Topic Title: AMD R9 270 | Unable to install "Multimedia Controller"
Topic Summary: AMD Catalyst Installs, but left with one Unidentifiable Device on the Video Card.
Created On: 01/11/2014 04:10 PM
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 02/15/2014 11:54 PM
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WarChild007
Peon

Posts: 9
Joined: 01/18/2014

The retailer are going to swap it for the MSI card.

 07/09/2014 09:30 AM
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Mototrick
Peon

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Joined: 07/09/2014

Hate to drag up an old topic, but did anyone manage to get a fix for this problem? I have it too, XFX R9 270 on an ASUS Maximus VII Ranger with an Intel i54670K CPU.

 

 07/09/2014 08:12 PM
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KissSh0t
Peon

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Joined: 01/11/2014

I was told by XFX to return my video card to the retailer I purchesed it from.

Which I decided was too much hasle.

I just disable the "Multimedia Controller" via the device manager.

So basically XFX sold us cards with a bug..

I will be getting another brand in the future.

 07/10/2014 11:06 AM
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Mototrick
Peon

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Thanks for the reply.

I figured as much. I've submitted a bug report to AMD and filed a ticket with XFX, but i'm not expecting any miracles.

Great way to loose customers XFX.

 09/04/2014 09:43 AM
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Mototrick
Peon

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Joined: 07/09/2014

Just thought i'd update this topic for anyone who drops by......

I took the decision to send my card back to the UK retailer I bought it from. After a week they too confirmed the fault and sent it to XFX. They said it could be up to 28 days to get a resolution!

Low and behold on day 28 the retailer contacted me to say XFX had given them a credit for the faulty card. They were going to send me a XFX R9 270X as a replacement but I managed to persuade them to send me an MSI one instead.

Overall i'm very happy with the outcome, if I had the spare cash i'd have probably upgraded to an 280x, but I dont

 

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