Topic Title: AMd RMA Request taking forever!
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Created On: 08/18/2013 01:47 PM
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 08/18/2013 01:47 PM
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jonnyp1993
Peon

Posts: 1
Joined: 08/18/2013

Hello, i recently made a RMA request via your warranty part on your website.

 

i sent the request on monday last week, and have sent another one since (2 days ago), i still have not heard anything from anyone.. i havnt even received my # number..

 

can someone from AMD please contact me, as this is wasting my time. and i need my system up and running ASAP.

 

if you need anymore information, please ask.

 

thank you.

 08/20/2013 03:17 PM
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Marc@AMD
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Joined: 07/30/2012

Contact AMD's Global Customer Care directly.  There is a North American toll-free number too. 1-877-284-1566.

;Marc



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 08/22/2013 02:10 PM
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MisterEd
Nerfed

Posts: 57
Joined: 10/10/2012

Originally posted by: Marc@AMD Contact AMD's Global Customer Care directly.  There is a North American toll-free number too. 1-877-284-1566. ;Marc

 

I wish I had known about this number a year ago. I submited an RMA two different times but received nothing from AMD except the initial automated email from AMD's Global Customer Care.

I just tried this number. I got someone on the phone right away. Unfortunately my warrantly had expired by now so I was out of luck.



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