Issue Details
Issue: Monitors display a ¾” sides ½” top and bottom black border. Monitor spec is .9 cm border all around. Text in Games, Word processing and Internet appear slightly blurred.
Steps to resolve: Updated Video Drivers. Reconfigured monitors from single to extended to repeat. Changed display ratios (recommended is 1920 x 1080). Contacted ASUS Customer support and followed their instructions regarding resets, monitor settings, etc. No effect. Insured updated Windows OS. Reviewed and modified settings on Catalyst and base Screen Resolution controls.
Goal: Expand display to Monitor capacity and clear text.
Graphics Card
Name: ATI Radeon HD 5800 Series
Adapter Type: AMD Radeon Graphics Processor (0x6898), Advanced Micro Devices, Inc. compatible
Adapter Description: ATI Radeon HD 5800 Series
AMD Catalyst Driver Version, and Driver History
Installed
Drivers: aticfx64.dll,aticfx64.dll,aticfx64.dll,aticfx32,aticfx32,aticfx32,atiumd64.dll,atidxx64.dll,atidxx64.dll,atiumdag,atidxx32,atidxx32,atiumdva,atiumd6a.cap,atitmm64.dll
Driver Version 9.12.0.0
Operating System
- Windows 7 Professional 64-bit; Service Pack 1
Motherboard or System Make & Model
- include the specific brand & model (ex: DELL XPS 8500, or ASUS M4A88TD-V)
Power Supply
- include specific brand & model with output wattage
- a link to the manufacturer’s product page with specifications, or a picture of the unit’s label is helpful
Display Device(s) and Connection(s) Used
2 x ASUS VN247H
Connections: 2 x DVI to HDMI (monitor) cable
Applications and Games
All Applications including base startup
CPU Details
Intel Core i7CPU 930 @ 2.80 GHz
Motherboard BIOS Version
- the BIOS version is displayed as soon as your system is powered on (ex: ASUS BIOS 1015)
System Memory Type & Amount
12.0 GB
Additional Details
Windows OS updated
AV ESET 32 Updated
Drivers (ATI) Updated