 03/18/2013 10:02 AM
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~Divine~Wind~ Peon
Posts: 43
Joined: 02/28/2013
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Has anyone that had the difficulty with their Tomb Raider code received a Bioshock key yet?
I see on a few forums that these have started to arrive and Im really hoping we don't have the whole shenanigans with these too 
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03/18/2013 09:15 PM
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Marc@AMD Forum Moderator
Posts: 390
Joined: 07/30/2012
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I created a new thread to address the upcoming release of Bioshock: Infinite, and the distribution of the game-keys for it. That thread is stickied at the top of this category, here:
I will still be monitoring this thread too.
;Marc
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AMD Customer Care
The information presented in this document is for informational purposes only and may contain technical inaccuracies, omissions and typographical errors. Links to third party sites are for convenience only, and no endorsement is implied
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03/20/2013 10:41 AM
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noble118 Peon
Posts: 9
Joined: 02/27/2013
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Finally got a working code for Crysis 3 lastnight huge thanx to Marc@AMD for all his efforts hoopefully all goes well with BioShock......
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03/20/2013 10:44 AM
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~Divine~Wind~ Peon
Posts: 43
Joined: 02/28/2013
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Jesus wept made thats pretty damn shoddy.
Makes me even mor concerned how long it may take for the bioshock keys lol
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03/21/2013 01:41 AM
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mas0christ Peon
Posts: 1
Joined: 03/21/2013
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I purchased my card in February and here we are at the end of March and I still haven't even received my bioshock key at all. I emailed support@amd4u on march 1st and never received a response from them. so I emailed them again tonight and hopefully they get back to me soon.
I purchased from newegg.com and I'm hoping to get my bioshock infinite code soon as the game will be out soon and I want to play it.
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03/21/2013 02:47 AM
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AndyCH Peon
Posts: 23
Joined: 02/27/2013
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Originally posted by: mas0christ I purchased my card in February and here we are at the end of March and I still haven't even received my bioshock key at all. I emailed support@amd4u on march 1st and never received a response from them. so I emailed them again tonight and hopefully they get back to me soon.
I purchased from newegg.com and I'm hoping to get my bioshock infinite code soon as the game will be out soon and I want to play it.
lol the game comes out March 26th pal. they just started going out this week
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03/21/2013 07:13 PM
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mrbill317 Peon
Posts: 8
Joined: 02/19/2013
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To put some of the Crysis 3 people at ease. I received my Bioshock code the other day and put it right into steam and WOW it didnt say used already.
Good luck to others.
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03/24/2013 05:02 AM
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Sully-UK Peon
Posts: 2
Joined: 03/07/2013
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I received my Bioshock key yesterday and activated it in Steam with no problems. But the email contained the same Tomb Raider key as previously advised which does not work.
The Never Settle promotion was a deciding factor in me choosing between the AMD card I purchased and the NVIDIA equivalent. I'm especially disappointed because I wanted to play Tomb Raider as a day 1 release.
It's almost 3 weeks since I originally contacted support and still nothing but an automated reply.
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04/20/2013 06:59 AM
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fragglerok Peon
Posts: 2
Joined: 04/20/2013
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This issue is still not resolved, like others i got a used crysis 3 key, like others mailed amd support and no response for over a week. bioshock key works fine though. pretty dispointed with thia to be honest, the games were the reason i went with AMD over nvidia
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04/22/2013 11:21 AM
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fragglerok Peon
Posts: 2
Joined: 04/20/2013
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new working code recived today
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04/22/2013 01:28 PM
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Marc@AMD Forum Moderator
Posts: 390
Joined: 07/30/2012
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Originally posted by: fragglerok new working code recived today Very good to hear.
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AMD Customer Care
The information presented in this document is for informational purposes only and may contain technical inaccuracies, omissions and typographical errors. Links to third party sites are for convenience only, and no endorsement is implied
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05/02/2013 09:18 AM
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gareth170 Peon
Posts: 37
Joined: 10/07/2007
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hi
i registered my code today which is for 6 games, if received 5 game codes via 1 email but i haven't received the crysis 3 code.in the email it's says
Crysis 3 - EA Origin download
We will be sending you a download code for Crysis 3 as soon as the code is available. You will receive a follow up email that contains a game key that will grant you access to this amazing PC game.
Crysis 3 release date is on or before February 19, 2013*
(actual release date will vary by country)
i want to know is there a issue or do i just need to wait?
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Asrock Z68 Extreme4 Gen3 | i7-2700K @ 4.6ghz | 8GB 1600 | 6990
8 HDD & Crucial RealSSD M4 128GB | 2 DVD±RW Drives | Blu-Ray Rewriter | Zalman ZM-MFC2 Multi Fan Controller | Corsair AX1200 1200w | Win 8 pro 64bit | Samsung 46" 3d tv | HAF-X | Samsung S III phone
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05/02/2013 09:27 AM
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Marc@AMD Forum Moderator
Posts: 390
Joined: 07/30/2012
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At this time, I am not aware of any issues with Crysis 3 game-keys. The game was released a while ago, so you should have received the key in the e-mail.
Please contact the AMD4U Support Team. E-mail address is support@amd4u.com
;Marc
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AMD Customer Care
The information presented in this document is for informational purposes only and may contain technical inaccuracies, omissions and typographical errors. Links to third party sites are for convenience only, and no endorsement is implied
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05/02/2013 09:31 AM
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gareth170 Peon
Posts: 37
Joined: 10/07/2007
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Originally posted by: Marc@AMD At this time, I am not aware of any issues with Crysis 3 game-keys. The game was released a while ago, so you should have received the key in the e-mail. Please contact the AMD4U Support Team. E-mail address is support@amd4u.com
;Marc
ok. what do i include in the email?
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Asrock Z68 Extreme4 Gen3 | i7-2700K @ 4.6ghz | 8GB 1600 | 6990
8 HDD & Crucial RealSSD M4 128GB | 2 DVD±RW Drives | Blu-Ray Rewriter | Zalman ZM-MFC2 Multi Fan Controller | Corsair AX1200 1200w | Win 8 pro 64bit | Samsung 46" 3d tv | HAF-X | Samsung S III phone
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05/02/2013 01:01 PM
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Marc@AMD Forum Moderator
Posts: 390
Joined: 07/30/2012
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I would recommend to include:
> detailed description of the issue
> first and last name
> coupon-code
> e-mail used when you redeemed the coupon-code
> maybe a scan/copy of purchase receipt for graphics card
;Marc
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AMD Customer Care
The information presented in this document is for informational purposes only and may contain technical inaccuracies, omissions and typographical errors. Links to third party sites are for convenience only, and no endorsement is implied
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05/02/2013 03:55 PM
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gareth170 Peon
Posts: 37
Joined: 10/07/2007
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Originally posted by: Marc@AMD I would recommend to include: > detailed description of the issue > first and last name > coupon-code > e-mail used when you redeemed the coupon-code > maybe a scan/copy of purchase receipt for graphics card ;Marc
i can't scan/copy of purchase receipt for graphics card, because i didn't buy a graphic card... i won those on OCUK forum. amd gave 10 NSR codes to one of the admns to do a competition which i won one.
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Asrock Z68 Extreme4 Gen3 | i7-2700K @ 4.6ghz | 8GB 1600 | 6990
8 HDD & Crucial RealSSD M4 128GB | 2 DVD±RW Drives | Blu-Ray Rewriter | Zalman ZM-MFC2 Multi Fan Controller | Corsair AX1200 1200w | Win 8 pro 64bit | Samsung 46" 3d tv | HAF-X | Samsung S III phone
Edited: 05/03/2013 at 05:24 AM by gareth170
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05/09/2013 08:44 AM
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Marc@AMD Forum Moderator
Posts: 390
Joined: 07/30/2012
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Originally posted by: gareth170 Originally posted by: Marc@AMD I would recommend to include: > detailed description of the issue > first and last name > coupon-code > e-mail used when you redeemed the coupon-code > maybe a scan/copy of purchase receipt for graphics card ;Marc
i can't scan/copy of purchase receipt for graphics card, because i didn't buy a graphic card... i won those on OCUK forum. amd gave 10 NSR codes to one of the admns to do a competition which i won one.
E-mail them with the specifics you can and explain what you just told me.
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AMD Customer Care
The information presented in this document is for informational purposes only and may contain technical inaccuracies, omissions and typographical errors. Links to third party sites are for convenience only, and no endorsement is implied
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05/15/2013 01:46 PM
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rick_dangerous Peon
Posts: 1
Joined: 05/15/2013
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I tried to redeem my never settle voucher (for bioshock infinite and tombraider) and it told me that the unique ID had already been sent a game key.
I contacted support@amd4u.com and I sent them
- a description of the problem
- a screenshot of the problem
- a photo of my receipt and the voucher
basically all the things mentioned in Marc's post of 05/02/2013. They told me they would investigate and get back to me as soon as possible. This was 2 months ago. I have asked for an update on a regular basis, but I got absolutely no response. 
Now I'm a pretty patient man, but this is getting ridiculous.
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05/15/2013 03:53 PM
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Marc@AMD Forum Moderator
Posts: 390
Joined: 07/30/2012
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Originally posted by: rick_dangerous Now I'm a pretty patient man, but this is getting ridiculous. Couldn't agree more. Something must have gone wrong in getting a reply to you. Please PM me the details below. I'll forward it directly to the AMD4U Support Team to address immediately. > first & last name > coupon-code (if you have still) > e-mail address used ;Marc
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AMD Customer Care
The information presented in this document is for informational purposes only and may contain technical inaccuracies, omissions and typographical errors. Links to third party sites are for convenience only, and no endorsement is implied
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