Topic Title: Radeon HD 5800 Series & ASUS 247H Monitors
Topic Summary: Large Borders on Monitors
Created On: 03/02/2013 11:39 PM
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 03/02/2013 11:39 PM
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MGKatana
Peon

Posts: 1
Joined: 03/02/2013

Issue Details
  Issue:  Monitors display a ¾” sides ½” top and bottom black border.  Monitor spec is .9 cm border all around.  Text in Games, Word processing and Internet appear slightly blurred.

 Steps to resolve:  Updated Video Drivers.  Reconfigured monitors from single to extended to repeat. Changed display ratios (recommended is 1920 x 1080). Contacted ASUS Customer support and followed their instructions regarding resets, monitor settings, etc.  No effect.  Insured updated Windows OS.  Reviewed and modified settings on Catalyst and base Screen Resolution controls.

 Goal:  Expand display to Monitor capacity and clear text.

Graphics Card

Name:        ATI Radeon HD 5800 Series

Adapter Type:       AMD Radeon Graphics Processor (0x6898), Advanced Micro Devices, Inc. compatible

Adapter Description:        ATI Radeon HD 5800 Series


AMD Catalyst Driver Version, and Driver History
Installed

Drivers: aticfx64.dll,aticfx64.dll,aticfx64.dll,aticfx32,aticfx32,aticfx32,atiumd64.dll,atidxx64.dll,atidxx64.dll,atiumdag,atidxx32,atidxx32,atiumdva,atiumd6a.cap,atitmm64.dll

 Driver Version      9.12.0.0


Operating System
    - Windows 7 Professional 64-bit; Service Pack 1

Motherboard or System Make & Model
- include the specific brand & model (ex: DELL XPS 8500, or ASUS M4A88TD-V)

Power Supply

- include specific brand & model with output wattage
- a link to the manufacturer’s product page with specifications, or a picture of the unit’s label is helpful

Display Device(s) and Connection(s) Used
   2 x ASUS VN247H

   Connections: 2 x DVI to HDMI (monitor) cable

Applications and Games

   All Applications including base startup

CPU Details
  Intel Core i7CPU  930  @  2.80 GHz


Motherboard BIOS Version
- the BIOS version is displayed as soon as your system is powered on (ex: ASUS BIOS 1015)

System Memory Type & Amount
  12.0 GB

Additional Details
  Windows OS updated

  AV ESET 32 Updated

  Drivers (ATI) Updated

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