Topic Title: HD 7770 shutting off video at 40 C
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Created On: 02/09/2013 05:56 PM
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 02/09/2013 05:56 PM
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OldMan2013
Peon

Posts: 3
Joined: 02/09/2013

HIS 7770 iCooler H777F1G2M

Catalyst 12.11_Beta11

Win8 64bit

Gigabyte GA-Z77X-D3H

Power supply is 750 W... don't remember manf. at the moment.

Displaying to: HP W2338h

CPU is Intel Core i5-3570k

Memory is 8gb

Basic problem: playing world of warcraft the card start to heat up... if it hits 40 C... it stops working. Only fix is to hard reset the box.  HIS has their HIS iTurbo software that allows customization. I have detuned the card to 700mhz on gpu and 700 mhz for the onboard memory... no joy. If I have the custom cooling setup and run the damn fan up to 100% at 35 C... it never goes higher and never shuts off. just very very loud fan. Seems like a problem that shuold be fixable and not just the work around that I thought of.

 02/09/2013 06:14 PM
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zipsi
Elite

Posts: 1050
Joined: 11/22/2010

Try checking temps with GPU-Z, maybe you are getting a false reading and temps are actually 95+ and.. try 13.1 drivers instead older beta drivers.



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Intel I7 3770K @ 4.5ghz, Cooler Master Hyper 212 Evo, Gigabyte Z77X-UD3H, Gigabyte HD7970 ghz edition, 4x4gb Kingston HyperX Beast 2133mhz, Seasonic Platinum 860, Samsung 840 Pro 256gb, OCZ Vertex 4 128gb, WD Black 1TB, WD Green 3TB+1.5TB, ASUS Xonar Essence ST, ASUS VE278Q, Windows 3.11
 02/10/2013 06:38 AM
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OldMan2013
Peon

Posts: 3
Joined: 02/09/2013

loaded GPU-Z... it really is running between 27 and 40 C. And now I can do a log file to record what happens... which is nice. Also loaded latest drivers. Will report back.

 02/10/2013 07:57 AM
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Thanny
Alpha Geek

Posts: 1461
Joined: 07/13/2009

If the card is failing at 40C, it's defective.  It should function properly even at 90C.

 

 02/10/2013 01:31 PM
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Eydee
Ninja Zombie Killer

Posts: 4905
Joined: 12/27/2008

Yes, you should contact HIS and ask for their opinion. Or just send the card back to RMA.



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CPU: AMD Phenom II X4 810 @ 3120MHz | RAM: Kingmax 2x2GB DDR2 800 @ 833MHz| MoBo: MSI K9A2 CF v1.0 (BIOS: 1.D)| GPU: Asus HD 6850 1024MB (DirectCu) @ 835/1135MHz | Display: L24FHD | PSU: PC Power & Cooling Silencer 750 Quad | OS: MS Windows 3.11 Pro x64

 02/26/2013 08:10 PM
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OldMan2013
Peon

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Joined: 02/09/2013

Final result: Took card back to Microcenter. They exchanged for new. New card (exact same model) works like a charm. Same PC, drivers, games... everything works well.

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