Topic Title: Artifacts during normal use
Topic Summary: Artifacts appear around the outside edges of Windows applications and on the Windows task bar. (Photos and video links)
Created On: 04/05/2013 01:22 PM
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 04/05/2013 01:22 PM
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Umbra Vipera
Peon

Posts: 2
Joined: 04/05/2013

Graphics Card

XFX BLACK DD RADEON 7870 1050M 2GB D5 2XmDP HDMI 2XDVI
Product: FX-787A-CDBC
http://products.xfxforce.com/en-us/Graphics_Cards/AMD_Radeon%E2%84%A2_HD_7870/FX-787A-CDBC

Stock clocks (Black Editions are factory overclocked I believe)– no aftermarket overclocking has ever been attempted, brand new unit in service about month

AMD Catalyst Driver Version and Driver History

 

Catalyst Software Suite 13.1 – fresh Windows installation, no other brand of card used or any other version of the Catalyst software used

Operating System

 

Windows 7 Pro Service Pack 1 64-bit

The problem occurred during the initial system setup which was Windows 8.  Due to numerous non-related issues the system was wiped and Windows 7 was used.

Issue Details

 

Strange artifacts occur during normal non-gaming use.  The artifacts in some cases are ‘chunks’ of windows that are on one monitor and being sent to the other.  This can be viewed here https://www.dropbox.com/sh/595cy7r5s1qv8p3/KIGYATCx7U?lst#f:IMG_0992.MOV

The anomaly occurs most frequently around the outside edges of windowed applications but does alter the task bar at times.  https://www.dropbox.com/sh/595cy7r5s1qv8p3/KIGYATCx7U?lst#f:IMG_0982.JPG

I do not believe heat is an issue as GPUz is showing the card at around 54-55?C which is the card’s idle temp.  If you watch this video you can see an actual photo of the interior of my case and see the layout.
https://www.dropbox.com/sh/595cy7r5s1qv8p3/KIGYATCx7U?lst#f:IMG_1004.MOV

Linked below is a list of numerous photos and videos (including those linked above) that further demonstrate the issue.  In many of them I have GPUz open and running which shows that the card is not overheating or overclocked.
https://www.dropbox.com/sh/595cy7r5s1qv8p3/KIGYATCx7U?lst#/

I cannot replicate the issue on my own.  The displays just seem to start acting up on their own.  The problem also doesn’t seem to occur while playing Tomb Raider or BioShock Infinite (the only games I have on the machine.)

Motherboard or System Make & Model

 

Asus P9X79 Pro – brand new board in service about a month
http://www.asus.com/Motherboards/P9X79_PRO/

Power Supply

 

Corsair AX860i –Brand new unit, in service about a month
http://www.corsair.com/us/power-supply-units/ax-series-power-supply-units/ax860i-digital-atx-power-supply-860-watt-80-plus-platinum-certified-fully-modular-psu.html

Display Device(s) and Connection(s) Used

 

Running dual Asus PA248Q monitors – brand new in service about a month
http://www.asus.com/Monitors_Projectors/PA248Q/

Both monitors are currently using DVI cables that were included with the monitors.  DisplayPort cables on order.

Applications and Games

 

The issue is not specific to a single application.  In fact the issue does not appear to effect applications.

CPU Details

Intel® Core™ i7-3930K Processor (12M Cache, up to 3.80 GHz)
http://www.intel.com/content/www/us/en/processor-comparison/processor-specifications.html?proc=63697

No overclocking has being done

Motherboard BIOS Version

 

BIOS 3501

System Memory Type & Amount

 

Corsair Vengeance Blue 16 GB DDR3 SDRAM Dual (Quad) Channel Memory Kit CMZ16GX3M4A1600C9B
http://www.corsair.com/us/vengeance-16gb-dual-channel-ddr3-memory-kit-cmz16gx3m4a1600c9b.html

No overclocking here either.  The motherboard is set to use XMP.

Additional Hardware

 

Samsung 840 Pro Series 256GB 2.5" SSD – OS/boot drive, in service about a month
http://www.samsung.com/us/computer/memory-storage/MZ-7PD256BW

Kingston HyperX 90GB 2.5" SSD – scratch disk/temp file/pagefile drive, in service about a month but it appears that Kingston no longer lists the 90GB drives on their site.
http://www.kingston.com/us/ssd/hyperx

Pioneer BDR-2208 Blu-Ray/DVD/CD Writer – in service about a month
http://www.pioneerelectronics.com/PUSA/Home/Blu-ray-Disc/Computer-Drives/BDR-2208

Fractal Design Define R4 w/Window (Titanium Grey) ATX Mid Tower Case
http://www.fractal-design.com/?view=product&category=2&prod=108

Fractal Design Silent Series R2 140mm case fans (came with the case) – two of them in exhaust formation at the top of the computer case.
http://www.fractal-design.com/?view=product&category=4&prod=79

Corsair Hydro Series H100i CPU Cooler – radiator is mounted in the front of the case pulling ambient air from outside the case and pushing through the radiator to the inside of the case
http://www.corsair.com/us/cpu-cooling-kits/hydro-series-water-cooling-cpu-cooler/hydro-series-h100i-extreme-performance-liquid-cpu-cooler.html

 Additional Details

 

Memtest86+ was run on the system memory for 6.5 hours uninterrupted and found zero errors.

The computer case is designed with a filtered intake on the bottom of the case. This allows ambient air to be drawn into the case at the bottom while the fans mounted in the top of the case assist in venting the heat.

Reboots do seem to clear the issue at least short term.

Power save settings are set to Always On with the exception of the monitors which are set to turn off after 20 minutes.

 

 04/08/2013 07:43 AM
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catsado
Peon

Posts: 1
Joined: 04/08/2013

I've got the same problem. Running Sapphire HD 7850 2GB OC with the latest 13.1 drivers. But i think its a driver issue that AMD must fix in the next driver release. Or at least i hope so.

 04/08/2013 10:23 AM
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Umbra Vipera
Peon

Posts: 2
Joined: 04/05/2013

That actually makes me a feel a bit better because I was affraid there was an issue with the card.

 A couple of points I failed to mention in the initial post.  After a lot of research I finally discovered what the CCC option "Reduce DVI frequency on high-resolution displays" meant thanks to this article  http://www.playtool.com/pages/dvicompat/dvi.html.  Mid way down check the section labeled "Reduced blanking".  Anyway...since my monitors are high resolution I thought that might be part of my problem so I enabled that option.  For a few days I thought I had it licked but sadly no...the issue re-appeared.  After the issue came back I started to realize that the problem doesn't seem to present itself until after the computer has been up and running without a reboot for several days (mine is on 24/7).  I wonder if this being caused by a memory leak or something in the software.  I cannot prove this theory as of yet but food for thought.

Since the last time this issue occured I had received some DisplayPort cables I ordered and I have now removed the DVI cables from the equation.  We'll see what happens.

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