Topic Title: [R9 290] Bioshock Infinite Ending Game Crash
Topic Summary: 14.1 Beta Driver problem with Direct3D 11
Created On: 02/02/2014 03:49 PM
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 02/02/2014 03:49 PM
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.tv
Peon

Posts: 4
Joined: 01/30/2014

Running a Compatiblity Troubleshooter (Right-Click .exe, go to properties, under compatiblity tab) solved the issue. But still an issue that may effect other future games.

 

Error Message:


[Window Title]
Message

[Content]
The Direct3D 11 device has been removed or has crashed. This requires the game to exit. Please ensure you have the latest drivers for your graphics device and restart the game.

[OK]


When this first happened, the game didn't go back to desktop, my monitors just flickered, went black, and had red/yellow/blue staticy lines all over. I had to force my PC to shut down by holding the power button.

Second time: Same thing but at least it went back to my desktop so I can see the message.

 

 

Graphics Card

  • Powercolor AMD R9 290 (PowerColor AXR9 290 4GBD5-MDH/OC Radeon R9 290 4GB 512-Bit GDDR5 PCI Express 3.0 CrossFireX Support Video Card)


AMD Catalyst Driver Version, and Driver History

  • 13.11 Beta (Old, worked then)
  • 14.1 Beta (Just installed 2/1/2014, Current Catalyst and Driver build)


Operating System

  • Windows 8.1 64-bit


Issue Details

  • Game crashes in the ending "choices" of Bioshock Infinite.
  • "When this first happened, the game didn't go back to desktop, my monitors just flickered, went black, and had red/yellow/blue staticy lines all over. I had to force my PC to shut down by holding the power button. Second time: Same thing but at least it went back to my desktop so I can see the message."


Motherboard or System Make & Model

  • MSI Z87 G45 Gaming


Power Supply

  • CORSAIR HX Series 750W
    • http://www.newegg.com/Product/Product.aspx?Item=N82E16817139010


Display Device(s) and Connection(s) Used

  • ASUS VG248QE 144Hz (Monitor 2x)
  • HDMI (2nd Monitor)
  • DVI-D (Dual-Link, Main Display)


Applications and Games

  • Bioshock Infinite


CPU Details

  • Intel Core i7-4770K Haswell 3.5GHz



Motherboard BIOS Version

  • BIOS Version 1.6


System Memory Type & Amount

  • 16GB G.Skill Trident X Series DDR3 1600
    • http://www.newegg.com/Product/Product.aspx?Item=N82E16820231628


Additional Hardware

  • HDD 7200RPM 1TB


Additional Details

  • Just got the latest beta driver (14.1 on 2/1/2014)
  • Battlefield 4 still works fine, many games still do. Only have this issue during the end of Bioshock Infinite.
  • Solved issue by running Bioshock by running the Compatiblity mode Troubleshooter under Right-Click BioshockInfinite.exe>Properties


Edited: 02/02/2014 at 04:18 PM by .tv
 02/03/2014 11:19 PM
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Earnhardt
Case Modder

Posts: 820
Joined: 09/11/2008

Originally posted by: goodplay As per 14.1 release notes:Current driver MUST be installed.............

 

Guess their talking 13.12 whql?

 

So,maybe jumping from 13.11 beta doesn't cut it.

 

Wrong:

Current driver MUST be uninstalled before updating to AMD Catalyst™ 14.1 Beta driver.



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 02/04/2014 06:34 AM
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goodplay
Master Looter

Posts: 396
Joined: 08/21/2011

Sorry about that.Time for new glasses.

Deleted post.



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