AMD Game
Decrease font size
Increase font size
Topic Title: Windows SP3 broke ATI rotation?
Topic Summary: Company wide install of Windows SP3 and monitor will not rotate now?
Created On: 06/11/2008 10:43 AM
Status: Post and Reply
Linear : Threading : Single : Branch
Search Topic Search Topic
Topic Tools Topic Tools
View similar topics View similar topics
View topic in raw text format. Print this topic.
 06/11/2008 10:43 AM
User is offline View Users Profile Print this message

Author Icon
JeremyDeal
n00b

Posts: 3
Joined: 06/11/2008

Hardware:
Dell Precision 470
3GB of Ram
ATI FireGL 3100
Duel Dell FP1920 19" LCD's (one connected through DVI other VGA)

Software:
XP Professional w/SP3
ATI Catalyst Control Center Version: 2008.0429.2159.37434
MS .Net Framework Version: 2.0.50727.1433

I have both monitors rotated 90°-right (clockwise) and everything has worked fine for several years until our company recently did a mandatory MS Windows SP3 update.

When I rotate monitor in the Catalyst Control Center and then try to "Apply" the change, the monitor flickers and the goes back to landscape.

I downloaded the latest unified driver from ATI (8.453.1.3, released on June 10th, 2008) but its doing the same thing. I then tried downloading the Catalyst 8.5 drivers for XP Pro but upon instal it says "No supporting driver found." and aborts install.

MS said the rotation issue is a bug with ATI and that they have notified ATI, but I cant get ATI to respond to my probblem and unfortunately there is no going back to SP2. Nobody seems to want to take responsibility! Please Help.

Edited: 06/11/2008 at 12:01 PM by JeremyDeal
 06/21/2008 04:20 PM
User is offline View Users Profile Print this message

Author Icon
fshields
Junior Member

Posts: 3
Joined: 06/21/2008

I have the same issue.

I have a Radeon X1300 in a dual-monitor configuration. Monitor #2 was rotated 90 degrees clockwise. Everything was fine until XP SP3.

After the reboot from the service pack, my rotated monitor was no longer rotated, and ws dropped to 800x600 resolution at 16 colors. I was able to fix the resolution & bit depth, but the ATI Catalyst Control Panel (ver. 6.14.10) refused to let rotation stick!

Next, I updated to the Catalyst 8.6 drivers, but that didn't help either because of another bug (reported two months ago by others, but with no resolution) that causes the Catalyst control panel to constantly open and close. I can't make the rotation adjustment in the 1/2 second that the panel is open.

To ATI: I'm not seeing responses to people's issues in this forum. You need to do a better job of responding.
 06/21/2008 04:32 PM
User is offline View Users Profile Print this message

Author Icon
spyre
Moderator

Posts: 6216
Joined: 09/14/2007

Its being looked into.

-------------------------

Game.AMD Administrator

 07/22/2008 08:15 AM
User is offline View Users Profile Print this message

Author Icon
JeremyDeal
n00b

Posts: 3
Joined: 06/11/2008

The latest driver released on 7/14/08 solved my rotation probblem.
 01/03/2009 03:32 AM
User is offline View Users Profile Print this message

Author Icon
EESS
n00b

Posts: 1
Joined: 01/03/2009

HARDWARE: ThinkPad T60 2008-URU

CTO: T5600(1.83GHz), 2GB RAM, 100GB 7200rpm HD, 14.1in 1400x1050 LCD, 128MB ATI Radeon X1400, CDRW/DVDRW, Intel 802.11abg wireless, Modem, 1Gb Ethernet, UltraNav, Secure chip, Fingerprint reader, 6c Li-Ion, Win XP PROFESSIONAL SP3

 

Hi, I have the same problem. I saw that other people could solve it by installing the latest version of CCC, but when I try to do it I got a message saying that hardware is not detected, and the installation abort.

I have two monitors, one of them bracked on the wall, and I can't use it like that.

Please HELP!!

 

EESS

 07/29/2009 08:57 AM
User is offline View Users Profile Print this message

Author Icon
Gumnos
n00b

Posts: 1
Joined: 07/29/2009

Similar problems here with a Radeon 9250 on XP.  Was working fine with dual portrait-mode monitors each running in 1024x1280.  After SP3 upgrade, things were seriously hosed (thank goodness for remote-desktop).  Upgraded to latest driver for the 9250 (by going to http://support.amd.com/us/gpudownload/Pages/index.aspx and walking through XP-Pro -> Radeon -> 9250), but that unsurprisingly didn't solve matters, as that ( http://support.amd.com/us/gpudownload/Pages/radeon-prer300-xp.aspx  was listed at version 6.11 instead of 8.5 (the fix has been reported as being in v8.5).

Tried downloading from http://game.amd.com/us-en/drivers_catalyst.aspx?p=xp/radeonx-xp but when I ran the install, it said it didn't detect appropriate hardware.

-Gumnos

 07/29/2009 09:14 AM
User is offline View Users Profile Print this message

Author Icon
spyre
Moderator

Posts: 6216
Joined: 09/14/2007

That card doesnt get newer drivers than the 6.11 as that card is ancient.  So either buy a newer card or stick to SP2.



-------------------------

Game.AMD Administrator

Statistics
29940 users are registered to the AMD Game forum.
There are currently 2 users logged in.

FuseTalk Hosting Executive Plan v3.2 - © 1999-2009 FuseTalk Inc. All rights reserved.