Topic Title: Black screen, gray with vertical stripes in game
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Created On: 03/24/2013 12:38 AM
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 03/24/2013 12:38 AM
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Posts: 1
Joined: 02/16/2013

Graphics Card
- ASUS Radeon HD7970-DC2-3GD5)
- Stock 

AMD Catalyst Driver Version, and Driver History
- include driver version currently used, and version(s) tested previously

Operating System
- 32-bit/64-bit; Service Pack, etc..
- include details about additional operating systems also tested

Issue Details
- include specifics on symptoms, and steps to reproduce the issue
- describe in detail the issue experienced
- for 3D Games, please include details of your in-game graphics settings (ex: Anti-Aliasing, VSync, etc..)
- links to videos or pictures that may demonstrate your issue

Motherboard or System Make & Model
- include the specific brand & model (ex: DELL XPS 8500, or ASUS M4A88TD-V)

Power Supply

- include specific brand & model with output wattage
- a link to the manufacturer’s product page with specifications, or a picture of the unit’s label is helpful

Display Device(s) and Connection(s) Used
- include specific brand & model (ex:  DELL U2411)
- include specifics about any cables, adapters, splitters, hubs, used

Applications and Games

- list out all applications and games where the issue is occurring
- include details about version or patch numbers

CPU Details
- include model, speed, number of cores (ex: AMD Phenom II x4 965 Black Ed.)
- if any over-clocking is being done provide details about it (ex: multiplier, voltages, clock speeds, and the application used to over-clock)

Motherboard BIOS Version
- the BIOS version is displayed as soon as your system is powered on (ex: ASUS BIOS 1015)

System Memory Type & Amount
- include specific brand & model

Additional Hardware
- 1 SSD Kingston +200

- 1 sound blaster titanium HD

Additional Details
- clear instalation windows 7 x64
- memorys check OK

- i7 3930k check ok

PC config

Asus rampage IV extreme

I7 3930k (watercooler and stock)

32 gb corsair vegeance 1600

PS Corsair 1200I

Temps is 35ºC

i have some randons freezes in game with black screen some time gray screen with white stripes.

I can hear the sound come from teamspeak or music but i can't press Ctrl + alt + del or ALT + TAB i need go to case and hard reset.

Need help 3 month try solve this but nothing.

 04/11/2013 08:06 AM
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Posts: 4
Joined: 02/25/2013


I had this problem for 2 or 3 years and finally i could fix it yesterday .

My problem was this :


Display driver amdkmdap stopped responding and has successfully recovered.


If you have same problem , there are many ways to fix it .

Check these links :


But I couldn't fix this issue with these ways because my Graphics Card was overclocked with Bios .

So I underclocked (Downclocked) it to default Gpu and Memory voltages With ATi Tray Tools and issue fixed . :-)


ATi Tray Tools Latest Version :


You can check Event Veiwer log files for the reason leading to this issue .

Follow the steps to open Event Viewer :


a)      Press Windows and x key together .

b)      Click on Event Viewer.


Goodluck ;-)

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