Topic Title: Sapphire R9 290 BSOD
Topic Summary: 0XA0000001 Error
Created On: 11/16/2013 12:43 PM
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 06/08/2014 04:48 AM
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Eladku
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Same here, got random BSOD associated with ati driver files, usually happens on youtube videos and Diablo 3 (for some reason)...

 

I find it pretty amazing AMD haven't stepped forward with ANY official announcment , or help. Even more mezmerizing is that no one on any social media channel I know of has raised this to the masses 

 06/08/2014 04:57 AM
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Eladku
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Originally posted by: Machine Hi,

 

I own a Sapphire R9-290x and I've also been experiencing these BSOD regarding atikmdag.sys

 

 

 

Normally everything is fine, I can game for hours without issues. But one site I visit (used to) almost always cause it to crash. playrust.com

 

It has a few flash videos there that my ATI drivers hate.

 

Somebody please fix this!!

 

 

 

 

Thank you VERY much for the website. This makes the BSOD reproducable on my computer as well. I'm going to show this to my provide live at the store!

 06/09/2014 11:41 PM
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sno
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I am also having random BSOD issues with this card, it happens while  watching a flash video or playing a game.  I've upgraded drivers whenever they're available hoping the problem will go away.  No such luck.  They should probably do a recall of this card and refund everyone's money.

 06/10/2014 12:27 PM
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asmodai
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Hi guys,

another BSoDing R290X here. XFX DD EDFD one and got regular STOP 0XA0000001 BSoDs whenever I muck around with Flash and browsers. I typically tend to trigger them when trying to switch to full screen or when it is already in HD format fullscreen and move the timer. Also reported this on their survey page. Given how long this topic has existed, maybe I should poke XFX about this.

 06/11/2014 06:09 PM
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Qwixt
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My problem is resolved. I have the latest flash, and with the latest browser update, the shockwave flash only crashes in the browser, and does not bsod the machine.

 06/12/2014 10:49 AM
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Eladku
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Did you ever had BSOD while a game is running?

 06/12/2014 08:13 PM
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Qwixt
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I did not bsod during a game. I have had one black screen crash during "remember me" while I was running msi afterburner, but I don't know if that is a game/card/afterburner issue.

 06/29/2014 10:14 AM
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sno
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I have the Sabertooth X58 motherboard I've been experiencing blue screens and random video colors on the monitor.  Three days ago I found other users with Sabertooth motherboards having similar issues, if you change it over to the other PCIE slot it seems to solve most of the issues.  I did this, I had it in the second slot to improve airflow. I moved it to the first slot and I haven't had any BSODs or black screens in three days, I was experiencing several BSODs/random colors a day.  I will come back with an update.   This may not just apply to this one motherboard, if you own any asus motherboard try different pcie slots and completely wipe the driver/reinstall.

 

**Edit: I'm still experiencing blue screens due to ati related driver files.  This did not resolve my issue, I'll be RMAing the card.



Edited: 07/02/2014 at 10:20 PM by sno
 07/10/2014 09:50 PM
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emiel
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Same problem here:

I'm using a Club 3D R9 290 and couldn't watch youtube video's without getting blue screens. I was still on Windows 7, so i just did a fresh Windows 8.1 install and upgraded my PSU to a 860W model but I'm still getting BSOD when playing a video on youtube. When disabling hardware acceleration in flash it works, but it looks ugly...

It's unacceptable that after all this time there still isn't a real solution for this. Thinking about swithcing to Nvidia...

 07/11/2014 01:09 AM
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doomiz
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same problem here.

Driver 14.6 didnt solve anything

error happened on both cards of mine (290x)

 07/19/2014 09:22 AM
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Aernouts
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Hello all,

I am new to the forums.

Ofcourse i do have the exact same problems, i do own a Gigabyte R9 290

It was crashing a lot even with browsing the net etc.

So i did a few changes and it looked stable untill right now for no reason.

Changes i did.

1. Only install driver from AMD !! No CCC in short nothing you need all the streaming and whatever crap is a real pain... btw i use RadeonPro for creating profiles for games, etc.

2. Install MSI Afterburner.

and go to settings tab, and make sure you select

=> Disable ULPS => Force constant voltage => also top box (mine is in dutch so dunno exact english translation)

Next step got to FAN tab

and create your own fan settings and.... try to get the GPU temp around 72/75 degrees Celsius.

I dont have a screenshot yet if someone wants it i will upload it.

This was stable for me till right now and performing realy wel.

Gipsyganger mentioned this on the forum

*i bought the MSI R9 290 and have the same problem BSOD, the reason is the hyper trasnport timeout, the only way i could make the system stable was to make the pcie clock to 140 in the bios, after that it was stable, my motherboard is a asus m5a78l le, i think this may happen because of our pcie 2.0 ports are not able to handle the load of the r9 290, what are your opinions on changing pcie clock on the bios*

So i am trying that right now (i also have ASUS MB) and it seems stable till this moment.

Been running benchmarks for some time now and no probs.

My question to Gipsydanger... why 140 on the PICe clock.... ?  my bios will go up to 150.

But till now it indeed is stable.

I hope you are still around because 1 way or the other this should get fixed for such an expensive (and good) card these problems are insane 

 

 



Edited: 07/19/2014 at 09:45 AM by Aernouts
 07/24/2014 09:50 PM
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vipeness
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I'm also having this issue. I just bought my card and installed it about 1 month ago. I dont overlock; always stock on all my video cards.

I've tried every driver and also the latest beta driver... 14-7-rc1-windows-july9 and it's still doing it.... Why's this taking so long to fix AMD?

This is an ongoing issue... if I would have seen this thread, I wouldn't have bought another AMD card and got an NVIDIA instead because they are also releasing drivers.

Your driver updates are like watching an old folks cross a busy intersection in New York City.... extremely slow!!!

 07/25/2014 04:45 AM
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Aernouts
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Hello Vipeness

Mine is very stable now and performing very well.

If you do what i did discribe above the problem should be solved.

But you need to set the Pci express clock to 140 Thats the main thing.

Try it !

i still have 1 problem.. i am running a dual boot on my system.

Win 7 64 bit for 99 % of the stuff and.... WinXP (offline) for older stuff which is not running well on 7/8

But no more drivers for win XP for the R9 290....

If someone knows where i can find a (modded) driver i would be very thankfull

 08/03/2014 02:37 AM
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Tessalon
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Hello

Did anyone find a solution to this problem? Today I had the 0xa0000001 error while watching Youtube;/ I have Asus r9 290x oc.

 08/04/2014 10:01 PM
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randybabble
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Hello,

I've been having the same issue since I purchased my R9 270 back in December.  I noticed the issue first while playing Diablo 3; BSOD cause by 0XA0000001.  Here are a few things I've tried with no change:

1 - Installed windows 7 ( was on windows 8.1) 

2 - Updated to all new beta driver builds since January

3 - replaced my Power supply, CPU, memory, and HDD.

4 - Installed new cooling units - down to 32 degrees on the video card.

I'm currently still running into this issue.  The only fix I've found has been to avoid any games/programs that trigger the BSOD frequently.  I haven't RMA'd the card yet but after reading the forums I doubt that will have any affect on the issue.  I'd gather that since they released the R9 series and newer APU's around the same time, R9 got stuck with the leftover support.

Good luck everyone.

 08/04/2014 10:52 PM
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AMD_BSOD
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Originally posted by: TRock I get this BSOD as well while streaming from youtube. But also playing local video files can cause a BSOD . 

 

 

 

is this a known problem by AMD? i checked the latest betas readme files, there was no mention of this problem.

 

 

I have BSODs with my r280x too ... on the first day i got it.... now the time is where i have to send it back (only 6 month until i stuck with it forever)

on watching movies (youtube and so on) blue screens non-stop.

 

And yes this is a know problem by AMD. But AMD is not making anything. They are hopping that some driver will fix it somehow someday.

This is how AMD solve this since ever. But its not a solution for us. But we have to live with BSODs.

They will say something like "remove all drivers and make a clean system" but this will not solve it.

A later driver can fix it, but a later later driver can make new/different BSODs ...

 08/05/2014 10:11 AM
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Tessalon
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Guys try to do what Aernouts said. Maybe this wil help.

 

AMD I love you but please fix this problem. I dont want to feed money to that always houngry N.... company.

 08/05/2014 02:02 PM
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Aernouts
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Did it solve your crashing/etc probs too.. everything stable ?

Because mine is stable as a rock atm (fingers crossed)

 08/05/2014 02:24 PM
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Tessalon
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I did nothing o.o It was one time error while watching youtube. After that I have been watching youtube etc. playing some games, testing with 3DMark11 and it didnt happen again (fingers crossed). But i see many people are still having this problem over and over again. I think its something with the drivers and AMD should fix it. R9 cards aren't cheap;/

 

I have pci 3.0 and instaled MSI Afterburner (just in case).

 08/05/2014 02:45 PM
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Aernouts
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Aah OK

I have PCI 2.0 just like many others with the Bsod/crashes, etc i guess.

Thx for info 

 

AMD Support and Game » AMD Radeon™ Graphics » Sapphire R9 290 BSOD

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