Topic Title: Battlefield 4 - Non paged memory leak
Topic Summary: Memory leak causes game stutter / crash
Created On: 10/31/2013 03:58 AM
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 10/31/2013 03:58 AM
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Groove
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My rig: Inter i7-920, Radeon 5870, 16 GB RAM.

 

My Problem: After some BF4 gaming, the game started to get low FPS and suddenly crashed. I did some investigation and the conclusion is that my PC runs out of memory, which is being used by non paged memory.

Running poolmon, it says that "MINI" is the driver causing the issues. MINI is using 13 GB of RAM.

I tried Catalyst 13.9 and some newer beta drivers, with all the problem occures - sometimes very fast and sometimes after an hour or so. It seems to me that something "triggers" the memory leak inside BF4.

Unfortunately after closing BF4 the memory usage is still very high (98%) as the used RAM is not being released.

I don't have the problem with any other games.

 10/31/2013 11:54 AM
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Earnhardt
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From what I have heard from others playing Bf4,its a BF4 issue.



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 10/31/2013 01:11 PM
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Vantharas
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Yep Massive memory leak in BF4 atm.



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 10/31/2013 09:23 PM
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Cayote
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Originally posted by: Groove My rig: Inter i7-920, Radeon 5870, 16 GB RAM.

 

 

 

My Problem: After some BF4 gaming, the game started to get low FPS and suddenly crashed. I did some investigation and the conclusion is that my PC runs out of memory, which is being used by non paged memory.

 

Running poolmon, it says that "MINI" is the driver causing the issues. MINI is using 13 GB of RAM.

 

I tried Catalyst 13.9 and some newer beta drivers, with all the problem occures - sometimes very fast and sometimes after an hour or so. It seems to me that something "triggers" the memory leak inside BF4.

 

Unfortunately after closing BF4 the memory usage is still very high (98%) as the used RAM is not being released.

 

I don't have the problem with any other games.

 

 

Got the same problem using a HD 6950, From what I've seen on forums the HD 6950 has the issue the most, something that might have worked (didn't test long enough to know) is that you monitor your poolmon.exe while playing BF4 untill you notice that the nonp is getting high again, (or just monitor your memory in task manager) and then close the game, and start another one. seemed to be able to play 5 maps in a row on Team Deathmatch. Can't be 100% sure if this works, but it might be worth a try. 

 11/01/2013 10:27 AM
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Earnhardt
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Originally posted by: Cayote
Originally posted by: Groove My rig: Inter i7-920, Radeon 5870, 16 GB RAM.

 

   

My Problem: After some BF4 gaming, the game started to get low FPS and suddenly crashed. I did some investigation and the conclusion is that my PC runs out of memory, which is being used by non paged memory.

 

Running poolmon, it says that "MINI" is the driver causing the issues. MINI is using 13 GB of RAM.

 

I tried Catalyst 13.9 and some newer beta drivers, with all the problem occures - sometimes very fast and sometimes after an hour or so. It seems to me that something "triggers" the memory leak inside BF4.

 

Unfortunately after closing BF4 the memory usage is still very high (98%) as the used RAM is not being released.

 

I don't have the problem with any other games.

 

 

Got the same problem using a HD 6950, From what I've seen on forums the HD 6950 has the issue the most, something that might have worked (didn't test long enough to know) is that you monitor your poolmon.exe while playing BF4 untill you notice that the nonp is getting high again, (or just monitor your memory in task manager) and then close the game, and start another one. seemed to be able to play 5 maps in a row on Team Deathmatch. Can't be 100% sure if this works, but it might be worth a try. 

havent had any issues with my crossfired 6950's,ultra @1920x1200 it will come down to about 35fps(using the ingame fps),but still smooth even there.

Its a pretty odd thing,some people seem to be having a lot of issues with the game,while others are running it fine.



-------------------------

AMD Phenom II 1100t @4.0Ghz /Asus sabertooth 990fx/2x Gigabyte 3G 7950's in crossfire/500G samsung 840 ssd/16G G-Skill Ripjaw 1600/2-samsung 24" monitors 1920X1200/Corsair AX1200W psu/W7 pro 64,G19 keyboard,Roccat kone pure mouse,Cooler master HAF932,Corsair H100i water cooler,Zalman ram cooler.Sound Blaster X-Fi Titanium Fatal1ty Champion Series,Logitech Z5500 speakers,Roccat Kave 5.1 headset.

 11/02/2013 05:59 PM
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bwat47
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Originally posted by: Earnhardt
Originally posted by: Cayote
Originally posted by: Groove My rig: Inter i7-920, Radeon 5870, 16 GB RAM.

 

 

 

   

 

My Problem: After some BF4 gaming, the game started to get low FPS and suddenly crashed. I did some investigation and the conclusion is that my PC runs out of memory, which is being used by non paged memory.

 

 

 

Running poolmon, it says that "MINI" is the driver causing the issues. MINI is using 13 GB of RAM.

 

 

 

I tried Catalyst 13.9 and some newer beta drivers, with all the problem occures - sometimes very fast and sometimes after an hour or so. It seems to me that something "triggers" the memory leak inside BF4.

 

 

 

Unfortunately after closing BF4 the memory usage is still very high (98%) as the used RAM is not being released.

 

 

 

I don't have the problem with any other games.

 

 

 

 

 

 

Got the same problem using a HD 6950, From what I've seen on forums the HD 6950 has the issue the most, something that might have worked (didn't test long enough to know) is that you monitor your poolmon.exe while playing BF4 untill you notice that the nonp is getting high again, (or just monitor your memory in task manager) and then close the game, and start another one. seemed to be able to play 5 maps in a row on Team Deathmatch. Can't be 100% sure if this works, but it might be worth a try. 

 

 

havent had any issues with my crossfired 6950's,ultra @1920x1200 it will come down to about 35fps(using the ingame fps),but still smooth even there.

 

Its a pretty odd thing,some people seem to be having a lot of issues with the game,while others are running it fine.

 

 

A ton of AMD users are having this issue, particularly with 6xxx series cards. Its unclear whether its a BF4 Issue or an AMD driver issue (could be a driver bug only triggered by BF4 for example). Whats really rage-inducing is that so many people have that issue yet there has been ZERO awknoledgement from either AMD or DICE.

Here's a massive thread on the ea forums: http://answers.ea.com/t5/Battlefield-4/BF4-PC-Memory-leaking-94-Memory-usage-with-12GB/td-p/1731447/highlight/false

 

If this keeps going on with zero awknoledgement from either party I'm buying an nvidia card and getting a refund for bf4  and staying away from both DICE and AMD in the future /rant

 

I've got an 6950 2gb and windows 8.1 and am running into this way too often. Will be playing for a while but all the sudden it will become super laggy and task manager shows non-paged pool using all my 16 gigs of memory, and only way to fix it is a reboot. its ridiculous.

 11/02/2013 06:24 PM
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WMudrockJr
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From what I have heard it is everyone not just a particular graphics card. Stumped posted this article earlier.

http://guide4games.net/battlefield-4-pc-crashes-multiplayer-issues-performance-freezes-fixes/



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AMD A10-5800K, XFX 7850 Ultra OC Edition 975MHz, 16GB RAM, Win 8.1 Pro 64 bit, MSI 7778 motherboard, 500W PSU, HP P7-1235, CCC 13.12 WHQL

 11/02/2013 08:02 PM
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bwat47
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Originally posted by: WMudrockJr From what I have heard it is everyone not just a particular graphics card. Stumped posted this article earlier.

 

http://guide4games.net/battlefield-4-pc-crashes-multiplayer-issues-performance-freezes-fixes/

 

I don't see anything about this memory leak in that article.

 11/02/2013 09:39 PM
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WMudrockJr
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Here is another article regarding EA game.

http://www.ibtimes.com/battlefield-4-bugs-fixes-ea-dice-responds-bf4-player-frustrations-game-client-server-crashes-1452382

I don't think any of the users here are going to fix it, but I think EA and graphics device driver techs know about it. It will just take time and sweat.



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 11/02/2013 10:16 PM
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Maxes21
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If this keeps going on with zero awknoledgement from either party I'm buying an nvidia card and getting a refund for bf4  and staying away from both DICE and AMD in the future /rant

 

 

 

I've got an 6950 2gb and windows 8.1 and am running into this way too often. Will be playing for a while but all the sudden it will become super laggy and task manager shows non-paged pool using all my 16 gigs of memory, and only way to fix it is a reboot. its ridiculous.

 

I am right now deciding if tomorrow if i am going to go buy GTX 760 4g to replace my cross fire 6870.  Proformance test is suggesting i am getting "3000" with them, and for $289 i can get a ftw version.  I could get a R9 280 for $340, but will i still crash every "litteral" 5 minute's?  AMD+ATI user since i bought my first ati readon 9800.  It will depend if i have time on sunday.  

 

 11/02/2013 10:21 PM
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stumped
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Check back and let us know how the Nvidia card works out for you.

BTW:"" Battlelog, the social platform, server browser and load out configuration tool and website for “BF4,” has also had its fair share of minor issues including a memory leak issue. The developers behind Battlelog were aware of the issue and have performed an update on the platform, which includes a fix for the memory leak.""

http://www.ibtimes.com/battlefield-4-bugs-problems-bf4-issues-missing-features-possible-fixes-patches-1445972

And don't miss Redditt > http://www.reddit.com/r/battlefield_4/comments/1pg545/anyone_else_getting_non_stop_crashes/



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* A clear conscience is usually a sign of bad memory *



Edited: 11/02/2013 at 10:34 PM by stumped
 11/02/2013 11:10 PM
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bwat47
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Originally posted by: stumped Check back and let us know how the Nvidia card works out for you.

 

BTW:"" Battlelog, the social platform, server browser and load out configuration tool and website for “BF4,” has also had its fair share of minor issues including a memory leak issue. The developers behind Battlelog were aware of the issue and have performed an update on the platform, which includes a fix for the memory leak.""

 

http://www.ibtimes.com/battlefield-4-bugs-problems-bf4-issues-missing-features-possible-fixes-patches-1445972

 

And don't miss Redditt > http://www.reddit.com/r/battlefield_4/comments/1pg545/anyone_else_getting_non_stop_crashes/

 

 

The battlelog 'memory leak' has absolutely nothing to do with this. This isn't about the BF4 process or the browser process using a lot of memory.

 

what happens is the "non-paged pool" memory usage rises until all memory on the system is used and the entire system becomes unresponsive until you FULLY REBOOT. My system has 16 gigs of ram and this issue still quickly renders it unusable when it happens.

a non-paged pool memory leak indicates a driver level issue.

Some users investigated what is causing the issue causing this and traced it to the "MINI" drivertag using poolmon.exe, which in turn leads to "atikmdag.sys", a part of the AMD driver. This issue is definitely in some way related to the AMD driver.

What is really frustrating me is that DICE or AMD has not awknowledged this particular issue at all. DICE have awknowledged some totally separate issues, such as the battlelog issue, server crashes, and game crashes, and AMD fixed one crash in the latest beta driver, but there's been absolutely no awknowledgement about this paged-pool memory leak thats affecting many users.



Edited: 11/02/2013 at 11:20 PM by bwat47
 11/03/2013 12:51 AM
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Maxes21
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Originally posted by: stumped Check back and let us know how the Nvidia card works out for you.

 

BTW:"" Battlelog, the social platform, server browser and load out configuration tool and website for “BF4,” has also had its fair share of minor issues including a memory leak issue. The developers behind Battlelog were aware of the issue and have performed an update on the platform, which includes a fix for the memory leak.""

 

http://www.ibtimes.com/battlefield-4-bugs-problems-bf4-issues-missing-features-possible-fixes-patches-1445972

 

And don't miss Redditt > http://www.reddit.com/r/battlefield_4/comments/1pg545/anyone_else_getting_non_stop_crashes/

 

Thats is what i mean, what will be the difference for today? Experiencing my drivers crashing every 5 min in bf4, or something a little more stable?  understanding the issues are global, i'm seem to be impacted a little worse them most.  Using GPU bench mark sites, my personal pc Performance Test and my pricepoint is the only reason why i'm comparing the two cards.  I'm not eager to switch and i understand this issue is not AMD related, i'm due for a upgrade.  Also making a post in a educated forum while there is time  before a purchase wont hurt.  

Side question - Is anyone freezing litterally within 5 minutes almost all the time(90%+)? Reading over the weekend shows alot of assuptions towards the 6800 series.

My symptoms are, Frozen screen and if i alt tab, AMD recovered from driver crash, BF4 crashed.  HD 6870 Cross fired, benchedmarked at 3052.  Opinions

 

 

 11/03/2013 09:06 AM
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CobraSA
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playing bf4 on hd 7870 (ie recommended config) and massive framerate issue, even on the loweste display settings the internal bf4 test still says the performances are too poor

I know amd doesn't give a damn about anything anymore, or more precisely, they don't want to care since caring has a cost, just reporting to those who'd want to try this game with a similar card



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 11/03/2013 10:45 AM
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Vantharas
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Um AMD has this game as one of AMD's never settle titles. There gonna fix it. 

Here's Beta 8 which you are more then welcome to try out for BF4 support. Its aimed at fixing bf crash's and improving crossfire scaling 20%+ 

http://www.guru3d.com/news_story/download_amd_catalyst_13_11_beta_8.html



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 11/03/2013 11:26 AM
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Maxes21
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Could anyone really suggest a reason why i should spend $50 more for a 3GB 280x (Radeon) vs FTW GTX 760 4GB (EVGA)?  This may be the first Non radeon card i have bought, my choice is really price but i would like to know what are the downsides.  i dont know the differences, i never had issues with my AMD products before.

 

**Edit**, I have done some reading and it appears i have pick to cards that dont completely compare fairly.  The location i am going two sold out of "Radeon HD7970 IceQ X² 3GB GDDR5", but has the R9 280x  IceQ X² 3GB for a higher price.  When i try to talk them down to honor the price, is there ANY difference to justifie a $30-40 price difference?  Thank you.

 



Edited: 11/03/2013 at 11:57 AM by Maxes21
 11/04/2013 10:21 AM
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bwat47
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Originally posted by: Vantharas Um AMD has this game as one of AMD's never settle titles. There gonna fix it. 

 

Here's Beta 8 which you are more then welcome to try out for BF4 support. Its aimed at fixing bf crash's and improving crossfire scaling 20%+ 

 

http://www.guru3d.com/news_story/download_amd_catalyst_13_11_beta_8.html

 

I've already tried that driver. It does indeed fix the "battlefield 4 has stopped working" crashes that I was also occasionally getting, but it does not help with this memory leak at all.

 11/04/2013 10:34 AM
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Earnhardt
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Not everyone is getting the memory leak,or even having isues with BF4.Out of about 15 people in our clan playing BF4,maybe only 2 are having issues(1 is with a new system and GTX780)the rest of us have no issues other than the odd server disconnects.

And All of us are using W7.most are running the latest beta drivers from AMD(except me ,i'm still on the 13.9's)Not sure on the nvidia side what drivers there using.



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AMD Phenom II 1100t @4.0Ghz /Asus sabertooth 990fx/2x Gigabyte 3G 7950's in crossfire/500G samsung 840 ssd/16G G-Skill Ripjaw 1600/2-samsung 24" monitors 1920X1200/Corsair AX1200W psu/W7 pro 64,G19 keyboard,Roccat kone pure mouse,Cooler master HAF932,Corsair H100i water cooler,Zalman ram cooler.Sound Blaster X-Fi Titanium Fatal1ty Champion Series,Logitech Z5500 speakers,Roccat Kave 5.1 headset.

 11/04/2013 01:12 PM
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Marc@AMD
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I know that AMD is aware of this memory-leak issue in Battlefield 4, and it is being addressed at the highest priority possible.

;Marc



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 11/04/2013 04:13 PM
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bwat47
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Originally posted by: Earnhardt Not everyone is getting the memory leak,or even having isues with BF4.Out of about 15 people in our clan playing BF4,maybe only 2 are having issues(1 is with a new system and GTX780)the rest of us have no issues other than the odd server disconnects.

 

And All of us are using W7.most are running the latest beta drivers from AMD(except me ,i'm still on the 13.9's)Not sure on the nvidia side what drivers there using.

 

The issue only appears to effect windows 8, most people running windows 8.1 with an amd 5xxx or 6xxx card appear to be having the memory leak issue. The 6950 in particular appears to be the most commonly effected, most people in that large ea forums thread about the memory leak is running windows 8.1 and radeon 6950.

 

Originally posted by: Marc@AMD I know that AMD is aware of this memory-leak issue in Battlefield 4, and it is being addressed at the highest priority possible.

 

;Marc

 

Good to hear

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