Hi friendly tech folks,
hoping you can help me out with one very odd problem.
Sapphire Radeon R7 260x 2 GB OC edition, as it came out of the box.
AMD Catalyst Driver Version, and Driver History
- using Catalyst 14.4, and recently did a clean install, so there are no previous drivers or Catalyst versions.
- Win7 Ultimate x64 SP1
- Upon loading the Steam version of Magic 2014. As soon as the game starts, the screen goes black but for the words "Input not support" moving slowly across it. This continues until I have either alt-tabbed out or pulled up task manager.
This issue was previously also occuring in Heroes VI Complete Edition
but after having completed a full reformat of the computer and reinstall of Windows, that is no longer happening.
This happens every time I load the game. I have attempted to load it in Safe Mode, but safe mode does not meet the game's minimal requirements.
I had wondered whether it might be my monitor, and contacted AOC about it; they have just informed me that:
"'Input not support' means that input vertical or horizontal frequency is out of monitor supporting range. Monitor spec calls vertical frequency range from 50 – 76 hz and horizontal from 30K – 83Khz.
The video output frequency is controlled by the computer BIOS, program, or video card driver. You may want to check your game video output setting or video card output setting. Especially, on vertical frequency, it needs to be in the range."
I believe them, but don't really understand how to deal with that. Hopefully through Catalyst? I'm really, really hoping?
I have no idea whether it is relevant, but I did briefly have the computer connected to a Sony television rather than this monitor through HDMI around the same time that this issue began.
Motherboard or System Make & Model
- Gigabyte GA-Z77X-UD3H
- OCZ 550W-620W. Unfortunately has no product page, and I have no handy camera.
Display Device(s) and Connection(s) Used
- Connected via direct HDMI cable to AOC 27" monitor, model E2752Vh
Applications and Games
- Issue occurs in the Steam version of Magic 2014, http://store.steampowered.com/app/213850/
As it is steam, it is fully up to date.
- Intel Core i5- 2500K CPU @ 3.3GHz, 3.7GHz, stock
Motherboard BIOS Version
- the BIOS version is displayed as soon as your system is powered on (ex: ASUS BIOS 1015)
System Memory Type & Amount
- 16GB EVM DDR3
- Hard drive: 2 TB Seagate Barracuda ST2000DM001-9YN164 ATA
One case fan, one LG Modisc optical drive, no other devices.
-Avast is running and up to date, and as mentioned, I reformatted earlier today, so malware is unlikely.
- I have not done any of the stated hardware checks, but I can tell you that I am able to run games that are vastly more taxing on the processor and video card (namely, Saint's Row IV runs fine, while Magic 2014 brings up the issue).
-Bring to bear those brains mightier than my own, then when you're done consulting your pet gerbils, please help!