Topic Title: HD Radeon 7770 problem with vista HELP PLEASE
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Created On: 06/30/2013 12:53 PM
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 06/30/2013 12:53 PM
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crazystuffhappens43
Peon

Posts: 1
Joined: 06/30/2013

Hi

I bought a hd Radeon 7770 about 2 months ago and put it in the pc about 2 weeks ago.  It came with a cd and in the original box with all the leaflets.  I upgraded my psu to the XFX Pro 550W as those leaflets recommended.  I loaded the cd but after loading and doing the required system reboot, a number of error messages appeared.  First was that windows sidebar had stopped working, then the mm driver, finally the catalyst control center.  I looked on linie at this point and found a number of solutions.  At first, I tried uninstalling and reinstalling all the software that came on the cd.  When that failed I tried wiping my hard drive and starting from scratch.   That also failed.  When I reinstalled it this time a new error message appeared.  It said that my .net framework has stopped.  I installed that from microsoft but the initial 3 error messages just havent gone away.  i also tried downloading it all from amd on the internet but the problem was still there.  

I really need the pc up and running asap so any help will be greatly appreciated...

 

Thanks

 06/30/2013 01:43 PM
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stumped
Wizard

Posts: 7249
Joined: 11/13/2009

Please read the sticky "Read Before Posting".
http://forums.amd.com/game/messageview.cfm?catid=440&threadid=160417&enterthread=y

PLEASE DO NOT POST DXDIAG

To make it easier to assist you please supply the following:

1. Processor (I5-xxxx, A10-xxxx, etc)
2. Graphics card (HD6970, HD4850, Mobility, etc)
3. OS (Win7, Win8, WinXP, 32 or 64bit, etc)
4. Driver version (13.2, 12.10, etc)
5. Power Supply..list make and model and wattage
6. RAM
7. Did your computer come with the OS and Graphics card you have now?
8. Monitor resolution (native), connected by (DVI, HDMI, etc)


If this is a LAPTOP, list your laptop model number and please post in the correct forum...that would be the laptop forum   http://forums.amd.com/game/categories.cfm?catid=448&entercat=y


If your issue is resolved, be a helpful forum user and report back the steps that you used. It will help other users.

 



-------------------------

Intel I7 960 @ 3.87ghz *Intel DX58SO *HIS HD6970 2gb *Corsair TX650M *2x4gb Corsair XMS3 *WD Black 1TB *Windows 7 Home Premium 64bit ***Asus N71Jq laptop *Intel I7 720QM Processor *Mobility Radeon HD5730 1gb *8gb Ram *Windows 7 64bit ** Toshiba P75-A7200 * Intel I7-4700MQ * Windows 8.1 64bit


 


 * A clear conscience is usually a sign of bad memory *

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