Topic Title: Driver Crashes only in SC2
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Created On: 10/21/2013 10:17 AM
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 10/21/2013 10:17 AM
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davidoof
Peon

Posts: 11
Joined: 10/21/2013

Game: Starcraft 2 without Addon (window Mode)

My System: 2x Radeon 7700OC in crossfire (2 Monitors)

Since about 03/2013 after the Heart of Swarm released and there was a big patch, SC2 crashing about 2 times each hour.

It seems some Driver Crash more often than other Drivers i testest a lot of them release in the last 7 mounts, but all Drivers Crashing. With Catalyst_13.6 (i using atm) after a crash Win7 64bit restart the Driver soon. With the newest Driver there is no fast restart its more like a windows freese, black screen in SC2 wating hours but could do nothing.

 

I alrdy testet all things that beeing in the internet. The only one what helps a little bit is to downgrade the Driver clock. Its regardless if i watch a film same time im playing sc2 (each 1 monitor) or if the 2. Monitor is disabled. The game crash about 2 times each hour.

I can run any other game like Crysis 3 with max settings there is never a driver crash likes this.

 10/30/2013 12:15 PM
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davidoof
Peon

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Joined: 10/21/2013

still no anwer why driver crashing all time in just SC2?

 10/30/2013 12:38 PM
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Vantharas
Polygon Pusher

Posts: 3509
Joined: 03/01/2009

I can play SC2 for hours on end and it never crashes. If other games like Crysis 3 run just fine, you may want to try reinstalling the game. 



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 11/01/2013 06:48 PM
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davidoof
Peon

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Joined: 10/21/2013

in installed AMD_Catalyst_13.11_Betav8.exe for bf4

 

now in sc2 the amd driver also crash, but they dosent restart the run into a blue screen

i hope with this new information you can fix the bug

 

=================================================

Dump File         : 110113-36816-01.dmp

Crash Time        : 01.11.2013 23:29:08

Bug Check String  : 

Bug Check Code    : 0x00000116

Parameter 1       : fffffa80`128d11a0

Parameter 2       : fffff880`07257d7c

Parameter 3       : 00000000`00000000

Parameter 4       : 00000000`0000000d

Caused By Driver  : dxgkrnl.sys

Caused By Address : dxgkrnl.sys+5d140

File Description  : 

Product Name      : 

Company           : 

File Version      : 

Processor         : x64

Crash Address     : ntoskrnl.exe+75bc0

Stack Address 1   : 

Stack Address 2   : 

Stack Address 3   : 

Computer Name     : 

Full Path         : C:\Windows\Minidump\110113-36816-01.dmp

Processors Count  : 4

Major Version     : 15

Minor Version     : 7601

Dump File Size    : 1.391.160

Dump File Time    : 01.11.2013 23:31:30

==================================================

==================================================

Filename          : atikmpag.sys

Address In Stack  : atikmpag.sys+bd7c

From Address      : fffff880`0724c000

To Address        : fffff880`072eb000

Size              : 0x0009f000

Time Stamp        : 0x527021be

Time String       : 29.10.2013 21:59:42

Product Name      : 

File Description  : 

File Version      : 

Company           : 

Full Path         : 

==================================================

==================================================

Filename          : dxgkrnl.sys

Address In Stack  : dxgkrnl.sys+5d140

From Address      : fffff880`072eb000

To Address        : fffff880`073df000

Size              : 0x000f4000

Time Stamp        : 0x51fa153d

Time String       : 01.08.2013 08:58:53

Product Name      : 

File Description  : 

File Version      : 

Company           : 

Full Path         : 

==================================================

 

==================================================

Filename          : dxgmms1.sys

Address In Stack  : dxgmms1.sys+ff13

From Address      : fffff880`10199000

To Address        : fffff880`101df000

Size              : 0x00046000

Time Stamp        : 0x5164dc13

Time String       : 10.04.2013 04:27:15

Product Name      : 

File Description  : 

File Version      : 

Company           : 

Full Path         : 

==================================================

 

roblemsignatur:

  Problemereignisname: BlueScreen

  Betriebsystemversion: 6.1.7601.2.1.0.256.1

  Gebietsschema-ID: 1031

 

Zusatzinformationen zum Problem:

  BCCode: 116

  BCP1: FFFFFA80128D11A0

  BCP2: FFFFF88007257D7C

  BCP3: 0000000000000000

  BCP4: 000000000000000D

  OS Version: 6_1_7601

  Service Pack: 1_0

  Product: 256_1

 11/01/2013 08:16 PM
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WMudrockJr
Overclocker

Posts: 705
Joined: 04/01/2013

As far as fixing the drivers, this is a user forum. The technical details from the crash should be added to the AMD Issue Reporting Form. On the bottom the beta download page is where it is located.

The user here will attempt to help you with work around, but we don't write the driver software.



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AMD A10-5800K, XFX 7850 Ultra OC Edition 975MHz, 16GB RAM, Win 8.1 Pro 64 bit, MSI 7778 motherboard, 500W PSU, HP P7-1235, CCC 13.12 WHQL



Edited: 11/01/2013 at 09:22 PM by WMudrockJr
 11/02/2013 10:30 AM
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davidoof
Peon

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Joined: 10/21/2013

i cant find a bug report forum give me the link please

 11/02/2013 04:57 PM
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davidoof
Peon

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 11/03/2013 06:50 AM
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stumped
Wizard

Posts: 7271
Joined: 11/13/2009

For future reference...every driver download page has a "issue report form". That is so when you report a issue, it is about that particular driver set/version.



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 11/10/2013 03:45 PM
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davidoof
Peon

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Joined: 10/21/2013

thx dosend know it

did 2 blue screens report  

1 with 13.9 and 2. with 13.11 beta...

 

well only sc2 from all games crash into a blue screen

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