Topic Title: New R9 290; WoW Randomly Crashing
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Created On: 12/24/2013 04:06 AM
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 12/24/2013 04:06 AM
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spazboy
Peon

Posts: 1
Joined: 12/24/2013

Graphics Card
Powercolor R9 290 4GB

AMD Catalyst Driver Version, and Driver History
13.11, 13.12

Operating System
Windows 8.1 64-bit

Issue Details
World of Warcraft will randomly crash. I don't know how to reproduce it because it seems to happen at random times. I will be playing and then suddenly the screen will turn blue with a few horizontal white stripes, sometimes accompanied by a stuttering sound. I should add that it happens once every few hours, but not always at the same times. I can be playing for five minutes and it can happen, or I can play for hours without incident, and suddenly it will happen. However, it occurs enough to where I have not gone a day without it happening at least once.

 

One interesting thing I have discovered with my tweaking of the game, trying to get rid of the problem, is that when the game uses Directx9, the game will crash to a light blue screen, as mentioned above. However, with Directx11, it will crash to a solid red screen.

Motherboard or System Make & Model
ASUS z87 Pro

Power Supply

LEPA g750-mas PLUS gold 750 watt power supply

http://www.lepatek.eu/g-series/

Display Device(s) and Connection(s) Used
ASUS VG248QE

Applications and Games
World of Warcraft

CPU Details
Intel Core i7 4770k 20% overclock

Motherboard BIOS Version
?

System Memory Type & Amount
SSD 256 GB

Additional Hardware
3 case fans, 1 optical drive, NZXT Sentry 2 Fan Controller

Additional Details
Brand New Computer

I have tried tweaking every graphics setting within WoW, as well as messing with some of the gaming/fan speed settings in Catalyst. However, the problem still persists. Please help

 01/18/2014 01:40 PM
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dirtyharp
Peon

Posts: 3
Joined: 01/18/2014

Hey, looks like i have the same problem as you. 
Well, actually i can see stripes on the screen if i doing some on my desktop. But i cant normally play any games... HoN is crashing, Planetside 2 is blinking every 5-10 minutes, then after 1 hour of playing fps falls down to 30 (after 60), so i must restart my PC. Also crashing ARMA3, Battlefield 2142 and Warframe in 1 hour or more. DoTa 2 and LoL has no problems. 
Help, please! 

 01/18/2014 01:43 PM
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dirtyharp
Peon

Posts: 3
Joined: 01/18/2014

I also have R9 290
 intel core i5 3570K

8 Gb memory
Motherboard MSI z77 

 03/03/2014 09:04 AM
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Rad_User_01
Peon

Posts: 2
Joined: 03/03/2014

Exactly the same issue, I have the r9 290 and World of Warcraft crashes randomly regardless the settings.

Is anyone at AMD looking at this issue?

I can update with a Dxdiag but i have  

Win 8.1

Intel® Core™ i7-4930K CPU @ 3.40GHz

16GB 2400 hyperX ram

 03/03/2014 10:08 AM
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dirtyharp
Peon

Posts: 3
Joined: 01/18/2014

So, i bring my graphics card in a service center, they repair it for 30 days. 

It works fine but... When i streaming with OBS, while playing League Of Legends, it happens again - screen blink for 6 secs, was message about crashing AMD driver. I was confused... Then, 20-30 mins later, i trying to open YouTube video - and all screen was in horizontal stripes of many colors, then it was changed to white color, then black (also cursor work, but nothing was responding). Now i just dont streaming cause of fear this can happens again.


(God forgive my english, lol) 

 03/03/2014 12:35 PM
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Earnhardt
Case Modder

Posts: 951
Joined: 09/11/2008

AMD Issue reporting form:

http://www.amdsurveys.com/se.ashx?s=5A1E27D25AD12B4F



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