Topic Title: No Game Codes
Topic Summary: Where do you get the Game Codes?
Created On: 08/02/2013 05:37 PM
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 08/02/2013 05:37 PM
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Robbicello
Peon

Posts: 2
Joined: 08/02/2013

We bought a XFX Radeon HD 7970 Double D Video Card - 3GB GDDR5 at Tiger Direct. We have checked inside the box and found nothing.  We also did not receive any emails.

Where do we get our gaming codes?



Edited: 08/02/2013 at 06:00 PM by Robbicello
 08/02/2013 09:21 PM
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-rascal-
Farming Materials

Posts: 538
Joined: 01/15/2011

From experience...

  • Shortly after your purchase (a day or two later), you should receive an e-mail from your retailer. The e-mail with indicate your purchase was valid for the "Never Settle" Promotion, and a unique code will be provided in the e-mail.
  • The e-mail will provide insutrctions & a link to AMD's website.
  • Go to the website and submit the unit code
  • A short time later (another day or two), you should receive an e-mail from AMD with the applicable game codes in the e-mail

When did you make your purchase? It may just take some time for TigerDirect to get it sorted out...

If it's been a while and you still have not receive an e-mail with the Promo Coupon code, give TigerDirect a call / e-mail, and see if they can fix this.

You may then go to the section of the forum here http://forums.amd.com/game/categories.cfm?catid=468&entercat=y and start a thread; see if Marc@AMD can help you solve this issue. I believe you can contact Marc via PM or e-mail as well...he's very active on the forums here anyways.



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Edited: 08/02/2013 at 09:29 PM by -rascal-
 08/02/2013 10:25 PM
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Robbicello
Peon

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Joined: 08/02/2013

Thanks Rascal!!

We will begin following up with Tiger Direct as it has been 2 weeks now and we have not heard from them yet, they did ask for our email when we purchased the video card.

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