Note: I am not very tech savvy so bear with me:
Hi, I was trying to instal TERA online and could not get it to work, so I tried updating my graphics drivers. I have a ati radeon HD 5700 series, and I updated via the automatic updater. I got a blue screen and I think it never got to finish.
After the automatic reboot my resolution was changed to 800x600 and I am not able to get it back up higher than 1600x1200 which makes my screen look weird.
Also I got an error message that the driver was not working on boot, I tried to reinstall the driver but the automatic updater says that it is already up to date.
I get that somethings amiss with my graphics driver. I tried googling for help but all I get is a maze of graphic driver difficulties that are only loosely related to my problem.
Some information about my system:
ATI Radeon HD 5700 Series
AMD Catalyst Driver Version, and Driver History
I am not sure where to find this, I tried installing the latest. I bought the computer 2-3 years ago and I think it came with updated drivers. I have updated it about 2-3 times in this period.
Windows Home Premium 7 64 bit with service pack 1 installed.
Motherboard or System Make & Model
I don't know, I have installed CPU-Z and on the mainboard page it says the following:
ASUSTeK Computer INC. P7P55-M
I don't know, and I don't know where to find this.
Display Device(s) and Connection(s) Used
Samsung hdtv monitor Syncmaster LD220HD, connections used are a HDMI cable and a standard power cable that got delivered with the TV.
Applications and Games
Haven't even tested games yet as it cannot even run windows without a messed up resolution.
Intel Core i7 860 2.80GHz no overclock
Motherboard BIOS Version
American Megatrends Inc. version 0705 from 03/31/2010
System Memory Type & Amount
4096 MB DDR3 don't know the manufacturer.
None as far as I know
- I've scanned for virusses like a week ago using Microsoft Security Essentials, I haven't had viruses or spyware for months.
- Haven't done any other checks as I do not know much of computers.
I hope this is enough information, I will try my best to give more if it is neccesary.
My gratitude in advance,