Hello friends! (Excuse me for my english). About problem: I can`t update my video drivers. I downloaded the latest version, update was completed, then I rebooted PC. After reboot i check driver version with "DxDiag" and.... the version was old. I repeat install 5 or 6 times. I unnistaled drivers, made reboot, install drivers... and  and again this version (8.17.0010.1107)

What happend? Please. help me, comrades) From Russia with regards! 

System Information

------------------

Time of this report: 3/21/2013, 18:33:13

       Machine name: R2-D2

   Operating System: Windows Vista™ Business (6.0, Build 6002) Service Pack 2 (6002.vistasp2_gdr.130104-1437)

           Language: Russian (Regional Setting: Russian)

System Manufacturer: KRAFTWAY

       System Model: GEG

               BIOS: Award Modular BIOS v6.00PG

          Processor: Intel(R) Core(TM)2 Quad CPU    Q6600  @ 2.40GHz (4 CPUs), ~2.4GHz

             Memory: 3326MB RAM

          Page File: 2853MB used, 3992MB available

        Windows Dir: C:\Windows

    DirectX Version: DirectX 11

DX Setup Parameters: Not found

     DxDiag Version: 7.00.6002.18107 32bit Unicode

------------

DxDiag Notes

------------

      Display Tab 1: No problems found.

        Sound Tab 1: No problems found.

          Input Tab: No problems found.

--------------------

DirectX Debug Levels

--------------------

Direct3D:    0/4 (retail)

DirectDraw:  0/4 (retail)

DirectInput: 0/5 (retail)

DirectMusic: 0/5 (retail)

DirectPlay:  0/9 (retail)

DirectSound: 0/5 (retail)

DirectShow:  0/6 (retail)

---------------

Display Devices

---------------

        Card name: ATI Radeon HD 4800 Series

     Manufacturer: Advanced Micro Devices, Inc.

        Chip type: ATI display adapter (0x9442)

         DAC type: Internal DAC(400MHz)

       Device Key: Enum\PCI\VEN_1002&DEV_9442&SUBSYS_22661787&REV_00

   Display Memory: 2424 MB

 Dedicated Memory: 1017 MB

    Shared Memory: 1407 MB

     Current Mode: 1024 x 768 (32 bit) (70Hz)

          Monitor: Hitachi CM751

      Driver Name: aticfx32.dll,aticfx32.dll,aticfx32.dll,atiumdag.dll,atidxx32.dll,atiumdva.cap

   Driver Version: 8.17.0010.1107 (English)

      DDI Version: 10.1

   BGRA Supported: Yes

Driver Attributes: Final Retail

 Driver Date/Size: 11/10/2011 07:16:56, 774656 bytes

      WHQL Logo'd: Yes

  WHQL Date Stamp: 

Device Identifier: {D7B71EE2-D702-11CF-6470-6C02BEC2C535}

        Vendor ID: 0x1002

        Device ID: 0x9442

        SubSys ID: 0x22661787

      Revision ID: 0x0000

      Revision ID: 0x0000

      Video Accel: ModeMPEG2_A ModeMPEG2_C 

 Deinterlace Caps: {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive 

                   {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch 

                   {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY 

                   {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive 

                   {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch 

                   {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY 

                   {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=

                   {3C5323C1-6FB7-44F5-9081-056BF2EE449D}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive 

                   {552C0DAD-CCBC-420B-83C8-74943CF9F1A6}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive 

                   {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive 

                   {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch 

                   {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY 

                   {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=

                   {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=

                   {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=

                   {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=

                   {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=

                   {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=

     DDraw Status: Enabled

       D3D Status: Enabled

       AGP Status: Enabled

Is this a laptop? If so, go to the laptop forum and read the sticky there about updating mobility drivers. If not, please furnish the info asked for in "PLEASE READ BEFORE POSTING".

Intel I7 960 @ 3.87ghz *Intel DX58SO *HIS HD6970 2gb *Corsair TX650M *2x4gb Corsair XMS3 *WD Black 1TB *Windows 7 Home Premium 64bit *Gateway HD2401 24" 2ms 1920x1200  ***Asus N71Jq laptop *Intel I7 720QM Processor *Mobility Radeon HD5730 1gb *8gb Ram *Windows 7 64bit  ***Acer 5750 laptop

* A clear conscience is usually a sign of bad memory *

Appears to be a desktop PC with iG31 chipset.

Anyway, seem the install does not want to take. Check this 1st and report back.

Run the ATI uninstall utility, then run the catalyst 13.1. Not aware if the uninstall works on Vista. Page say Windows 7.

Run these as administrator.

http://sites.amd.com/us/game/downloads/Pages/catalyst-uninstall-utility.aspx

http://support.amd.com/us/kbarticles/Pages/GPU-1-ATICatalystSuiteDriverWV.aspx

an Alpha Geek @ AMD Processors Forums | 01/21/2006 | post count 3217