Topic Title: BSOD Crashes during Diablo 3 .sys file problems
Topic Summary: As it states.
Created On: 04/10/2014 10:19 PM
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 04/10/2014 10:19 PM
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Majora
Peon

Posts: 5
Joined: 04/03/2014

Here are the errors I'm receiving from WhoCrashed

Reinstalling the drivers does not help. Upon reinstallation the entire computer went BSOD (most recent crash). Now the drivers seem to be installed but I have not tried to run the game on fear of another BSOD. I have scoured the internet and found no solution. Some assistance would be greatly appreciated.

Crash Dump Analysis



Crash dump directory: C:\Windows\Minidump

Crash dumps are enabled on your computer.

On Fri 4/11/2014 12:39:41 AM GMT your computer crashed
crash dump file: C:\Windows\Minidump\041014-57813-01.dmp
This was probably caused by the following module: atihdw76.sys (AtihdW76+0x481E)
Bugcheck code: 0x1000007E (0xFFFFFFFFC0000005, 0xFFFFF8800460481E, 0xFFFFF880031B67E8, 0xFFFFF880031B6040)
Error: SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M
file path: C:\Windows\system32\drivers\atihdw76.sys
product: AMD HD Audio Driver
company: Advanced Micro Devices
description: AMD High Definition Audio Function Driver
Bug check description: This indicates that a system thread generated an exception which the error handler did not catch.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: atihdw76.sys (AMD High Definition Audio Function Driver, Advanced Micro Devices).
Google query: Advanced Micro Devices SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M



On Fri 4/11/2014 12:39:41 AM GMT your computer crashed
crash dump file: C:\Windows\memory.dmp
This was probably caused by the following module: atihdw76.sys (AtihdW76+0x481E)
Bugcheck code: 0x7E (0xFFFFFFFFC0000005, 0xFFFFF8800460481E, 0xFFFFF880031B67E8, 0xFFFFF880031B6040)
Error: SYSTEM_THREAD_EXCEPTION_NOT_HANDLED
file path: C:\Windows\system32\drivers\atihdw76.sys
product: AMD HD Audio Driver
company: Advanced Micro Devices
description: AMD High Definition Audio Function Driver
Bug check description: This bug check indicates that a system thread generated an exception that the error handler did not catch.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: atihdw76.sys (AMD High Definition Audio Function Driver, Advanced Micro Devices).
Google query: Advanced Micro Devices SYSTEM_THREAD_EXCEPTION_NOT_HANDLED



On Thu 4/10/2014 10:08:25 PM GMT your computer crashed
crash dump file: C:\Windows\Minidump\041014-19000-01.dmp
This was probably caused by the following module: atikmpag.sys (atikmpag+0xBD88)
Bugcheck code: 0x116 (0xFFFFFA800A1E22D0, 0xFFFFF88003ED3D88, 0x0, 0x2)
Error: VIDEO_TDR_ERROR
file path: C:\Windows\system32\drivers\atikmpag.sys
product: AMD driver
company: Advanced Micro Devices, Inc.
description: AMD multi-vendor Miniport Driver
Bug check description: This indicates that an attempt to reset the display driver and recover from a timeout failed.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: atikmpag.sys (AMD multi-vendor Miniport Driver, Advanced Micro Devices, Inc.).
Google query: Advanced Micro Devices, Inc. VIDEO_TDR_ERROR



On Thu 4/10/2014 6:27:22 AM GMT your computer crashed
crash dump file: C:\Windows\Minidump\041014-21964-01.dmp
This was probably caused by the following module: dxgkrnl.sys (dxgkrnl+0x6F63)
Bugcheck code: 0x100000EA (0xFFFFFA8008F53610, 0x0, 0x0, 0x0)
Error: THREAD_STUCK_IN_DEVICE_DRIVER_M
file path: C:\Windows\system32\drivers\dxgkrnl.sys
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: DirectX Graphics Kernel
Bug check description: This indicates that a thread in a device driver is endlessly spinning.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time.



On Thu 4/10/2014 6:07:51 AM GMT your computer crashed
crash dump file: C:\Windows\Minidump\041014-23758-01.dmp
This was probably caused by the following module: atikmpag.sys (atikmpag+0xBD88)
Bugcheck code: 0x116 (0xFFFFFA800716D010, 0xFFFFF880044A8D88, 0x0, 0xD)
Error: VIDEO_TDR_ERROR
file path: C:\Windows\system32\drivers\atikmpag.sys
product: AMD driver
company: Advanced Micro Devices, Inc.
description: AMD multi-vendor Miniport Driver
Bug check description: This indicates that an attempt to reset the display driver and recover from a timeout failed.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: atikmpag.sys (AMD multi-vendor Miniport Driver, Advanced Micro Devices, Inc.).
Google query: Advanced Micro Devices, Inc. VIDEO_TDR_ERROR



On Thu 4/10/2014 1:28:52 AM GMT your computer crashed
crash dump file: C:\Windows\Minidump\040914-22978-01.dmp
This was probably caused by the following module: dxgkrnl.sys (dxgkrnl+0x6F63)
Bugcheck code: 0x100000EA (0xFFFFFA8008F62A00, 0x0, 0x0, 0x0)
Error: THREAD_STUCK_IN_DEVICE_DRIVER_M
file path: C:\Windows\system32\drivers\dxgkrnl.sys
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: DirectX Graphics Kernel
Bug check description: This indicates that a thread in a device driver is endlessly spinning.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time.



On Wed 4/9/2014 11:40:31 PM GMT your computer crashed
crash dump file: C:\Windows\Minidump\040914-18158-01.dmp
This was probably caused by the following module: atikmpag.sys (atikmpag+0xBD88)
Bugcheck code: 0x116 (0xFFFFFA80078624E0, 0xFFFFF88003E33D88, 0x0, 0x2)
Error: VIDEO_TDR_ERROR
file path: C:\Windows\system32\drivers\atikmpag.sys
product: AMD driver
company: Advanced Micro Devices, Inc.
description: AMD multi-vendor Miniport Driver
Bug check description: This indicates that an attempt to reset the display driver and recover from a timeout failed.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: atikmpag.sys (AMD multi-vendor Miniport Driver, Advanced Micro Devices, Inc.).
Google query: Advanced Micro Devices, Inc. VIDEO_TDR_ERROR



On Wed 4/9/2014 11:06:01 PM GMT your computer crashed
crash dump file: C:\Windows\Minidump\040914-18720-01.dmp
This was probably caused by the following module: atikmpag.sys (atikmpag+0xBD88)
Bugcheck code: 0x116 (0xFFFFFA8006D844E0, 0xFFFFF880040ACD88, 0x0, 0xD)
Error: VIDEO_TDR_ERROR
file path: C:\Windows\system32\drivers\atikmpag.sys
product: AMD driver
company: Advanced Micro Devices, Inc.
description: AMD multi-vendor Miniport Driver
Bug check description: This indicates that an attempt to reset the display driver and recover from a timeout failed.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: atikmpag.sys (AMD multi-vendor Miniport Driver, Advanced Micro Devices, Inc.).
Google query: Advanced Micro Devices, Inc. VIDEO_TDR_ERROR



On Wed 4/9/2014 4:03:09 AM GMT your computer crashed
crash dump file: C:\Windows\Minidump\040914-24367-01.dmp
This was probably caused by the following module: atikmpag.sys (atikmpag+0xBD88)
Bugcheck code: 0x116 (0xFFFFFA800836E270, 0xFFFFF8800440BD88, 0x0, 0xD)
Error: VIDEO_TDR_ERROR
file path: C:\Windows\system32\drivers\atikmpag.sys
product: AMD driver
company: Advanced Micro Devices, Inc.
description: AMD multi-vendor Miniport Driver
Bug check description: This indicates that an attempt to reset the display driver and recover from a timeout failed.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: atikmpag.sys (AMD multi-vendor Miniport Driver, Advanced Micro Devices, Inc.).
Google query: Advanced Micro Devices, Inc. VIDEO_TDR_ERROR



On Mon 4/7/2014 1:42:44 AM GMT your computer crashed
crash dump file: C:\Windows\Minidump\040614-19172-01.dmp
This was probably caused by the following module: atikmpag.sys (atikmpag+0xBD88)
Bugcheck code: 0x116 (0xFFFFFA800773F010, 0xFFFFF880044F4D88, 0x0, 0xD)
Error: VIDEO_TDR_ERROR
file path: C:\Windows\system32\drivers\atikmpag.sys
product: AMD driver
company: Advanced Micro Devices, Inc.
description: AMD multi-vendor Miniport Driver
Bug check description: This indicates that an attempt to reset the display driver and recover from a timeout failed.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: atikmpag.sys (AMD multi-vendor Miniport Driver, Advanced Micro Devices, Inc.).
Google query: Advanced Micro Devices, Inc. VIDEO_TDR_ERROR



Conclusion



14 crash dumps have been found and analyzed. Only 10 are included in this report. 2 third party drivers have been identified to be causing system crashes on your computer. It is strongly suggested that you check for updates for these drivers on their company websites. Click on the links below to search with Google for updates for these drivers:

atihdw76.sys (AMD High Definition Audio Function Driver, Advanced Micro Devices)
atikmpag.sys (AMD multi-vendor Miniport Driver, Advanced Micro Devices, Inc.)

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