Topic Title: Radeon 5800 HD - HDCP stops working after upgrade to Windows 8.1
Topic Summary: Windows Media Center DCA reports that the Driver does not support HDCP but it worked fine on Win8
Created On: 10/26/2013 12:49 PM
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 10/26/2013 12:49 PM
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slaberee
Peon

Posts: 2
Joined: 10/26/2013

Upgraded my Windows Media Center from Win8 to Win8.1 and now I can't view protected content that was recorded before and can't watch live tv (HBO) that is protected.

Graphics Card

-AMD Radeon HD 5800 Series

- include the specific brand & model (ex: ASUS Radeon HD7970-DC2-3GD5)
- if any over-clocking is being done then provide GPU & memory clocks, and the application used to over-clock

AMD Catalyst Driver Version, and Driver History
- Driver Packaging Version: 13.152.1.8-131008a-163824C-ATI

- Version 13.152.1.8000 (from DxDiag)
Operating System
- Windows 8.1 Pro with Media Center
- Worked fine on the same machine with Windows 8


Issue Details
- Run Media Center

- Tune to HBO

- Receive an error about unable to play back protected content

- Go To Digital Cable Advisor in Media Center, run diagnostic

- Result is that it says the device or driver does not support HDCP

Motherboard or System Make & Model
- ACER PREDATOR G5900


Power Supply

-Unknown

Display Device(s) and Connection(s) Used
--SAMSUNG LCD TV via HDMI


Applications and Games

- Media Center


CPU Details
Intel Core i7 CPU 870 @ 2.93 Ghz (8 CPUs)


Motherboard BIOS Version
-N/A


System Memory Type & Amount
8GB


Additional Hardware
N/A
Additional Details
- N/A

 10/29/2013 02:26 AM
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slaberee
Peon

Posts: 2
Joined: 10/26/2013

It turns out the issue was that the Windows 8.1 upgrade magically turned on the Hyper-V feature which isn't compatible with HDCP.  Turning off Hyper-V resolved the issue.

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