A few month ago I replaced my laptop with a self built desktop system. I'm having 'screen turns black' issues (for months) that seem to be related to the drivers (details at issue details).
- Sapphire R9 290 4GB GDDR5 OC TRI-X
AMD Catalyst Driver Version, and Driver History
- Currently using 14.4
- Tried 14.6 beta making the problem worse (see issue details section)
- Tried 12.8 and 13.4 but didn't solve the issue (symptoms similar to 14.4 version)
- Windows 8.1 64 bit (updates installed to latest version)
With version 14.4 of the AMD drivers I have the following symptoms:
- Screen goes black several times a day, with as the only solution holding the power button and restart system. Very annoying and it has caused me to lose stuff I was working on several times.
- Less frequently Windows states in the bottom right that: "AMD display driver stopped working and has recovered". This happens just after the screen flashes and after it everything returns to normal.
- Even more less frequently strange artifacts appear on screen or the mouse pointer becomes huge. Options for solving this i found to be reinstalling the AMD drivers or restarting system.
Since I suspected a driver issue I tried if the 15.6 beta solved the issue. Instead it got worse:
- Screen goes black right after the Windows 'welcome' screen shows up, or just before it is supposed to show.
I had to recover the system and now I am back to version 14.4 with the 'normal' issues...
- Asus Z87-A
- CoolerMaster VS Series V550S
Display Device(s) and Connections(s) Used
- LG 27" L IPS277L-BN
Applications and Games
- So far the issue never occured when playing a game in full screen. Only when (for example) using Firefox or Word.
- Intel Core i5-4670K
Motherboard BIOS Version
- Not sure, can check if required.
System Memory Type & Amount
- Crucial Ballistic Tactical 8GB (2x 4GB)
- Nothing out of the ordinary.
- I'm using AVG AntiVirus Free, it never reported malware on my system.
- I have not yet tried to reinstall Windows.
Thanks in advance for any insights / suggestions.