Topic Title: My driver of ati radeon 5000 mobility aren't work correctly on windows 8 after a update
Topic Summary: driver, radeon, erro, windows 8
Created On: 08/02/2012 11:09 AM
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 08/02/2012 11:09 AM
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phillipemafra
n00b

Posts: 2
Joined: 08/02/2012

Hello friends,

after I upgraded my version of windows 8 "consumer preview" to "release" my video files contain errors began to play (plays the audio without the video)

 

Recalling that:

My video card is ati radeon hd 5xxx

* After I change the windows version 8 was an update on the video card driver

* Are all video formats that can not play

* The youtube videos are in the green image (they return to normal if I disable acceleration hardwere)

* The driver version of the consumer preview version (8.92.8.1)

* The current version of the driver preview release (8.972.4.0)

 

does anyone know what I should do to correct this error?

If the problem is driver compatibility, there is a way for me to uninstall the updated driver for the preview release later install the preview version of consumer?

 

I appreciate any help now.

 08/02/2012 02:08 PM
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stumped
Wizard

Posts: 7246
Joined: 11/13/2009

You need to supply more info on your computer brand, model, etc. Also, win8 is still a beta OS. Reinstall the drivers that worked for you.

http://support.amd.com/us/kbarticles/Pages/Windows8ConsumerPreviewDrivers.aspx



-------------------------

Intel I7 960 @ 3.87ghz *Intel DX58SO *HIS HD6970 2gb *Corsair TX650M *2x4gb Corsair XMS3 *WD Black 1TB *Windows 7 Home Premium 64bit ***Asus N71Jq laptop *Intel I7 720QM Processor *Mobility Radeon HD5730 1gb *8gb Ram *Windows 7 64bit ** Toshiba P75-A7200 * Intel I7-4700MQ * Windows 8.1 64bit


 


 * A clear conscience is usually a sign of bad memory *

 08/02/2012 02:29 PM
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phillipemafra
n00b

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Joined: 08/02/2012

well, my notebook is a sony vaio vpcea43fb,

i was tried to download the last version of the radeon hd series driver for windows 8 release and don't work.

but i just want to know where can i download the version of the drive that i had on the windows 8 consumer (8.92.8.1) it worked normal

 08/02/2012 05:16 PM
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stumped
Wizard

Posts: 7246
Joined: 11/13/2009

Originally posted by: phillipemafra well, my notebook is a sony vaio vpcea43fb,

i was tried to download the last version of the radeon hd series driver for windows 8 release and don't work.

but i just want to know where can i download the version of the drive that i had on the windows 8 consumer (8.92.8.1) it worked normal

AMD does not support Sony laptop drivers...this is Sony's decision, not AMD. You need to go to Sony laptop support and download the drivers for Win 8. http://esupport.sony.com/US/p/select-system.pl?model_type_group_id=10

Read: http://support.amd.com/us/kbarticles/Pages/737-28041SupportforATIMobility.aspx

If you experience difficulty while using the generic AMD Catalyst Mobility drivers, we recommend reverting to the driver provided by your notebook vendor. Please contact your notebook vendor for their most recent graphics drivers.
The following notebooks are not compatible with this tool:
Notebooks equipped with switchable graphics



-------------------------

Intel I7 960 @ 3.87ghz *Intel DX58SO *HIS HD6970 2gb *Corsair TX650M *2x4gb Corsair XMS3 *WD Black 1TB *Windows 7 Home Premium 64bit ***Asus N71Jq laptop *Intel I7 720QM Processor *Mobility Radeon HD5730 1gb *8gb Ram *Windows 7 64bit ** Toshiba P75-A7200 * Intel I7-4700MQ * Windows 8.1 64bit


 


 * A clear conscience is usually a sign of bad memory *

 08/02/2012 09:23 PM
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stumped
Wizard

Posts: 7246
Joined: 11/13/2009

..here is the Brazilian site  http://esupport.sony.com/BR/p/select-system.pl?DIRECTOR=DRIVER



-------------------------

Intel I7 960 @ 3.87ghz *Intel DX58SO *HIS HD6970 2gb *Corsair TX650M *2x4gb Corsair XMS3 *WD Black 1TB *Windows 7 Home Premium 64bit ***Asus N71Jq laptop *Intel I7 720QM Processor *Mobility Radeon HD5730 1gb *8gb Ram *Windows 7 64bit ** Toshiba P75-A7200 * Intel I7-4700MQ * Windows 8.1 64bit


 


 * A clear conscience is usually a sign of bad memory *

 12/15/2012 11:42 AM
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amith.sna
Peon

Posts: 1
Joined: 12/15/2012

Hello!!

I have a lenovo ideapad y560 with radeon HD 5730 graphic card. After i Installed Windows 8, i am not able intall the drivers for my graphic card. The graphic is not detected. Please Help.

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