Topic Title: HD 7770 crash to desktop
Topic Summary: An issue I've been having with my new card.
Created On: 11/03/2012 07:19 AM
Status: Post and Reply
Linear : Threading : Single : Branch
Search Topic Search Topic
Topic Tools Topic Tools
View similar topics View similar topics
View topic in raw text format. Print this topic.
 11/03/2012 07:19 AM
User is offline View Users Profile Print this message

Author Icon
sithious
n00b

Posts: 1
Joined: 11/03/2012

I have a gigabyte HD radeon 7770 OC that is just a couple months old and have been having problems running games (mostly Guild Wars2). The issue is sometimes the game will freeze to a black screen and then resume after a few seconds and other times it will freeze and then crash to desktop with no visable errors. (this happens with all games but is most frequent in Guild Wars 2).

I have tried whiping the drivers with driver fusion and reinstaling fresh new ones from AMD's site. Then I've tested the beta drivers to see if that was the problem and it turns out those don't work either. 

To confirm this is an issue with this card I have replaced it with my old Sapphire Radeon HD 5770 and that didn't crash atall...

 

Please help.

 

------------------

System Information

------------------

Time of this report: 11/3/2012, 12:13:19

   Operating System: Windows 7 Ultimate 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.120830-0333)

               BIOS: BIOS Date: 07/23/12 17:05:11 Ver: 08.03

          Processor: AMD Athlon(tm) II X4 640 Processor (4 CPUs), ~3.0GHz

             Memory: 8192MB RAM

Available OS Memory: 8190MB RAM

          Page File: 1835MB used, 14543MB available

    DirectX Version: DirectX 11

DX Setup Parameters: Not found

 DxDiag Version: 6.01.7601.17514 32bit Unicode

---------------

Display Devices

---------------

          Card name: AMD Radeon HD 7700 Series

       Manufacturer: Advanced Micro Devices, Inc.

          Chip type: AMD Radeon Graphics Processor (0x683D)

           DAC type: Internal DAC(400MHz)

         Device Key: Enum\PCI\VEN_1002&DEV_683D&SUBSYS_25561458&REV_00

     Display Memory: 746 MB

   Dedicated Memory: 1003 MB

      Shared Memory: 3839 MB

       Current Mode: 1920 x 1080 (32 bit) (60Hz)

       Monitor Name: AOC 2236

      Monitor Model: 2236

         Monitor Id: AOC2236

        Native Mode: 1920 x 1080(p) (60.000Hz)

        Output Type: HD15

        Driver Name: aticfx64.dll,aticfx64.dll,aticfx64.dll,aticfx32,aticfx32,aticfx32,atiumd64.dll,atidxx64.dll,atidxx64.dll,atiumdag,atidxx32,atidxx32,atiumdva,atiumd6a.cap,atitmm64.dll

Driver File Version: 8.17.0010.1169 (English)

     Driver Version: 9.10.8.0

        DDI Version: 11

       Driver Model: WDDM 1.1

  Driver Attributes: Final Retail

   Driver Date/Size: 10/23/2012 03:59:08, 1136640 bytes

        WHQL Logo'd: n/a

    WHQL Date Stamp: n/a

  Device Identifier: {D7B71EE2-2B7D-11CF-7973-5C05BEC2C535}

          Vendor ID: 0x1002

          Device ID: 0x683D

          SubSys ID: 0x25561458

        Revision ID: 0x0000

 Driver Strong Name: oem14.inf:ATI.Mfg.NTamd64.6.1:ati2mtag_R575A:9.10.8.0ci\ven_1002&dev_683d

     Rank Of Driver: 00E62001

        Video Accel: ModeMPEG2_A ModeMPEG2_C ModeVC1_C ModeWMV9_C 

   Deinterlace Caps: {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive 

                     {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch 

                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY 

                     {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive 

                     {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch 

                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY 

                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=

                     {3C5323C1-6FB7-44F5-9081-056BF2EE449D}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive 

                     {552C0DAD-CCBC-420B-83C8-74943CF9F1A6}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive 

                     {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive 

                     {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch 

                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY 

                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=

                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=

                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=

                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=

                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=

                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=

       D3D9 Overlay: Not Supported

            DXVA-HD: Not Supported

       DDraw Status: Enabled

         D3D Status: Enabled

         AGP Status: Enabled

Statistics
84646 users are registered to the AMD Support and Game forum.
There are currently 1 users logged in.

FuseTalk Hosting Executive Plan v3.2 - © 1999-2014 FuseTalk Inc. All rights reserved.