Topic Title: Updated graphics now card is showing as standard VGA adapter, cannot revert to previous driver....
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Created On: 03/14/2013 01:33 PM
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 03/14/2013 01:33 PM
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Drstrange1234
Peon

Posts: 7
Joined: 03/14/2013

Hi

 

I desperately need some help, i have been having trouble updating my graphics card since i got this pc, every time i downloaded and installed it still showed as being updated in 2011.

 

So i then read (and checked out the AMD videos) that suggested uninstalling the current driver, restarting PC (as prompted) and then install the latest driver which i downloaded just before uninstalling.

 

However after installing the new driver my graphics card is now called Standard VGA Graphics Adapter with a driver date of 13/07/2009.

I am completely stuck on what to do as when i go to device manager the option to revert is greyed out so now im stuck like this.

The graphics card i have is a HD7000 series

Please help

 03/14/2013 01:39 PM
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stumped
Wizard

Posts: 7052
Joined: 11/13/2009

You need to furnish the info requested in "PLEASE READ BEFORE POSTING"

http://forums.amd.com/game/messageview.cfm?catid=440&threadid=160417&enterthread=y



-------------------------

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 * A clear conscience is usually a sign of bad memory *

 03/14/2013 02:26 PM
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Drstrange1234
Peon

Posts: 7
Joined: 03/14/2013

Graphics Card
- AMD Radeon HD 7670 2GB


AMD Catalyst Driver Version, and Driver History
- Driver i tried to installed was 13.1

Operating System
- Windows 7 home premium 64-bit

Issue -

Hi
 
 
 
I desperately need some help, i have been having trouble updating my graphics card since i got this pc, every time i downloaded and installed it still showed as being updated in 2011.
 
 
 
So i then read (and checked out the AMD videos) that suggested uninstalling the current driver, restarting PC (as prompted) and then install the latest driver which i downloaded just before uninstalling.
 
 
 
However after installing the new driver my graphics card is now called Standard VGA Graphics Adapter with a driver date of 13/07/2009.
 
I am completely stuck on what to do as when i go to device manager the option to revert is greyed out so now im stuck like this.
 
The graphics card i have is a HD7000 series

 

Update - also might be worth saying that when i use the amd auto detect driver it fails to detect (this would always happen before todays issue) "we are unable to find your product or OS"

 

Motherboard or System Make & Model
Acer Aspire m3450


Display Device(s) and Connection(s) Used
- LG Flatron e2351 - connected via HDMI


CPU Details
- AMD FX (tm)-8120 Eight-core (8 CPU's) 3.1 ghz

Motherboard BIOS Version
- AMI PO1-A4 20/04/2012    SM BIOS version 2.7

System Memory Type & Amount
- 16GB

Direct X version 11



Edited: 03/14/2013 at 02:56 PM by Drstrange1234
 03/14/2013 03:14 PM
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stumped
Wizard

Posts: 7052
Joined: 11/13/2009

Try a clean install > http://forums.amd.com/game/messageview.cfm?catid=444&threadid=162444&enterthread=y



-------------------------

Intel I7 960 @ 3.87ghz *Intel DX58SO *HIS HD6970 2gb *Corsair TX650M *2x4gb Corsair XMS3 *WD Black 1TB *Windows 7 Home Premium 64bit ***Asus N71Jq laptop *Intel I7 720QM Processor *Mobility Radeon HD5730 1gb *8gb Ram *Windows 7 64bit ** Toshiba P75-A7200 * Intel I7-4700MQ * Windows 8.1 64bit


 * A clear conscience is usually a sign of bad memory *

 03/14/2013 03:42 PM
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Drstrange1234
Peon

Posts: 7
Joined: 03/14/2013

Hi

Tried the above steps with no luck, still saying its a VGA.

 03/14/2013 10:47 PM
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Drstrange1234
Peon

Posts: 7
Joined: 03/14/2013

Ok i have just got off a web chat with ACER.

 

I thought it best to post my results so others who have this issue can find a way to at least roll back.

 

ACER has inbuilt software, i was told to go Start, All programs, Acer, Acer eRecovery Management, select restore, select reinstall drivers or applications. then select the AMD VGA option, after install and reboot i am back to the driver i had this morning.

However i am still left with the issue that when i really really need to update my graphics driver i will be unable to as since i got this PC i cannot update by just installing the new driver over the existing one, but if i try to uninstall the current driver, reboot, then install the new driver the above issue happens.

 

Can anymore shed any light on how to get the 13.1 driver update without having to uninstall the current driver?

Please also note that if i try to install the update over the current driver version i do not get any errors etc, all that happens is it says its installed but when i reboot and go onto the driver date it is still from years ago.

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