Topic Title: Computer shutting down when playing gpu intensive games - R9 270X
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Created On: 07/22/2014 10:19 AM
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 07/22/2014 10:19 AM
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omkhan
Peon

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Joined: 07/21/2014

Hi guys,

 

I recently built a budget build for gaming. I got AMD FX-8320, HyperX 8gb DDR3 Ram, MSI Gaming R9 270x and Corsair CX600M PSU.

I bought R9 270x used from ebay. Before buying I asked the seller if the card has been overclocked and he said no. I got my PSU from amazon.

First I played Civ V and after 10 mins, blocks started appearing on the screen. Then I tried to run Battlefield 4. I started the campaign and while intro video was going on, the computer shutdowns and reestarted. I also tried COD:Ghosts and the same thing happened. The GPU temp didn't go above 65c at any time. I also have an HD 7770 and that runs those both games on the same build (lower settings tho).

I am not sure if my PSU is faulty or the graphics card. Can someone please tell me what should I do? Thanks

 07/23/2014 12:27 PM
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omkhan
Peon

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Bump

 07/23/2014 12:49 PM
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Fishman
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I doubt it would be the power supply.   Try the card in another pc, maybe a friend's if you can. Or at a pc shop.

Being used the card could be defective..



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 07/23/2014 04:36 PM
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black_zion
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A faulty graphics card would be my guess too, especially considering the number of cryptocurrency miners who ran the guts out of the cards. If you do as Fishman suggested and test it on another PC and it is faulty, then you can hash it out with the seller and eBay. Even if it was an as-is sale, if it was described as not having any faults or "runs perfectly", eBay will usually take the buyer's side.

How much did you pay for it? Brand new 270X's on Newegg are as little as $160 for a reputable brand (Sapphire).

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AMD FX-8350 w/ Corsair H105, ASUS Sabertooth 990FX Gen3/R2, 8GiB G.SKILL DDR3-2133, XFX HD 7970, 512GB Vertex 4, 256GB Vector, 240GB Agility 3, Creative X-Fi Titanium w/ Creative Gigaworks S750, SeaSonic X750, Corsair C70, HP ZR2440w, Win 7 Ultimate x64
 07/24/2014 07:29 AM
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QB the Slayer
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Could be your MB as well, you did not mention what it is...  those FX CPU's can be a real pain to run on certain boards

 

QB



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The MONSTER HTPC:

CPU: AMD FX-8350.||.Cooler: Corsair H80i
MB: Gigabyte 990FXA-UD7.||.RAM: 8 GB Mushkin Blackline DDR3 2000MHz (7-10-8-27-1T)
Case: CoolerMaster HAF 932.||.PSU: Corsair HX750
GPU:Asus R9 270X DirectCU II TOP.||.Audio: Creative X-Fi Titanium Fatal1ty Pro w/ Logitech Z-5300e (5.1, 280W-RMS)
System Drive: 2xSamsung 840 Pro 128GB RAID0.||.Working Drive: 2xMushkin Chronos 60GB RAID0

 08/05/2014 04:18 PM
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omkhan
Peon

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My motherboard is GIGABYTE AMD 78LMT-USB3. But the same motherboard runs HD 7770 with no problem.

 08/05/2014 04:24 PM
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omkhan
Peon

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Also I got PSU tested by an engineer. He put a load of 550W on it and PSU without any problem. I have opened dispute on eBay against the seller. He is saying that he also bought it second hand and the most intense game he ran was WoW, which I don't  is gpu intensive. The seller is asking me to RMA the acrd my self but on MSI website , its saying to talk to resellers and I don't know where card was originally bought from.

 

If I lose the dispute, how do I RMA it. Do I need the original reciepts for it? Thanks for replies guys.

 08/05/2014 04:28 PM
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omkhan
Peon

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Originally posted by: black_zion A faulty graphics card would be my guess too, especially considering the number of cryptocurrency miners who ran the guts out of the cards. If you do as Fishman suggested and test it on another PC and it is faulty, then you can hash it out with the seller and eBay. Even if it was an as-is sale, if it was described as not having any faults or "runs perfectly", eBay will usually take the buyer's side. How much did you pay for it? Brand new 270X's on Newegg are as little as $160 for a reputable brand (Sapphire).

I don't have any friend with a desktop pc big enough to fit this card in. I bought the card for £100 ~ $168. But I think cards in USA are cheaper than in UK.

 08/05/2014 05:15 PM
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black_zion
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You can't RMA a card without a proof of purchase. XFX was the only company to offer a warranty transfer.

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AMD FX-8350 w/ Corsair H105, ASUS Sabertooth 990FX Gen3/R2, 8GiB G.SKILL DDR3-2133, XFX HD 7970, 512GB Vertex 4, 256GB Vector, 240GB Agility 3, Creative X-Fi Titanium w/ Creative Gigaworks S750, SeaSonic X750, Corsair C70, HP ZR2440w, Win 7 Ultimate x64
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