Topic Title: PowerDirector - Rendering Crash at 11 minutes
Topic Summary: Urgent help needed!
Created On: 03/07/2013 03:40 AM
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 03/07/2013 03:40 AM
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Inuki
Peon

Posts: 2
Joined: 03/04/2013

 

---------------The Problem------------------

When rendering a video file in Powerdirector, regardless of what codecs and containers are used in the project and regardless of what the exported file type is, between 10 minutes 55s and 11 minutes 10 seconds powerdirector crashes.

 

I've been at the problem for 5 days now. I have done a fresh reinstall of windows 7 with only the necessary applications and codec packages (including the AMD codec package) to render a project and the outcome is always the same.

 

I've experimented with Powerdirector's own settings as well as seeking support on their forums and the outcome is always the same, including the windows event manager message.

 

I have taken the Radeon 5970 out and put an Nvidia GTX 580 overclocked in and the application works correctly rendering the entire video with no problems. Once the 5970 is placed back into the machine the problem is once again active.

 

I have used other video editing software, mainly adobe after effects, and rendered a far more stressful project with the Radeon 5970 and it completed the task with no problems. This is with after effects default, none optomized settings. Games are running as usual on the card.

 

Before I reinstalled windows 7 (To fix a Net Framework issue with X split) Powerdirector was working well with the 5970 and rendered with no problems.

 

Please help with this problem as I am losing out on money =)

----------Windows Event Viewer Logs---------

 

 

Fault bucket , type 0

Event Name: BEX64

Response: Not available

Cab Id: 0

 

Problem signature:

P1: PDR11.exe

P2: 11.0.0.2516

P3: 50d066e4

P4: atimpenc64.dll_unloaded

P5: 0.0.0.0

P6: 512d0776

P7: 000007fee1d3ad41

P8: c0000005

P9: 0000000000000008

P10: 

 

Attached files:

C:\Users\Inuki\AppData\Local\Temp\WER8F63.tmp.WERInternalMetadata.xml

 

These files may be available here:

C:\Users\Inuki\AppData\Local\Microsoft\Windows\WER\ReportArchive\AppCrash_PDR11.exe_3f2590afa76fe7f24a0dcc0b53c31643bae8368_1a7eb05a

 

Analysis symbol: 

Rechecking for solution: 0

Report Id: 2f42784d-8700-11e2-987a-20cf30361300

Report Status: 1

 

----------------------------------------

 

Faulting application name: PDR11.exe, version: 11.0.0.2516, time stamp: 0x50d066e4

Faulting module name: atimpenc64.dll_unloaded, version: 0.0.0.0, time stamp: 0x512d0776

Exception code: 0xc0000005

Fault offset: 0x000007fee1d3ad41

Faulting process id: 0x17a8

Faulting application start time: 0x01ce1b0b380de376

Faulting application path: D:\PowerDirector 11\PowerDirector11\PDR11.exe

Faulting module path: atimpenc64.dll

Report Id: 2f42784d-8700-11e2-987a-20cf30361300

-------------------------------------------------------

Radeon HD 5970 -not overclocked

Catalyst 13.2 and many other versions (12.1, 13.1 13.2 beta tested)

Windows 7 Ultimate 64 bit

 

Time of this report: 3/5/2013, 21:21:34

       Machine name: INUKI-PC

   Operating System: Windows 7 Ultimate 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.130104-1431)

           Language: English (Regional Setting: English)

System Manufacturer: System manufacturer

       System Model: System Product Name

               BIOS: BIOS Date: 08/26/10 17:43:02 Ver: 08.00.15

          Processor: Intel(R) Core(TM) i7 CPU       X 980  @ 3.33GHz (12 CPUs), ~3.3GHz

             Memory: 24576MB RAM

Available OS Memory: 24568MB RAM

          Page File: 4701MB used, 44431MB available

        Windows Dir: C:\Windows

    DirectX Version: DirectX 11

 

 

 

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