Topic Title: MechWarrior Online and AMD conflict
Topic Summary: MechWarrior Online and AMD conflict
Created On: 12/17/2012 11:41 AM
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 12/17/2012 11:41 AM
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Joined: 12/17/2012

Error generated

Faulting application name: Explorer.EXE, version: 6.1.7601.17567, time stamp: 0x4d672ee4
Faulting module name: atiumd64.dll, version:, time stamp: 0x5064fc85
Exception code: 0xc0000005
Fault offset: 0x000000000019088b
Faulting process id: 0x10b4
Faulting application start time: 0x01cddc70537ef467
Faulting application path: C:\Windows\Explorer.EXE
Faulting module path: C:\Windows\system32\atiumd64.dll
Report Id: 016a6acf-4864-11e2-a6de-6c626de6baea


While playing MechWarrior Online I sometimes get windows crashes due to atiumd64.dll.


I have reloaded the operating system and it still occurs even after reload.

Component Details Subscore Base score
Processor Intel(R) Core(TM) i5-2500K CPU @ 3.30GHz 7.5
  Determined by lowest subscore
Memory (RAM) 16.0 GB 7.8
Graphics AMD Radeon HD 6900 Series 7.6
Gaming graphics 9967 MB Total available graphics memory 7.6
Primary hard disk 76GB Free (238GB Total) 7.4
Windows 7 Professional


  Manufacturer MSI
  Model MS-7681
  Total amount of system memory 16.0 GB RAM
  System type 64-bit operating system
  Number of processor cores 4
  Total size of hard disk(s) 1170 GB
  Disk partition (C 76 GB Free (238 GB Total)
  Disk partition (D 299 GB Free (466 GB Total)
  Disk partition (E 299 GB Free (466 GB Total)
  Media drive (F CD/DVD
  Display adapter type AMD Radeon HD 6900 Series
  Total available graphics memory 9967 MB
        Dedicated graphics memory 2048 MB
        Dedicated system memory 0 MB
        Shared system memory 7919 MB
  Display adapter driver version
  Primary monitor resolution 1680x1050
  DirectX version DirectX 10
  Network Adapter Realtek PCIe GBE Family Controller
  The gaming graphics score is based on the primary graphics adapter. If this system has linked or multiple graphics adapters, some software applications may see additional performance benefits.

Graphics Card
Dual XFX 6950 running in crossfire.

AMD Catalyst Driver Version, and Driver History
Driver version 9.2.00 Date 9/27/12

Catalyst version 2012.0928.1532.26058

Operating System
Windows 7 Professional

64 bit


Issue Details
While playing mechwarrior online I am getting the error generated above.  This is causing explorer.exe to crash and restart.  This typically happens after I complete a match and go back to the select mech window for the next match.  Once the problem starts however it is much more persistant a may happen while in game as well.

Motherboard or System Make & Model
Listed above

Power Supply


Display Device(s) and Connection(s) Used
1 x 22 inch monitor via DVI cable. 

Applications and Games

MechWarrior Online
Current patch level

CPU Details

Listed above

Motherboard BIOS Version
- the BIOS version is displayed as soon as your system is powered on (ex: ASUS BIOS 1015)

System Memory Type & Amount
2 sets of G.Skill equalling 16 gigs


Additional Hardware
Samsung SSD 830 series

Additional Details
I have reloaded the operating system and the game.  Made sure I installed only the latest ATI/AMD driver from AMD site.

This problem is still apparent but only in this game.  Unsure where the conflict is to try and repair it.  Or if this is part of a driver I am not necessarily using so I can uninstall this portion and prevent explorer.exe from crashing and restarting.


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