Topic Title: Black screen with Windows 8.2 upgrade
Topic Summary: After upgrade from Win 8 and login all I get is a black screen
Created On: 10/21/2013 10:46 AM
Status: Post and Reply
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 10/21/2013 10:46 AM
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ameneses54
Peon

Posts: 2
Joined: 10/21/2013

This is a problem that's affecting many users who have tried to upgrade from Win 8 to Win 8.1.

What happens is that you succesfully upgrade, but when you log in to the new system all you get is a black screen with a flickering pointer. After that your stuck and I have had to revert to Win 8 through an image back up.

Microsoft forums have said it's a graphic card driver issue, but I've installed your latest AMD for Radeion HD 6670 with Win 8.1 compatibility and the problem persists.

I would appreciate your advise.



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Arturo Meneses
 10/21/2013 01:31 PM
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WMudrockJr
Overclocker

Posts: 705
Joined: 04/01/2013

Please read the Sticky Read Before Posting it will detail the information needed.

I will ask you a few questions prior to that, first did your system come with Windows 8 or Windows 7. Do you have the Windows 8 disks.

I will check back later.



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AMD A10-5800K, XFX 7850 Ultra OC Edition 975MHz, 16GB RAM, Win 8.1 Pro 64 bit, MSI 7778 motherboard, 500W PSU, HP P7-1235, CCC 13.12 WHQL

 10/21/2013 06:38 PM
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ameneses54
Peon

Posts: 2
Joined: 10/21/2013

Thank you for your reply.

As far as I remember, my system came with XP and I've been upgrading ever since to Win 8 which is currently installed.

Also, I do have the Win 8 disk from which I installed.

Let me repeat, this issue is quite extended and not only with AMD cards.



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Arturo Meneses
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