Topic Title: AMD Sapphire HD 7870 stuttering and FPS issues
Topic Summary: Recently acquired Radeon HD 7870 is having quite a few problems with FPS and stuttering in video games.
Created On: 12/01/2012 03:36 PM
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 12/01/2012 03:36 PM
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Lokai
Peon

Posts: 5
Joined: 12/01/2012

Hey everyone. I just got a Radeon HD 7870 during a thanksgiving sale and after cleaning out all of my drivers for my GTX 460 I installed it without any issues. Most games it runs really well, while in many in simulatenously runs well while also stuttering, which is quite confusing. I check FPS while it is going and some of them will be 60-100 FPS, but will still be stuttering. That is the first problem though. The more serious problem is that any game will randomly become unplayable. For instance, I was just playing XCOM: Enemy Unknown and it was running great and then all of a sudden it dropped down to 10 FPS and stayed there. I can't fix that problem without exiting the game and restarting it. The low FPS extends even to menus and has nothing do with performance, as far as I can tell. 

Anyone have any idea on how to fix this or any ideas of how to figure out what is going on? At the moment I'm rather regretting now getting a Nvidia GFX card instead since those never cause me any problems and Radeon ones always have some issue or another. 

 12/01/2012 03:55 PM
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stumped
Wizard

Posts: 7040
Joined: 11/13/2009

Hi...you need to supply some basic information about your computer before anyone can try to be of assistance.

Please supply the following:

1. AMD graphics card(s)
2. Operating system
3. Processor
4. Power supply (make and model)
5. System RAM (amount)
6. If this is a laptop furnish make and model


NOTE: Laptop questions/issues should be posted in the Notebook Forum

      http://forums.amd.com/game/categories.cfm?catid=448&entercat=y

   
Also, you could read  http://forums.amd.com/game/messageview.cfm?catid=440&threadid=160417&enterthread=y   for additional information.

 



-------------------------

Intel I7 960 @ 3.87ghz *Intel DX58SO *HIS HD6970 2gb *Corsair TX650M *2x4gb Corsair XMS3 *WD Black 1TB *Windows 7 Home Premium 64bit ***Asus N71Jq laptop *Intel I7 720QM Processor *Mobility Radeon HD5730 1gb *8gb Ram *Windows 7 64bit ** Toshiba P75-A7200 * Intel I7-4700MQ * Windows 8.1 64bit


 * A clear conscience is usually a sign of bad memory *

 12/01/2012 04:24 PM
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Lokai
Peon

Posts: 5
Joined: 12/01/2012

Will do. Let gather all of that. 

Graphics Card: Sapphire HD 7870 (as seen here on NewEgg.com)
OS: Windows 7 Pro 64 Bit
CPU: AMD  Phenom II X6 1090T Processor
Power Supply:Corsair CMPSU-750TX 750-Watt TX Series 80 (Seen here on Amazon
RAM: 8 Gigabytes
Desktop, not Laptop.  

 12/03/2012 03:29 AM
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Lokai
Peon

Posts: 5
Joined: 12/01/2012

Tested this out a bit more and it definitely doesn't apply to every game. I've run a couple games, like Natural Selection 2 or Guild Wars 2, without any slowdown, stuttering or random FPS crash, but both of those issues still consistently happen on other games like Spec Ops: The Line, Chivalry: Medieval Warfare or XCOM: Enemy Unknown (which doesn't have the stuttering, just the random FPS crashes). 

 12/03/2012 03:54 AM
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OneGun
Peon

Posts: 38
Joined: 11/28/2012

Try Rolling back to driver 12.4.Make sure u use a driver remover tool like drive sweeper when removing the driver u have in now.There seems to be alot of problems with 7 series cards and these new drivers.

 12/03/2012 06:00 AM
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Lokai
Peon

Posts: 5
Joined: 12/01/2012

I will try that, thanks for suggesting something. Will let you know how that goes. 

 12/10/2012 06:44 PM
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Lokai
Peon

Posts: 5
Joined: 12/01/2012

Hey eveyone, I am back. So I updated to some new drivers that completely wiped away the random stuttering that I was experiencing, but I still have games (seemingly nearly every game I've tried in the last week) randomly crashing to 5-10 FPS and staying that way until I exit out and restart the application/game. Could this possibly be an overheating issue? Doesn't seem like since it happens in several different games of varying graphical demand. Anyone got an idea? 

 12/10/2012 07:28 PM
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stumped
Wizard

Posts: 7040
Joined: 11/13/2009

To eliminate heat as a issue, run GPU-Z (free) in the background while you are playing. When checking GPU-Z afterwards, be sure you use the dropdown list beside 'gpu temperature' and read the Highest temperature it reached. You might want to consider triple buffering > http://forums.amd.com/game/messageview.cfm?catid=444&threadid=161065&enterthread=y



-------------------------

Intel I7 960 @ 3.87ghz *Intel DX58SO *HIS HD6970 2gb *Corsair TX650M *2x4gb Corsair XMS3 *WD Black 1TB *Windows 7 Home Premium 64bit ***Asus N71Jq laptop *Intel I7 720QM Processor *Mobility Radeon HD5730 1gb *8gb Ram *Windows 7 64bit ** Toshiba P75-A7200 * Intel I7-4700MQ * Windows 8.1 64bit


 * A clear conscience is usually a sign of bad memory *

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