Topic Title: HD5750 and FireMV 2400 not playing nice
Topic Summary: Having problems getting both cards to play nice.
Created On: 07/16/2014 03:20 PM
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 07/16/2014 03:20 PM
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MrBurritoman
Peon

Posts: 5
Joined: 06/30/2009

Graphics Card
- XFX ATI Radeon HD 5750 PCIe 16x (Stock clock)
- ATI FireMV 2400 PCIe 1x (Stock clock)

AMD Catalyst Driver Version, and Driver History
- ATI Radeon 14.10.1006 (
- ATI FireMV v8.593.100.8 (Windows7-64bit-12/07/2009)

Operating System
- Windows 8.1 Pro 64bit

Issue Details
- My computer has run properly with the XFX Radeon HD 5750 for some time. I wanted some more displays (3+) on my main workstation and purchased a ATI FireMV 2400+ as it is a PCIe 1x card with quad display potential. 
- Installed the card and Windows 8.1 couldn't find a driver in the Microsoft update catalog so I downloaded the Windows 7 64bit driver and pointed the system to the folder and told it to search for drivers in the extracted files. 
- It installed the drivers and instructed that I needed a reboot and after doing so the ATI FireMV 2400 works properly and the Radeon provides the following error in display manager: "Windows has stopped this device because it has reported problems. (code 43)"
-If I uninstall the Radeon drivers and delete the driver files then reboot the system when it starts up, during login, the Radeon drivers are automatically installed from the Microsoft Catalog (Including catalyst control center) breaking the FireMV card. The error displayed on the FireMV card is "Windows cannot load the device driver for this hardware because a previous instanace of the device driver is still in memory. (Code 38)"
-If I reboot the system with the Radeon HD 5750 working and the FireMV in code 38 the FireMV comes up and the Radeon HD breaks. Subsequent reboots keeps the FireMV working and the Radeon HD stays in Code 43.

Motherboard or System Make & Model
- Main System is a HP Pavilion a6720y

Power Supply

- Asus 400w, I will have to get the exact model number when I get home from work.

Display Device(s) and Connection(s) Used
- Radeon HD 5750 -> DVI -> Dell E2210
- FireMV 2400 -> DVI -> Dell 2001FP
- FireMV 2400 -> DVI -> Dell 
E228WFP

Applications and Games
- Problem occurs on boot up and is present on all applications/games.

CPU Details
- AMD Phenom x4 9550 (Stock)

Motherboard BIOS Version
- HP BIOS b5.22 07-21-2010

System Memory Type & Amount
- 8GB (4x2GB Standard Crucial memory, nothing special)

Additional Hardware
- Seagate 3.5" 7200rpm SATA disk
- 1x large case fan in the rear
- 1x SATA RVDRW Optical drive
- No other PCIe or PCI devices installed

Additional Details
- Removal of one device or the other allows the remaining to operate normally. 

 07/16/2014 04:33 PM
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Vegan
Elite

Posts: 1229
Joined: 01/31/2010

you might want to get a newer card that can handle all 3 panels from one card, mixing desktop and workstation cards can be messy

 



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 07/16/2014 04:36 PM
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MrBurritoman
Peon

Posts: 5
Joined: 06/30/2009

My current card (Radeon HD 5750) can handle three monitors with an active DisplayPort adapter however my goal was to eventually have more than three displays. 

 

What are the shortcomings of mixing the desktop and workstation product lines? Incompatibilities in the Catalyst Control Center or something else?

 

[EDIT]

I should also say that my goal is to have my center display dedicated to one gaming oriented card. My surrounding displays will only be for displaying non-graphics intensive webpages and similar things.

[/EDIT]



Edited: 07/16/2014 at 04:58 PM by MrBurritoman
 07/16/2014 05:03 PM
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stumped
Wizard

Posts: 7249
Joined: 11/13/2009

A article at Tom's.....

Are you sure that ATI FireMV 2400 card is supported in Win 8.1 ?



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 07/16/2014 05:39 PM
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MrBurritoman
Peon

Posts: 5
Joined: 06/30/2009

Originally posted by: stumped A article at Tom's.....

 

Are you sure that ATI FireMV 2400 card is supported in Win 8.1 ?

 

Officially... probably not. It is an old card, I am not trying to polish a turd there.

 

As far as functional, yes it does work as long as windows doesn't download the new driver with the Catalyst Control Center. 

 

I am currently working on just installing the drivers and stripping out CCC. Will let everyone know the results.

 07/16/2014 09:37 PM
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Earnhardt
Case Modder

Posts: 882
Joined: 09/11/2008

Originally posted by: stumped A article at Tom's.....

 

Are you sure that ATI FireMV 2400 card is supported in Win 8.1 ?

 

Just went and looked on AMD's driver page,No W8 or 8.1 drivers.

 



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