Topic Title: BSOD on R9 270X (atikmdag.sys)
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Created On: 03/28/2014 02:47 AM
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 03/28/2014 02:47 AM
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microkid21
Peon

Posts: 20
Joined: 03/27/2014

Graphics Card
POWERCOLOR R9 270x DEVIL 2GB 256bit DDR5

  • Part NumberAXR9 270X 2GBD5-A2DHE
  • Default GPU / Memory Clock speed. No overclocking has been made

AMD Catalyst Driver Version, and Driver History
- AMD Catalyst 13.12 Official (Currently Using)

- AMD Catalyst 14.3 Beta Driver

- AMD Catalyst 14.2 Beta Driver

Operating System
- Windows 7 Ultimate 64Bit SP1

Issue Details

I'am having a problem with my card, Powercolor r9 270x devil. I'am getting BSOD and sometimes the "display driver has stopped responding and has recovered" message. Upon checking the mini dump files, The error which I'am getting is the atikmdag.sys. And upon looking at bluescreenviewer, atikmdag.sys is the problem. ATI kernel mode driver. I get the BSOD while playing games like COD Ghost, BF4 and skyrim. Using the latest beta drivers from AMD 14.3 and also the official one which is the one I'am using right now, 13.12. I already followed this instruction http://forums.amd.com/game/messageview.cfm?catid=444&threadid=166704&enterthread=y but it did not sort things out. 


Motherboard or System Make & Model
ASROCK z68 Fatal1ty Professional Gen 3

Power Supply

CORSAIR CS650M 80+Gold

http://www.corsair.com/en-us/cs-series-modular-cs650m-650-watt-80-plus-gold-certified-psu

Display Device(s) and Connection(s) Used
-LG IPS 23ea53 HDMI / DVI

Applications and Games

-Call of Duty : GHOST

-Battlefield 4

-The Elder Scroll V : Skyrim

CPU Details
-Intel Core I3 2100 3.1GHz

Motherboard BIOS Version
-ASROCK Bios 2.10

System Memory Type & Amount
-8gb (2x4gb) DDR3 1866 CL9

Please help! Thanks in advanced!

 03/29/2014 09:08 PM
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microkid21
Peon

Posts: 20
Joined: 03/27/2014

Until now no respond from AMD? smh.. I will not recommend this to my friends and colleague. I already sent a report regarding my problem, up to now, no respond. Poor support.

 04/06/2014 03:31 PM
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Railgunses
Peon

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Joined: 04/06/2014

Any solution to this?, i just bought my new graphic card and i think i made a mistake buy AMD...

My spec:

- Intel i5 3570k

-ASRock, Z77 Pro4

-2x 4GB DDR3 1600 Kingston HyperX

-PSU Corsair CX V2 600

-SAPPHIRE DUAL-X R9 270X OC

-Windows 7 64 bits

 04/07/2014 08:58 AM
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pombas
Peon

Posts: 4
Joined: 04/02/2014

why my topics deleted ?!

@Railgunses

Try lower core clock of grafics card 



-------------------------

Asus M5A99X EVO
AMD Phenom II X6 1090T BE @ 3.2 GHz
Corsair  Vengeance 8GB DDR3
MSI Hawk R9 270X 2GB GDDR5
Samsung Evo 120GB, WD Green 2TB
Corsair H80i
Samsung B2230HD
Logitech G400

 04/07/2014 11:07 AM
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guy66
Peon

Posts: 20
Joined: 02/10/2014

Couple of things to try....

Stage 0 (optional). Turn off PC, pull power cord or switch off at PSU. Pull GPU card, reseat it, ensure power plugs all currently inserted....

1. Remove current AMD driver through add/remove. Reboot

2. Download from AMD the ATI clean utility. Ensure your not using other AMD drivers e.g. m/b, chipset etc. OK if Intel - run this.  Reboot.

3. If you want to make 110% sure you got all the drivers - go into safe mode with networking and run driver cleaner or similar to remove anything AMD ati left over. reboot (normal windows)

4. Go into device manager. Select graphics card - delete.

5. Go into device manager - Discover missing devices. 

6. Install latest 14.3 beta drivers.

7. Do not enable AMD overdrive.

8. Downlaod your GPU manufactures 'tweak tool' for mine (Gigabyte) it's OC_GURU. Ensure you run to keep fans in check with temp

 

Hopefully that will fix your issue....

 

Had exactly the same issues......

 

If the above does not fix the issue then .....

 

1. Try testing memory with memtest86+ just to ensure RAM is OK.

2. Check PSU  can deliver the right power levels - might need to get a new one

3. Run a Temp tool such as RealTemp (TechPowerUP), make sure GPU and CPU temps are reasonable. If not invest in better cooling or a better case.

 



Edited: 04/08/2014 at 09:12 AM by guy66
 04/08/2014 04:14 AM
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microkid21
Peon

Posts: 20
Joined: 03/27/2014

Originally posted by: pombas why my topics deleted ?! 

I did not delete any of your post, its located at another topic which I also posted. http://forums.amd.com/game/messageview.cfm?catid=454&threadid=172681&enterthread=y

Originally posted by: guy66

Couple of things to try....

Stage 0 (optional). Turn off PC, pull power cord or switch off at PSU. Pull GPU card, reseat it, ensure power plugs all currently inserted....

1. Remove current AMD driver through add/remove. Reboot

2. Download from AMD the ATI clean utility. Ensure your not using other AMD drivers e.g. m/b, chipset etc. OK if Intel  - run this.  Reboot.

3. If you want to make 110% sure you got all the drivers - go into safe mode with networking and run driver cleaner or similar to remove anything AMD ati left over. reboot (normal windows)

4. Go into device manager. Select graphics card - delete.

5. Go into device manager - Discover missing devices. 

6. Install latest 14.3 beta drivers.

7. Do not enable AMD overdrive.

8. Downlaod your GPU manufactures 'tweak tool' for mine (Gigabyte) it's OC_GURU. Ensure you run to keep fans in check with temp

 

Hopefully that will fix your issue....

 

Had exactly the same issues......

 

If the above does not fix the issue then .....

 

1. Try testing memory with memtest86+ just to ensure RAM is OK.

2. Check PSU  can deliver the right power levels - might need to get a new one 

3. Run a Temp tool such as RealTemp (TechPowerUP), make sure GPU and CPU temps are reasonable. If not invest in better cooling or a better case.

 

 

I'll try your method 1, from your method 2 what I've done so far is to ensure if my ram is ok and the result says that both of my RAM Passed!

My psu is Corsair CS650M and it is only 1 1/2 months old. And I'm pretty sure it can deliver the right power levels specially the 12v rail.

I'll check that later while gaming and post here the results.

 

 

 

 

 04/08/2014 09:11 AM
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guy66
Peon

Posts: 20
Joined: 02/10/2014

 04/22/2014 09:32 PM
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microkid21
Peon

Posts: 20
Joined: 03/27/2014

Originally posted by: guy66 The ATI clean utility is downloadable from 

 

http://support.amd.com/en-us/kb-articles/Pages/AMD-Clean-Uninstall-Utility.aspx

 

Still getting the same BSOD. I also tried to install the latest driver which is the 14.4. Temps is fine, idle is 30-35c and while in full load / Gaming 70-73c is the temps I got. So its not a overheating issue. I have read a lot of problems regarding or similar with mine, and found no solution.  I also tried your method 1, the problem still exist.

 04/22/2014 11:36 PM
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Vegan
Elite

Posts: 1151
Joined: 01/31/2010

did you previously have an NVIDIA card installed

if so, then you are probably best off with a fresh install of windows

 



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