Error generated
Faulting application name: Explorer.EXE, version: 6.1.7601.17567, time stamp: 0x4d672ee4
Faulting module name: atiumd64.dll, version: 9.14.10.926, time stamp: 0x5064fc85
Exception code: 0xc0000005
Fault offset: 0x000000000019088b
Faulting process id: 0x10b4
Faulting application start time: 0x01cddc70537ef467
Faulting application path: C:\Windows\Explorer.EXE
Faulting module path: C:\Windows\system32\atiumd64.dll
Report Id: 016a6acf-4864-11e2-a6de-6c626de6baea
While playing MechWarrior Online I sometimes get windows crashes due to atiumd64.dll.
I have reloaded the operating system and it still occurs even after reload.
| Component |
Details |
Subscore |
Base score |
| Processor |
Intel(R) Core(TM) i5-2500K CPU @ 3.30GHz |
7.5 |
| 7.4 |
| Determined by lowest subscore |
|
| Memory (RAM) |
16.0 GB |
7.8 |
| Graphics |
AMD Radeon HD 6900 Series |
7.6 |
| Gaming graphics |
9967 MB Total available graphics memory |
7.6 |
| Primary hard disk |
76GB Free (238GB Total) |
7.4 |
| Windows 7 Professional |
| System |
|
| |
Manufacturer |
MSI |
| |
Model |
MS-7681 |
| |
Total amount of system memory |
16.0 GB RAM |
| |
System type |
64-bit operating system |
| |
Number of processor cores |
4 |
|
| Storage |
|
| |
Total size of hard disk(s) |
1170 GB |
| |
Disk partition (C |
76 GB Free (238 GB Total) |
| |
Disk partition (D |
299 GB Free (466 GB Total) |
| |
Disk partition (E |
299 GB Free (466 GB Total) |
| |
Media drive (F |
CD/DVD |
|
| Graphics |
|
| |
Display adapter type |
AMD Radeon HD 6900 Series |
| |
Total available graphics memory |
9967 MB |
| |
Dedicated graphics memory |
2048 MB |
| |
Dedicated system memory |
0 MB |
| |
Shared system memory |
7919 MB |
| |
Display adapter driver version |
9.2.0.0 |
| |
Primary monitor resolution |
1680x1050 |
| |
DirectX version |
DirectX 10 |
|
| Network |
|
| |
Network Adapter |
Realtek PCIe GBE Family Controller |
|
| Notes |
|
| |
The gaming graphics score is based on the primary graphics adapter. If this system has linked or multiple graphics adapters, some software applications may see additional performance benefits. |
|
Graphics Card
Dual XFX 6950 running in crossfire.
AMD Catalyst Driver Version, and Driver History
Driver version 9.2.00 Date 9/27/12
Catalyst version 2012.0928.1532.26058
Operating System
Windows 7 Professional
64 bit
SP1
Issue Details
While playing mechwarrior online I am getting the error generated above. This is causing explorer.exe to crash and restart. This typically happens after I complete a match and go back to the select mech window for the next match. Once the problem starts however it is much more persistant a may happen while in game as well.
Motherboard or System Make & Model
Listed above
Power Supply
PSU KINGWIN|LZ-1000 1000W RT
Display Device(s) and Connection(s) Used
1 x 22 inch monitor via DVI cable.
Applications and Games
MechWarrior Online
Current patch level
CPU Details
Listed above
Motherboard BIOS Version
- the BIOS version is displayed as soon as your system is powered on (ex: ASUS BIOS 1015)
System Memory Type & Amount
2 sets of G.Skill equalling 16 gigs
MEM 4Gx2|G.SKILL F3-12800CL9D-8GBXL
Additional Hardware
Samsung SSD 830 series
Additional Details
I have reloaded the operating system and the game. Made sure I installed only the latest ATI/AMD driver from AMD site.
This problem is still apparent but only in this game. Unsure where the conflict is to try and repair it. Or if this is part of a driver I am not necessarily using so I can uninstall this portion and prevent explorer.exe from crashing and restarting.
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12/17/2012 11:41 AM
