Topic Title: Support contact info
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Created On: 02/17/2014 07:55 AM
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 02/17/2014 07:55 AM
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Gavin.Williams
Peon

Posts: 16
Joined: 07/25/2011

I have been struggling with an issue for days and days. Your drivers don't handle multi-monitor setups. I have posted on your forums, and you guys never seem to respond. Are there actually any employees of AMD on these forums ?

I am following Micrsofts advice, and uninstalling your drivers, because they are not wddm1.3 compliant, they reset and misbehave with multi-monitor systems. Audo only works half the time on the tv, the other half I have to restart the computer.

And I can't for the life of me find online/phone support. Forums are not support, and clearly these forums are not support. I got to :
www.amd.com
   drivers and support
   
    **** WHERE IS THE LINK FOR PHONE/CHAT SUPPORT ? ***

Please give me a phone number for technical support, or web-address for  online chat-support. Because these forums suck, you should close them down because they are a joke.



Edited: 02/17/2014 at 11:28 AM by AMD Support and Game Moderator
 02/17/2014 07:37 PM
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stumped
Wizard

Posts: 7171
Joined: 11/13/2009

this is a peer-to-peer GAMING forum. It is for users to get together and share info. I hope you get what you deserve. The FAQ section has a lot of information.

Technical Support Phone Numbers

North America - United States & Canada:

Tel: 877-284-1566 (Toll Free)
FirePro, FireGL and FireMV Support by Telephone: 866-284-2093 (Toll Free – English only)
Monday - Friday: 9:00AM - 6:00PM EST?

 

Europe?

Benelux
Tel:00 800-12 30 23 40 (free phone)
Intl Tel: +31-(0)20-8080942
Monday - Friday: 11:00 - 18:00 CET
?Italy
Tel:800 877 224 (numero verde)
Intl Tel: +39-0699337345
Monday - Friday: 11:00 - 18:00 CET
France
Tel:0800 908 621 (num.vert)
Intl Tel: +33-(0)182885487
Monday - Friday: 11:00 - 18:00 CET
?Spain
Tel:900 99 71 21
Intl Tel: +34- 911875514
Monday - Friday: 11:00 - 18:00 CET
?Germany
Tel:49 (0) 89 4505 3199
Intl Tel: +49-(0)30-30808249
Monday - Friday: 11:00 - 18:00 CET
?United Kingdom
Tel: +44 (0) 1276 932318
Intl Tel: +31-208080959
Monday - Friday: 10:00 - 17:00 GMT

 

South America:

?Argentina
Tel: 0800-444-1186 Toll Free
Intl Tel: +54-11- 59842576
(Portuguese/English/Spanish)
Monday - Friday: 11:00 - 18:00 (GMT-3)
?Mexico
Tel: 001-866-251-9356 Toll Free
Intl Tel: +52-55-47411322
(Portuguese/English/Spanish)
Monday - Friday: 11:00 - 18:00 (GMT-5)
?Brazil
Tel: 0800-891-1349 Toll Free
Intl Tel: +55-11-39587187
(Portuguese/English/Spanish)
Monday - Friday: 09:00 - 18:00 (GMT-3)
?Peru
Tel: 0800-54777
Intl Tel: +51-1-7071622
(Portuguese/English/Spanish)
Monday - Friday: 11:00 - 18:00 (GMT- 5)
?Colombia
Tel: 01-800-915-6060 Toll Free
Intl Tel: +57-1-3819956
(Portuguese/English/Spanish)
Monday - Friday: 11:00 - 18:00 (GMT-5)
?Venezuela
Tel: 800-100-2512
Intl Tel: +58-212-3357437
(Portuguese/English/Spanish)
Monday - Friday: 11:00 - 18:00 (GMT-4)
?Chile
Tel: 123-00-202-854 Toll Free
Intl Tel: +56-2-2-585-6972
(Portuguese/English/Spanish)
Monday - Friday: 11:00 - 18:00 (GMT-4)
?

 

Asia Pacific:

?Australia
Tel: 1-800-307657
Monday - Friday: 11:30 - 19:00 AEST
?Malaysia
Tel: 1-800-807088 (English Only)
Monday - Friday: 09:30 - 17:00 MYT
?China
Tel: 400-898-5643
Monday - Friday: 09:30 - 17:00 BJT
?New Zealand
Tel: 800450175
Monday - Friday: 13:30 - 21:00 NZT
?Hong Kong
?Philippines*
Tel: 180011141538 (English Only)
Monday - Friday: 09:30 - 17:00 PHT
?India
Tel: +91-80-33230050, 67030050
Monday - Friday: 09:00 - 17:00 IST
?Singapore
Tel: 8001204639
Monday - Friday: 09:30 - 17:00 SST
?Indonesia*
Tel: 007-803-011-0361 (English Only)
Monday- Friday: 09:30 - 17:00 BORT
? Taiwan
Tel: 00801137427
Monday – Friday: 09:30 - 17:00 TWT
?Japan
Tel: 0066-33-812651
Monday – Friday: 10:00 – 18:00 JST
??Thailand* ?
Tel: 001800120666587 (English Only)
Monday - Friday: 08:30 - 16:00 THA
?Korea
Vietnam*
Tel: 120 111 62 (English Only)
Monday – Friday: 08:30 – 16:00 VST
??



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Edited: 02/17/2014 at 08:00 PM by AMD Support and Game Moderator
 02/20/2014 08:37 AM
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Gavin.Williams
Peon

Posts: 16
Joined: 07/25/2011

Thanks

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