Topic Title: Upgraded to Catalyst 13.6 still having HDMI audio issues
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Created On: 06/27/2013 07:12 PM
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 06/27/2013 07:12 PM
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mcarpe
Peon

Posts: 5
Joined: 06/27/2013

Graphics Card Manufacturer Powered by AMDGraphics Chipset AMD Radeon HD 7700 SeriesDevice ID 683DVendor ID 1002Subsystem ID 6887Subsystem Vendor ID 103CGraphics Bus Capability PCI Express 3.0Maximum Bus Setting PCI Express 3.0BIOS Version 015.022.000.001BIOS Part Number 113-C4680101-101BIOS Date 2012/06/28Memory Size 2048 MBMemory Type GDDR5Core Clock in MHz 1000 MHzMemory Clock in MHz 1125 MHzTotal Memory Bandwidth in GByte/s 72.0 GByte/sOperating System-Windows 8Issue DetailsHDMI Audio  is cutting out intermittently even after upgraded to 13.6 Motherboard or System Make & Model- HP ENVY Phoenix h9-1355 Desktop Display Device(s) and Connection(s) UsedSamsung 40in LCD    LN40C630K1F    through HDMI cableAny ideas?
 06/28/2013 01:46 AM
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QB the Slayer
Master Looter

Posts: 329
Joined: 11/27/2012

read the first line and quit...  Learn some basic grammar skills and maybe someone can help

 

QB



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 06/28/2013 01:54 AM
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stumped
Wizard

Posts: 7249
Joined: 11/13/2009

Please read the sticky "Read Before Posting".
http://forums.amd.com/game/messageview.cfm?catid=440&threadid=160417&enterthread=y

PLEASE DO NOT POST DXDIAG

To make it easier to assist you please supply the following:

1. Processor (I5-xxxx, A10-xxxx, etc)
2. Graphics card (HD6970, HD4850, Mobility, etc)
3. OS (Win7, Win8, WinXP, 32 or 64bit, etc)
4. Driver version (13.2, 12.10, etc)
5. Power Supply..list make and model and wattage
6. RAM
7. Did your computer come with the OS and Graphics card you have now?
8. Monitor resolution (native), connected by (DVI, HDMI, etc)


If this is a LAPTOP, list your laptop model number and please post in the correct forum...that would be the laptop forum   http://forums.amd.com/game/categories.cfm?catid=448&entercat=y


If your issue is resolved, be a helpful forum user and report back the steps that you used. It will help other users.

 



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 07/01/2013 07:30 PM
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mcarpe
Peon

Posts: 5
Joined: 06/27/2013

Graphics Card Manufacturer Powered by AMD

Graphics Chipset AMD Radeon HD 7700 Series

Device ID 683D

Vendor ID 1002

Subsystem ID 6887

Subsystem Vendor ID 103C

Graphics Bus Capability PCI Express 3.0

Maximum Bus Setting PCI Express 3.0

BIOS Version 015.022.000.001

BIOS Part Number 113-C4680101-101

BIOS Date 2012/06/28

Memory Size 2048 MB

Memory Type GDDR5

Core Clock in MHz 1000 MHz

Memory Clock in MHz 1125 MHz

Total Memory Bandwidth in GByte/s 72.0 GByte/s

?

?

?

Operating System

-Windows 8

Issue Details

HDMI Audio is cutting out intermittently

Motherboard or System Make & Model

- HP ENVY Phoenix h9-1355 Desktop

?

?

Display Device(s) and Connection(s) Used

Samsung 40in LCD LN40C630K1F through HDMI cable

Code:
Graphics Card Manufacturer   Powered by AMD
Graphics Chipset   AMD Radeon HD 7700 Series
Device ID   683D
Vendor ID   1002
Subsystem ID   6887
Subsystem Vendor ID   103C
Graphics Bus Capability   PCI Express 3.0
Maximum Bus Setting   PCI Express 3.0
BIOS Version   015.022.000.001
BIOS Part Number   113-C4680101-101
BIOS Date   2012/06/28
Memory Size   2048 MB
Memory Type   GDDR5
Core Clock in MHz   1000 MHz
Memory Clock in MHz   1125 MHz
Total Memory Bandwidth in GByte/s   72.0 GByte/s




Operating System
-Windows 8

Issue Details
HDMI Audio  is cutting out intermittently

Motherboard or System Make & Model
- HP ENVY Phoenix h9-1355 Desktop 



Display Device(s) and Connection(s) Used
Samsung 40in LCD    LN40C630K1F    through HDMI cable
 07/01/2013 07:31 PM
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mcarpe
Peon

Posts: 5
Joined: 06/27/2013

Sorry my original paste looked good in the preview screen but came over as crap when I posted. Hopefully this is better.
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