Topic Title: BLUE_SCREEN R9 280x (SYSTEM_THREAD_EXCEPTION_NOT_HANDLED) [SOLVED: GRAPHICCARD IS DEFECT !]
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Created On: 05/04/2014 02:50 AM
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 05/04/2014 02:50 AM
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TypeOverride
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Joined: 04/26/2014

Driver 14.4

Problemsignatur:
  Problemereignisname:    BlueScreen
  Betriebsystemversion:    6.1.7601.2.1.0.256.48
  Gebietsschema-ID:    1031

Zusatzinformationen zum Problem:
  BCCode:    1000007e
  BCP1:    FFFFFFFFC0000005
  BCP2:    FFFFF8800F14ADBB
  BCP3:    FFFFF88003EAF228
  BCP4:    FFFFF88003EAEA80
  OS Version:    6_1_7601
  Service Pack:    1_0
  Product:    256_1

My PC:

Int Core i7-2600K
Asus P8P67 EVO
2x D3 4GB 1333-999 XMS
750 Watt

Sappihre R9 280x Dual-X OC

Windows 7 64-bit

All drivers and firmware are up to date. (Windows, BIOS, and all other drivers or firmware)

---------------------------------------------

The dump-file says to me Driver-Problem.

 



-------------------------

[Int Core i7-2600K]
[Asus P8P67 EVO]
[2x Corsair D3 4GB 1333-999 XMS]
[750 Watt]
[NEW Sappihre R9 280x Dual-X OC] - Blue Screen by AMD kernel mode driver
[Windows 7 64-bit]



Edited: 06/03/2014 at 06:43 AM by TypeOverride
 05/04/2014 10:14 PM
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TypeOverride
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No one ? No AMD guy who can help me.

I have to make a refund in a few days. So i hope i get fast an answer.

STATUS:

ive talked to my vendor. He said to me i should send it back.

I said, i want to hear what AMD has to say to this.

He said to me, it can be the driver, and i should send it back until i wait that AMD do something against the problem. Its not a solution for me to have a graphiccard where the driver is not working, he said to me.

Hmmmm... i hope i get soon a response from AMD. But i dont think AMD will do check his driver because of me and i dont know how many people out there have similar problems.

So i wait a few days here until i have to buy a NVidia graphiccard. And this is sad, because i dont want NVidia anymore because of their politics to handle things, but it has no sense to use AMD when AMD cant make his drivers working.

And i think it will never change. Or it will not change in the next few weeks.



-------------------------

[Int Core i7-2600K]
[Asus P8P67 EVO]
[2x Corsair D3 4GB 1333-999 XMS]
[750 Watt]
[NEW Sappihre R9 280x Dual-X OC] - Blue Screen by AMD kernel mode driver
[Windows 7 64-bit]



Edited: 05/05/2014 at 04:38 AM by TypeOverride
 05/05/2014 01:24 PM
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UcouldBrong
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Posts: 797
Joined: 01/05/2013

Reinstall after properly uninstalling drivers.  Read **STICKY** or dozens of posts by stumped on proper procedure.



-------------------------

 


 


Non-noob components.

 05/05/2014 02:58 PM
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Slayerx
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Your vendor is on crack!!

Yeah, there's a few poeple having problems with 14.4 and it dose seem to have a few bugs but you can always try a older drivers and see if you have the same problem, if you do than its more likely that theres something wrong with the card it self.

There's a hole lot more poeple out there having no problems at all with AMD drivers than one's that are and the one's who are having problems are usally the one's who didn't properly un-install the old Nvidia drivers before installing the new one.

 

Also this is a user forum so your not going to get a official responce from AMD here.

 

 



-------------------------

FX 8320// Asus Sabertooth R2.0 // HIS R9 280x //8Gb of 1866Mhz ram, H50 cooling, HX850W psu all stuffed into a NZXT Phantom case.


Was a member of AMD Processer forum since 2008. Last post count 1818.

 05/05/2014 04:42 PM
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TypeOverride
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Originally posted by: Slayerx Your vendor is on crack!!

 

Yeah, there's a few poeple having problems with 14.4 and it dose seem to have a few bugs but you can always try a older drivers and see if you have the same problem, if you do than its more likely that theres something wrong with the card it self.

 

There's a hole lot more poeple out there having no problems at all with AMD drivers than one's that are and the one's who are having problems are usally the one's who didn't properly un-install the old Nvidia drivers before installing the new one.

 

 

Also this is a user forum so your not going to get a official responce from AMD here.

How can i get rid of all NVidia stuff ? Is there more than deinstalling Nvidia driver and software and running the reg-cleaner ?

Going back to a previous driver is never a solution. I hope you know that.

So maybe its the Nvidia stuff. How can i remove all. Can i do more than? :

A) unistall everything that has something todo with NVidia [control panel - uninstall]
B) cleaned the driver store of Windows (is making parts of C)  [pnputil.exe]
C) cleaned the registry of all entries of NVidia. [regedit.exe (or/and RegCleaner application)]

And thanks guys for the reponse. I already wrote a ticket to AMD.

But my vendor has right, i cant wait that AMD give me/us a fix for that. And AMD has a bad reputation on drivers. So i and im sure he too dont think that the new graphiccard has a defect.

 

Furthemore:

I see that the CCleaner shows me:

I really dont know if it is good when i delete the entry "ActiveX/Com Issue" !?!?

Someone an idea what this exactly is ?



-------------------------

[Int Core i7-2600K]
[Asus P8P67 EVO]
[2x Corsair D3 4GB 1333-999 XMS]
[750 Watt]
[NEW Sappihre R9 280x Dual-X OC] - Blue Screen by AMD kernel mode driver
[Windows 7 64-bit]



Edited: 05/05/2014 at 05:10 PM by TypeOverride
 05/05/2014 05:08 PM
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stumped
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Use Driver fusion (free) or DDU. Select Nvidia..analyse and then delete all it finds.



-------------------------

Intel I7 960 @ 3.87ghz *Intel DX58SO *HIS HD6970 2gb *Corsair TX650M *2x4gb Corsair XMS3 *WD Black 1TB *Windows 7 Home Premium 64bit ***Asus N71Jq laptop *Intel I7 720QM Processor *Mobility Radeon HD5730 1gb *8gb Ram *Windows 7 64bit ** Toshiba P75-A7200 * Intel I7-4700MQ * Windows 8.1 64bit


 * A clear conscience is usually a sign of bad memory *

 05/05/2014 05:13 PM
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TypeOverride
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Originally posted by: stumped Use Driver fusion (free) or DDU. Select Nvidia..analyse and then delete all it finds.

Thanks i give it a try.

I did: removing "registry keys, folders and files, driver store" by hand, already.

But maybe it helps.

Should i remove the AMD driver too, before i use DDU for removing old Nvidia driver and utitly stuff



-------------------------

[Int Core i7-2600K]
[Asus P8P67 EVO]
[2x Corsair D3 4GB 1333-999 XMS]
[750 Watt]
[NEW Sappihre R9 280x Dual-X OC] - Blue Screen by AMD kernel mode driver
[Windows 7 64-bit]

 05/05/2014 05:24 PM
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stumped
Wizard

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Originally posted by: TypeOverride
Originally posted by: stumped Use Driver fusion (free) or DDU. Select Nvidia..analyse and then delete all it finds.

Thanks i give it a try.

I did: removing "registry keys, folders and files, driver store" by hand, already.

But maybe it helps.

Should i remove the AMD driver too, before i use DDU for removing old Nvidia driver and utitly stuff

Manual removal is generally not enough. You can do AMD after Nvidia...remember, you have to reboot after removing the related software. Make sure and run 'Windows Update' and install the optional drivers.



-------------------------

Intel I7 960 @ 3.87ghz *Intel DX58SO *HIS HD6970 2gb *Corsair TX650M *2x4gb Corsair XMS3 *WD Black 1TB *Windows 7 Home Premium 64bit ***Asus N71Jq laptop *Intel I7 720QM Processor *Mobility Radeon HD5730 1gb *8gb Ram *Windows 7 64bit ** Toshiba P75-A7200 * Intel I7-4700MQ * Windows 8.1 64bit


 * A clear conscience is usually a sign of bad memory *

 05/05/2014 08:20 PM
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UcouldBrong
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Would recommend "Slim Drive" to update your drivers...

https://www.slimwareutilities.com/slimdrivers.php

 



-------------------------

 


 


Non-noob components.

 05/05/2014 09:47 PM
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black_zion
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Would advise AGAINST any and all programs offering to "keep drivers up to date".

-------------------------
ASUS Sabertooth 990FX/Gen3 R2, FX-8350 w/ Corsair H60, 8 GiB G.SKILL RipjawsX DDR3-2133, XFX HD 7970 Ghz, 512GB Vertex 4, 256GB Vector, 240GB Agility 3, Creative X-Fi Titanium w/ Creative Gigaworks S750, SeaSonic X750, HP ZR2440w, Win 7 Ultimate x64
 05/05/2014 10:16 PM
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stumped
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Originally posted by: black_zion Would advise AGAINST any and all programs offering to "keep drivers up to date".

..including the auto-check for updates that AMD has put back in the new driver suites. At least you can uncheck it.



-------------------------

Intel I7 960 @ 3.87ghz *Intel DX58SO *HIS HD6970 2gb *Corsair TX650M *2x4gb Corsair XMS3 *WD Black 1TB *Windows 7 Home Premium 64bit ***Asus N71Jq laptop *Intel I7 720QM Processor *Mobility Radeon HD5730 1gb *8gb Ram *Windows 7 64bit ** Toshiba P75-A7200 * Intel I7-4700MQ * Windows 8.1 64bit


 * A clear conscience is usually a sign of bad memory *

 05/06/2014 12:27 AM
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UcouldBrong
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If you don't keep your drivers up-to-date you only have yourself to blame...scan drivers...download them from their original source and not from the utility and you'll be happier, wealthier and wiser.



-------------------------

 


 


Non-noob components.

 05/07/2014 10:08 AM
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TypeOverride
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Blue Screen again. So its not fixed.

It comes when i watch flash videos over the browser after a time i think. In office mode.

I think i have to give the graphiccard back. There is no sense in using hardware that is not working propper.

So the solution is to buy a Nvidia graphiccard. But i have given AMD a try. My brother said to me. You shouldnt buy AMD, there are only problems.

And i said: No that was in the past maybe this way.

Lol. My brother had so right.

Very sad AMD. Very sad. And the support of AMD is not giving me one single response to this.

But anyway. Thank to all you guys who try to help me.



-------------------------

[Int Core i7-2600K]
[Asus P8P67 EVO]
[2x Corsair D3 4GB 1333-999 XMS]
[750 Watt]
[NEW Sappihre R9 280x Dual-X OC] - Blue Screen by AMD kernel mode driver
[Windows 7 64-bit]



Edited: 05/07/2014 at 11:13 AM by TypeOverride
 05/08/2014 12:28 AM
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UcouldBrong
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Good luck in your new adventures...see ya!



-------------------------

 


 


Non-noob components.

 05/08/2014 01:23 AM
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TypeOverride
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Originally posted by: UcouldBrong Good luck in your new adventures...see ya!

 

Thanks, this was really an adventure.



-------------------------

[Int Core i7-2600K]
[Asus P8P67 EVO]
[2x Corsair D3 4GB 1333-999 XMS]
[750 Watt]
[NEW Sappihre R9 280x Dual-X OC] - Blue Screen by AMD kernel mode driver
[Windows 7 64-bit]

 05/31/2014 11:32 PM
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TypeOverride
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I have again a ATI Driver BlueScreen. Its the same. So the problem is not gone.

I have done everything i could. Really. Everything i could. There is no rest drivers from NVidia.. nothing.

But Blue Screen. Not when im gaming, when im watching video over the web.

Then a BlueScreen appears. Not nice.

So its too late to give the graphiccard back now i think... and im stuck with AMD and i dont like it when Blue Screen appear.

Im a software coder. And when Blue Screens appears while im working, than it can destroy a lot of work. Making files corrupt or more.

Its not funny.

So what can i do ?



-------------------------

[Int Core i7-2600K]
[Asus P8P67 EVO]
[2x Corsair D3 4GB 1333-999 XMS]
[750 Watt]
[NEW Sappihre R9 280x Dual-X OC] - Blue Screen by AMD kernel mode driver
[Windows 7 64-bit]

 06/01/2014 03:00 AM
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TypeOverride
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There must be a solution...

There is nothing i can do. Is the graphiccard defect ?

 

The support gave me this:

 This error (7E) is usually a driver issue and display adapter (video) driver is the most suspect though it could be others. Antivirus/antispyware/security programs, hardware (heat) and major software issues can also cause the error.

Please try a driver clean install and update to the latest graphic driver:

a.       Download the latest Catalyst driver to your desktop to prevent the potential download trouble after you have removed the existing graphic driver.

http://support.amd.com/en-us/download/desktop?os=Windows+7+-+64 

b.      Removing drivers:

1.      Right click on the left bottom of the desktop (Click the start menu) and Open the control panel then Programs and Features or Uninstall a program.

2.      In the list select AMD Catalyst Install manager then click change.

3.      In the window that opens click next and then select the option ‘Express Uninstall All AMD Software’.

4.      Once this process completes restart the computer.

c.       Use third party tool to remove the existing driver. Before beginning the uninstall/reinstallation process, please run Windows Update to ensure that there are no outstanding recommended/required updates, especially updates for the .Net or C++ frameworks, or Service Pack updates. This will ensure that our software will run properly. You may need to run Windows Update and restart multiple times, as certain updates will not appear in the list of updates until certain previous updates have been installed first.

Driver/registry cleaning tool-Driver Fusion:

1.      Go to the following link and download and run driver fusion:

       http://treexy.com/products/driver-fusion

2.      Run this software and choose the option to select multiple cleaning filters, select all of the ATI filters and then click start.

3.      Once the cleaning has finished restart the computer.              

Note: Driver Fusion is in no associate or maintained by AMD and is used at the user’s discretion.

    

d.      Run the downloaded installer package choosing the option for express install. Once the installer completes restart the computer.

Please also update the BIOS and chipset drivers from your motherboard manufacturer.

In order to update this service request, please respond, leaving the service request reference intact.

Best regards,

AMD Global Customer Care



-------------------------

[Int Core i7-2600K]
[Asus P8P67 EVO]
[2x Corsair D3 4GB 1333-999 XMS]
[750 Watt]
[NEW Sappihre R9 280x Dual-X OC] - Blue Screen by AMD kernel mode driver
[Windows 7 64-bit]

 06/01/2014 09:55 AM
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TypeOverride
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Today i got a new Blue Screen with the new 14.6 driver:

[url]http://forums.amd.com/game/messageview.cfm?catid=440&threadid=174405&enterthread=y[/url]



-------------------------

[Int Core i7-2600K]
[Asus P8P67 EVO]
[2x Corsair D3 4GB 1333-999 XMS]
[750 Watt]
[NEW Sappihre R9 280x Dual-X OC] - Blue Screen by AMD kernel mode driver
[Windows 7 64-bit]



Edited: 06/01/2014 at 10:21 AM by TypeOverride
 06/03/2014 06:41 AM
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TypeOverride
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OK THE GRAPHICCARD IS DEFECT !

MY VENDOR TOLD ME THAT IT HAS TO 98% A DEFECT. I HAVE TO SEND IT BACK.

IM A LITTLE BIT DISSAPOINTED HERE, BECAUSE IT WAS BRAND NEW !

MY VENDOR TOLD ME, THAT IT DOESNT MATTER IF I CHOOSE NOW NVIDIA OR AMD. BOTH HAVE DEFECTS IN THE SAME WAY.

 

THANKS GUYS FOR ALL YOUR HELP ! I HOPE WE DONT HAVE TO TALK AGAIN WHEN I GET A NEW ONE ^^



-------------------------

[Int Core i7-2600K]
[Asus P8P67 EVO]
[2x Corsair D3 4GB 1333-999 XMS]
[750 Watt]
[NEW Sappihre R9 280x Dual-X OC] - Blue Screen by AMD kernel mode driver
[Windows 7 64-bit]

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