Topic Title: Never Winter Online Texture and PC crash
Topic Summary: Texture flickers, PC Crash
Created On: 05/02/2013 10:43 PM
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 05/02/2013 10:43 PM
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Synoke
Peon

Posts: 11
Joined: 04/13/2013

Just thought I'd bring this up, but with my game I am having issues with the textures which flicker green sometimes or red. Twice prior to that it crashed my PC twice and I am not sure if it could be a issue with the software or not. I do know prior I had crashes in all my games I played wich was resloved in a driver conflict issue. I am using the 13.4 drivers etc.

Intel Core i5-3570K Ivy Bridge 3.4GHz (3.8GHz Turbo) LGA 1155 77W Quad-Core Desktop Processor

2 x G.SKILL Ripjaws Z Series 8GB (2 x 4GB) 240-Pin DDR3 SDRAM DDR3 2400 (PC3 19200) Desktop Memory Model

GIGABYTE GV-R797OC-3GD Radeon HD 7970 3GB 384-bit GDDR5 PCI Express 3.0 x16

XFX PRO850W XXX Edition Semi-Modular 80 Plus Silver Certified 850 Watt Active PFC Power Supply

ASUS Maximus V Formula/Assassins C3 LGA 1155 Intel Z77 HDMI SATA 6Gb/s USB 3.0 Extended ATX Intel Motherboard


here is teh crash log I got from "who crashed.exe"

On Thu 5/2/2013 11:23:20 AM GMT your computer crashed
crash dump file: C:\WINDOWS\Minidump\050213-13062-01.dmp
This was probably caused by the following module: atikmpag.sys (atikmpag+0xAB38)
Bugcheck code: 0x116 (0xFFFFFA800E10C4D0, 0xFFFFF8800426FB38, 0xFFFFFFFFC0000001, 0x3)
Error: VIDEO_TDR_ERROR
file path: C:\WINDOWS\system32\drivers\atikmpag.sys
product: AMD driver
company: Advanced Micro Devices, Inc.
description: AMD multi-vendor Miniport Driver
Bug check description: This indicates that an attempt to reset the display driver and recover from a timeout failed.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: atikmpag.sys (AMD multi-vendor Miniport Driver, Advanced Micro Devices, Inc.).
Google query: Advanced Micro Devices, Inc. VIDEO_TDR_ERROR



On Thu 5/2/2013 10:23:48 AM GMT your computer crashed
crash dump file: C:\WINDOWS\Minidump\050213-14328-01.dmp
This was probably caused by the following module: atikmpag.sys (atikmpag+0xAB38)
Bugcheck code: 0x116 (0xFFFFFA800DCC9190, 0xFFFFF880042A7B38, 0xFFFFFFFFC0000001, 0x3)
Error: VIDEO_TDR_ERROR
file path: C:\WINDOWS\system32\drivers\atikmpag.sys
product: AMD driver
company: Advanced Micro Devices, Inc.
description: AMD multi-vendor Miniport Driver
Bug check description: This indicates that an attempt to reset the display driver and recover from a timeout failed.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: atikmpag.sys (AMD multi-vendor Miniport Driver, Advanced Micro Devices, Inc.).
Google query: Advanced Micro Devices, Inc. VIDEO_TDR_ERROR



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 05/03/2013 04:16 AM
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zipsi
Elite

Posts: 1046
Joined: 11/22/2010

On its website it says its in open beta, you should wait for full version to be clear of issues.



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Intel I7 3770K @ 4.5ghz, Cooler Master Hyper 212 Evo, Gigabyte Z77X-UD3H, Gigabyte HD7970 ghz edition, 4x4gb Kingston HyperX Beast 2133mhz, Seasonic Platinum 860, Samsung 840 Pro 256gb, OCZ Vertex 4 128gb, WD Black 1TB, WD Green 3TB+1.5TB, ASUS Xonar Essence ST, ASUS VE278Q, Windows 3.11
 05/04/2013 02:40 AM
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Synoke
Peon

Posts: 11
Joined: 04/13/2013

Actually, with Perfect World Entertainment, Open Beta is actually "LIVE" for them. Shame to say it. I fixed the issue with going Dx11, and I am not the only person with the crashing etc. Geforce Users don't have the issue so it seems it's a AMD Driver with game issue at the moment.



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 05/04/2013 09:27 AM
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stumped
Wizard

Posts: 7246
Joined: 11/13/2009

You need to submit/furnish/report this issue to AMD. There is a form on each driver download page that pertains to that particular driver version for that very purpose. There is also a AMD global contact article in the "How-to and FAQ" section of this gaming forum with e-mail and telephone contact info for whatever country you live in. This is a gaming forum. A peer-to-peer gaming forum. No amount of squealing will get any results. All that come to this forum are users..not AMD engineers. That's the way it is. My question would be why in the world you would want to play any pc game in DX9 rather than DX11. Other than that, TDR errors are generally known to be caused by Windows. There are many articles in this forum on how to increase Windows TDR threshold from its default setting...or just use google. Also, I would question when the last time was that you updated your 1. bios and 2. your Intel software. Intel has a search tool for drivers and software > https://downloadcenter.intel.com/default.aspx

edit: How to change TDR values > http://forums.amd.com/game/messageview.cfm?catid=440&threadid=165295&highlight_key=y&keyword1=tdr



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Intel I7 960 @ 3.87ghz *Intel DX58SO *HIS HD6970 2gb *Corsair TX650M *2x4gb Corsair XMS3 *WD Black 1TB *Windows 7 Home Premium 64bit ***Asus N71Jq laptop *Intel I7 720QM Processor *Mobility Radeon HD5730 1gb *8gb Ram *Windows 7 64bit ** Toshiba P75-A7200 * Intel I7-4700MQ * Windows 8.1 64bit


 


 * A clear conscience is usually a sign of bad memory *



Edited: 05/04/2013 at 10:17 AM by stumped
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