Topic Title: Saphire R9 290 Blue Screening!
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Created On: 07/05/2014 09:25 PM
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 07/05/2014 09:25 PM
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jmflu
Peon

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Joined: 07/05/2014

Just got this card and have been having stability problems right after first driver instlall (details below)

Graphics Card
- Saphire R9 290 Tri-X OC

- Bios is 015.042.000.000.000000 (I noticved there is a 043 bios out 

http://www.techpowerup.com/vgabios/153454/sapphire-r9290-4096-140115.html

but someone told me to not install BIOS that are not right from the manufacturer)




AMD Catalyst Driver Version, and Driver History
- Started with the latest v14 drivers from AMD web site, but was just getting a black screen immediately upon boot.  Only way to get rid of this was to shut it down.

- 13.12c and 13.11 have been the most stable.  I am able to boot, play games etc but out of nowhere I will get a blue screen of death.  This is NOT during heavy gaming, I actually have not blue screened while gaming.  It was opening a video on Windows Media Player and just surfing one time.

Operating System
Windows 7 64 Bit

Issue Details
- Inability to use latest AMD drivers because my monitor goes into instant black screen upon boot.  This goes away when I boot in safe or uninstall v14 drivers.

- drivers v13.12c and 13.11 work OK.  But get blue screens while NOT gaming and NOT on high GPU use.

-I'm wondering if I should upgrade BIOS? Some people said they had success there but I am new to thsi stuff so that feels a little risky.


Motherboard or System Make & Model
- MSI Z77MA-G45

Power Supply

Antec EA650W - Green - 80+ Bronzehttp://www.newegg.com/Product/Product.aspx?Item=N82E16817371044


Display Device(s) and Connection(s) Used

-Vizio TV using HDMI Cable
- Using an I-INC 28" montor using Display Port to HDMI converter

Applications and Games

-One time when starting a movie on Windows Media Player Classic

- Other 2 times seemingly random

-Has NOT CRASHED DURING GAMING


CPU Details
- IOntel I5-3570k Quad Core @ 3.4ghz

no overlcock at the moment

Motherboard BIOS Version
MSi American megatrends Inc v1.4

 07/06/2014 05:13 AM
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seemax1991
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Try to deactivate Hardware Acceleration in your Windows settings. I currently have no idea where I found it myself but afterwards: no more BSODs.

 07/06/2014 09:51 AM
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HoneyBadger84
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Joined: 06/10/2014

That BIOS may not even be for your particular card, so I wouldn't chance trying to "update" to it.  Your BIOS info near-matches mine, and mine is a 290X Tri-X OC, so that's not the issue I don't think.

Your PSU is also a good quality one, so it's not a power issue.

You say the issue does NOT happen AT ALL while gaming yeah? Then it's an issue with the non-gaming clocks of the GPU.  I would disable ULPS (if you don't know how, look for Stumped's post on how, it's really easy) if you haven't yet, as that has been known to cause issues exactly like this sometimes.  I would also make sure you're doing a cleaning of leftover driver files after uninstalling and before reinstalling any drivers (search this forum for posts on DDU, there's a download link, it's the program most recommend to do this cleaning now, and it should have instructions on how).



-------------------------

CPU: i7 3930k @ 4.6GHz 1.29V (Corsair H110-cooled) ~ Motherboard: Asus RoG Rampage IV Extreme 
RAM: G.Skill Sniper Gaming Series (4x4GB 2133MHz, CL9) ~ PSU: Corsair AX 1200W ~ Case: Enermax Fulmo GT
GPUs: 3x HIS R9 290X Reference (Core) Editions in TriFire, Max Load Temps: 71C/70C/71C during OC testing :-P

 07/06/2014 08:13 PM
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jmflu
Peon

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Ok thanks for the repsponse guys!

And Yes I always use DDU when uninstalling drivers.  I just disable ULPS will see if taht helps.

I'll try some of this out and report back!



Edited: 07/06/2014 at 08:19 PM by jmflu
 07/06/2014 08:15 PM
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jmflu
Peon

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Originally posted by: seemax1991 Try to deactivate Hardware Acceleration in your Windows settings. I currently have no idea where I found it myself but afterwards: no more BSODs.

 

 

Hmm when I go into the display : troubleshoot : my "change settings" is greyed out and I believe that is where I would disable this?  Also, what does Hardware Acceleration do? What will I be losing out?

 07/07/2014 08:00 AM
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seemax1991
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Originally posted by: jmflu
Originally posted by: seemax1991 Try to deactivate Hardware Acceleration in your Windows settings. I currently have no idea where I found it myself but afterwards: no more BSODs.

 

 

 

Hmm when I go into the display : troubleshoot : my "change settings" is greyed out and I believe that is where I would disable this?  Also, what does Hardware Acceleration do? What will I be losing out?



About HA go here http://en.wikipedia.org/wiki/Hardware_acceleration

As far as I can see (as I needed to use it myself to prevent BSODs) I am not leaving out much.

I did 2 things: 1) disabled HA in Flash Options (rightclick on youtube video - options and there disable HA) 2) I went into Win7 Control Panel - Display settings - advanced - change settings - deactivat HA


Anyways. This is not ideal and actually should not happen at all. I do not know anything further about this issue as it seems to be pretty rare. I got a lot of trouble with my R9 290 and I will RMA it today.

As far as I know 13.12 runs great as well. Acknowledged by a lot of users to be the yet best driver package for R9 series.

 

-Pax

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