
. Before and after Windows reinstallation
. After installing Microsoft Updates; after removing updates
. Before and after Disk Doctor, Defrag, Norton, and Advanced System Care 3
. Before and after updating video drivers
. With just about any screen resolution or refresh rate
. During rain or shine; day or night
. Soon after initial startup; or several hours after startup
. May occur once per day, or up to 50
. When new "rain dances" are tried out, temporarily gives false hope of solution for an extended period of time (about a day), then resumes crashes at regular intervals (though Safe Mode has been the only "solution" so far)

Facts:
Type - laptop
Make/Model - HP Pavilion dv5-1004nr
OS - Windows 7 (64-bit Home Basic) [upgraded from Vista]
Processor - AMD Turion X2 Ultra, Dual-Core Mobile ZM-80 2.10 GHz
RAM - 8 GB
Display Adapter - ATI Radeon HD 3200 Graphics (latest driver)
BIOS updated
 10/05/2011 01:19 PM
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go_for
Alpha Geek

Posts: 3217
Joined: 01/21/2006

Could be a failing graphic card and/or its overheating issue.

Run tests with Memtest86+ to see that memory checks out OK.

Check that the CPU temp is reasonable with CoreTemp

Get some more details of your graphic card, see if this utility can read its temps, GPU-Z

Could also try a Linux Live CD (eg.Knoppix ) to boot with to compare if the fault is still the same.

-------------------------
 10/06/2011 01:02 PM
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bogey
Ardrid Returned

Posts: 5643
Joined: 03/25/2005

Possibly a problem with the graphics driver. Worth trying another.

Is the 8GB memory what is recommended for the laptop? Is this an upgrade?

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